Find Patient services Jobs in Dublin, D

Patient Services Associate - Bank Contract
Beacon Hospital —Dublin, County Dublin
- Full-time
- Windows
- Computer skills
- Communication skills
Quick apply
21h
Patient Coordinator-Adelaide Road
Eden Medical Clinic —Dublin, County Dublin
- €14.15–€16.00 an hour
- Part-time
- Customer service
- Administrative experience
- Leaving certificate
- Employee discount
Quick apply
12d
Patient Services Administrator
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Leaving certificate
- No degree
Front of House (Part Time)
Forest Green Clinic —Abbotstown, County Dublin
- €14.15–€16.00 an hour
- Part-time
- Customer service
- Administrative experience
- Clinic
- Store discount
- Employee discount
Quick apply
8h
Customer Experience Advisor / Call Centre
3 Dental —Dublin, County Dublin
- From €15 an hour
- Full-time
- English
- Administrative experience
- Leaving certificate
- Store discount
- Employee assistance program
Quick apply
17h
Central Administration - Registration Team Lead
Mater Private Network —Dublin, County Dublin
- Full-time
- Leaving certificate
- No degree
- IT
- Annual leave
Quick apply
1d
Patient Catering Assistant - Permanent 20 Hour contract
St Vincents Private Hospital —Dublin, County Dublin
- €17.71 an hour
- Full-time
- Management
- Customer service
- English
Quick apply
5d
Healthcare Assistant - Beaumont (Full Time)
Bartra Healthcare —DUBLIN 5, County Dublin
- €32,691 a year
- Weekend availability
- Blood sampling
- Vital signs
- English
Quick apply
Patient Catering Assistants x 3 Permanent 20 Hour contract (Minimum)
St Vincents Private Hospital —Dublin, County Dublin
- €17.71 an hour
- Full-time
- Management
- Customer service
- English
Quick apply
5d
Radiology Assistant (18 hours per week)
Medica —Dún Laoghaire, County Dublin
- Part-time
- Clinic
Quick apply
4d
Medical Secretary/Receptionist - Full time
Dublin 6W —Dublin, County Dublin
- €19–€21 an hour
- Full-time
- English
- Administrative experience
- Computer skills
- Employee assistance program
- Sick pay
Quick apply
Customer Service Administrator (Reception)
3 Dental —Dublin, County Dublin
- From €15 an hour
- Full-time
- Customer service
- English
- Leaving certificate
- Employee discount
- Sick pay
Quick apply
17h
Recovery Support Worker - Mental Health Services
Highfield Healthcare —Dublin, County Dublin
- 12 hour shift
- No degree
Clinical Data Entry (3 Months FTC)
Hickeys Pharmacy Group —DUBLIN 24, County Dublin
- Full-time
- Microsoft Excel
- Administrative experience
- Clinic
Quick apply
Administrative Officer Grade IV LUCAUG2601
Health Service Executive —South Dublin, County Dublin
- Microsoft Office
- Administrative experience
- Clinic
20h
Customer Service Representative
United Drug —Dublin, County Dublin
- Full-time
- Employee assistance program
Quick apply
1d
Receptionist
CureSpa by Niall Donohoe —Goatstown, County Dublin
- From €15.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
3d
Front of House
Ripples Bathrooms Ireland —DUBLIN 14, County Dublin
- €14.15–€20.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee discount
Quick apply
2d
Care Assistant
Care Network Ireland —Dublin, County Dublin
- €18.01–€50.79 an hour
- Part-time
- No degree
- Referral programme
Quick apply
7d
Administration Assistant
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Part-time
- Clinic
- IT
- Communication skills
- Free parking
- Employee assistance program
Quick apply
21h

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Patient Services Associate - Bank Contract

Beacon Hospital -
Dublin, County Dublin

Quick apply

Job details

Full-time
21 hours ago

Qualifications

ECDL
Windows
Computer skills
Communication skills
Time management

Full job description

Job Title: Patient Services Associate - Bank Contract

Department: Patient Services / Hospital Services

Reports to: Patient Service Manager

Date: 2026

Please note: Working hours will be scheduled from Monday to Friday with shifts starting at 06.00 - 19.00 depending on operational need. Daily shift is 7.24 hrs

Overall Purpose of Job

Our mission is to provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.

The overall purpose of this role is to assist the team lead in the day to day operation of the department, ensuring that all patients and visitors are received in a welcoming and professional manner and that the team operates a high-quality service at all times.

Key Responsibilities and Deliverables

Work with Team Lead/PS Manager to oversee the day to day operations of the areas, including guidance and task management. Act as first point of escalation to support the teams.
Create and maintain a high-quality work environment, leading by example so team members are motivated to perform at their highest level.
Ensure any departmental or team member issues or variation from performance targets are escalated promptly to the Team Lead.
Assist Team Lead in training and mentoring team members.
Undertake additional Duties/Projects throughout the year.

Essential Duties include

Become a meditech superuser.
Ensure the service provides a courteous and professional phone service by answering calls/ emails promptly, answering queries 1st time where possible and re-routing calls appropriately.
Report any breaches of data protection to the Patient Services Manager and assist lead to ensure staff are entering QM's on the issues.
Assist Lead or PS Manager on answering and recording complaints relating to the service, dealing with them locally where possible.

Service Delivery

This role is an integral part of day-to-day service delivery within the areas:

Ensure the team meet, greet and attend to the needs of all patients and visitors to the hospital.
Ensure all calls are answered in a courteous and professional manner
Ensure that all patients registered/scheduled on the hospital information system are done in accordance with our JCI policy.
Ensure teams understand current fee structure for all tests.
Become proficient in all validation websites and able to assist the team with queries around same.
Ensure the team use the call management system to record relevant call summaries in line with departmental policy.
Maintain the directory and other resources to ensure accurate dispensing of information.
Ensure Areas are neat and a tidy work area.
Admit patients when required.
Make the most effective and efficient use of developments in information technology for both patient care and administrative support.
Demonstrate a positive attitude that is supportive of your colleagues and manager in delivering the best service to patients and visitors.

Service Management

Ensure the service delivers a customer centred service where quality, respect, caring and compassion are paramount.
Ensure the service communicates accurately with customers by ensuring the staff are familiar with the days business within the area they are assigned to.
Be proactive in identifying and reporting issues relating to IT, fixtures & fittings or cleanliness.
Ensure the admin service for the various areas manage patient data in accordance with the requirements of GDPR. Report any breaches of data protection to the Team Lead.
Works with Patient accounts on continuous improvement re fee collection and missing signatures
Act as a champion and change driver for service not limited to business office improvement initiatives.

Personal and Professional Responsibilities

The post holder is expected to:

Adhere to the Hospital's mission and Vision
Maintain patient confidentiality including authorisation of the release of medical information
Abide by Hospital policies and all regulatory requirements including mandatory training
Have excellent customer care and communication skills, both written and verbal
Have excellent knowledge of computers and Microsoft Windows software and keyboard skills - ECDL required or equivalent.
Have excellent time management skills and ability to multi-task and prioritize work
Have excellent personal presentation and interpersonal skills
Build collaborative relationships through strong teamwork across the organization
Assists in the training and development of new employees.
Open to new learning opportunities; adaptable to change.
Be flexible and reliable. Hours of work will on occasion be subject to change.
Focused on continuous service improvement.

Confidentiality

You will be aware of the confidential nature of Hospital work and in particular, the right of patients to confidentiality. To this end you will not discuss workings of the Hospital or its patients with people outside the Hospital, save as required to do so in the course of your work.

The extent and speed of change in the delivery of health care is such that adaptability is essential in this position. The incumbent will be required to maintain and enhance their professional knowledge, skills and aptitudes necessary to respond to a changing situation.

Quick apply

Refine Your Search

patient services jobs in dublin, d

Patient Services Associate - Bank Contract

Patient Coordinator-Adelaide Road

Patient Services Administrator

Front of House (Part Time)

Customer Experience Advisor / Call Centre

Central Administration - Registration Team Lead

Patient Catering Assistant - Permanent 20 Hour contract

Healthcare Assistant - Beaumont (Full Time)

Patient Catering Assistants x 3 Permanent 20 Hour contract (Minimum)

Radiology Assistant (18 hours per week)

Medical Secretary/Receptionist - Full time

Customer Service Administrator (Reception)

Recovery Support Worker - Mental Health Services

Clinical Data Entry (3 Months FTC)

Administrative Officer Grade IV LUCAUG2601

Customer Service Representative

Receptionist

Front of House

Care Assistant

Administration Assistant

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