Find Telephone support Jobs in Dublin County Dublin

Customer Service Advisor
apetito —Dublin, County Dublin
- €15.50 an hour
- Part-time
- Customer service
- English
- Annual leave
Contact Centre Agent
Kerrigan Sheanon Newman (KSN) —Dublin, County Dublin
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Customer Support Administrator
Carl Stuart Group —Dublin, County Dublin
- €30,000–€35,000 a year
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Employee assistance program
Quick apply
4d
Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
12d
Overnight Childline Call Facilitator
ISPCC —Dún Laoire, County Dublin
- €14.67 an hour
- Part-time
- English
- Working with children
- No degree
- Employee assistance program
- Sick pay
Quick apply
Administration Scheduler
Blanchardstown and Inner City Home Care Association —DUBLIN 11, County Dublin
- €32,000–€34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance program
Office Receptionist
The Care Team —Dublin, County Dublin
- €20,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Junior Call taker
Dublin Plumbing services —Glasnevin, County Dublin
- €27,000–€30,420 a year
- Full-time
- Customer service
- English
- Plumbing
- Annual leave
- Employee assistance program
Quick apply
13d
Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
Receptionist
BidvestNoonan —Maynooth, County Kildare
- €15.80 an hour
- Full-time
- No degree
- Communication skills
- Annual leave
Quick apply
Receptionist (Part Time) - Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Part-time
- Microsoft Outlook
- In-person
- Communication skills
Quick apply
Support & Care Coordinator - 6 Month Fixed Term
ALONE —Dublin, County Dublin
- €37,000 a year
- Administrative experience
- Analysis skills
- First Aid Certification
- Annual leave
- Employee assistance program
Quick apply
5d
Part-Time Receptionist
Bloomfield Hospital —Rathfarnham, County Dublin
- €15 an hour
- Part-time
- Customer service
- Microsoft Office
- No degree
Quick apply
Sales Administrator
Evorcica Enterprises LTD —Ashbourne, County Meath
- €14.15–€14.50 an hour
- Part-time
- Customer service
- ERP systems
- No degree
- Sick pay
Quick apply
2d
Sales Support 12-Month Maternity Cover Contract (September 2026 to September 2027)
Tazaki foods Ltd. —Dublin, County Dublin
- Hybrid work
- English
- Work from home
- Sick pay
Quick apply
3d
Support Technician
Softworks —Bray, County Wicklow
- €30,000–€38,000 a year
- Hybrid work
- Spanish
- Azure
- Computer Science
- Annual leave
- Work from home
12d
Medical Receptionist
Dublin Well Woman Centre —Dublin, County Dublin
- €29,500–€30,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
Quick apply
Medical Receptionist/Administrator
Leixlip GP Practice —Leixlip, County Kildare
- €15–€17 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
Health Care Assistant (HCA)
St Patrick's Hospital —Dublin, County Dublin
- €37,386–€42,926 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Annual leave
2d

I want to receive the latest job alerts for telephone support in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

telephone support jobs near dublin county dublin

Cleaner jobs in Maynooth, County Kildare

Customer Service Representative jobs in Dublin, County Dublin

Medical Receptionist jobs in Dublin, County Dublin

Call Center Representative jobs in Dublin, County Dublin

Receptionist jobs in Dublin, County Dublin

Support Coordinator jobs in Dublin, County Dublin

Receptionist jobs in Rathfarnham, County Dublin

Healthcare Assistant jobs in Dublin, County Dublin

Client Services jobs in County Dublin

Patient Services jobs in Dublin, County Dublin

Services Support jobs in County Mayo

Client Services jobs in Dundalk, County Louth

Financial Services jobs in County Dublin

Radiography Services Manager jobs in Dublin, County Dublin

Client Services jobs in Rathmines, County Dublin

Client Services jobs in Cork, County Cork

Scheduler jobs in Dublin 24, County Dublin

Scheduler jobs in Blanchardstown, County Dublin

Planner Scheduler jobs in Finglas, County Dublin

Scheduler jobs in Limerick, County Limerick

Customer Service Advisor

apetito -
Dublin, County Dublin

Apply Now

Job details

Permanent | Part-time
€15.50 an hour

Benefits

Annual leave

Qualifications

Customer service
English

Full job description

Overview:

This role is working 16 hours per week, any 2 in 6 days

The role of our Customer Services Advisor is critical to the success of our business.

Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.

The role involves the taking of customer orders and also the making of outbound courtesy calls.

These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. As such, many customers become very attached to their “friends” at Wiltshire Farm Foods.

Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to be able to deliver to our customers each week.

The ultimate goal is to provide a service to our customers that exceed expectations while at the same time continuously improving efficiencies.

€15.50 per hour from 1st January 2026 + bonus + company benefits.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
To support drivers with route planning for the next days’ delivery rounds.
To ensure each customer is provided with “exemplary” service on each telephone call or contact.
To update customer records and liaise with customer relatives as required.
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.
Prepare promotional literature as required and communicate details of new products or promotions to customers.
To search, provide and continually look for new business opportunities.
To share best practices with colleagues in an effort to continuously improve our service proposition.
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

Qualifications/Personal Qualities:

Essential:

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English
Able to work to deadlines

Desirable:

Have worked in the elderly/care market
Experience of working in a team environment
Full ROI Driving Licence

Personal Qualities:

As one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families.

This is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers.
To take an active interest in getting to know every customer and become a trusted friend.
A good listener, you’ll be able to treat every customer as an individual.
To have a very clear telephone voice where you can adapt your style to meet the needs of every customer.
Ability to communicate and relate to people at all levels.
Ability to work under own initiative, plan own day, manage own time.
To act as a link for drivers and customers if any problems arise during a delivery round.
To be able to learn our in house computer systems, manage the taking of orders, round sequencing and database management for prospects, current or lapsed customers.
To enjoy working as a team member and to be passionate about promoting the WFF product range and service proposition.
Flexible approach to work content and willingness to help with other areas of the business as and when the occasion arises.

Company Benefits:

Competitive salary
21 days annual leave + public holidays
Pension contribution

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

telephone support jobs in dublin county dublin

Customer Service Advisor

Contact Centre Agent

Customer Support Administrator

Client Services - Level 1 Support

Customer Success Agent

Overnight Childline Call Facilitator

Administration Scheduler

Office Receptionist

Junior Call taker

Planner/Scheduling Coordinator - SITE BASED

Receptionist

Receptionist (Part Time) - Dublin

Support & Care Coordinator - 6 Month Fixed Term

Part-Time Receptionist

Sales Administrator

Sales Support 12-Month Maternity Cover Contract (September 2026 to September 2027)

Support Technician

Medical Receptionist

Medical Receptionist/Administrator

Health Care Assistant (HCA)

I want to receive the latest job alerts for telephone support in dublin county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected