The role
To carry out sales support activities for the purpose of maintaining and increasing the sales of Tazaki Foods in the Ireland market for Japanese food and beverages, in accordance with agreed upon business plans and targets.
Key Tasks/ Responsibilities:
- Receive and process sales orders from customers accurately and quickly from email, telephone, or EDI if necessary.
- Assist with sales analysis and activity to achieve agreed budgets, sales volumes, values, and timescales.
- Assist Sales Team personnel to maintain and develop existing and new customers to optimise not only sales but quality of service, business growth, and customer satisfaction.
- Respond to and follow up sales enquiries from customers and business partners.
- Communicate and liaise closely with Tazaki foods’ warehouse and delivery partners in Ireland to ensure the highest possible service levels are achieved with customers.
- Attend training and continuously develop relevant knowledge, techniques, and skills.
- Adhere to the Company’s Health and Safety Policy.
- Support the sales team with customer administration through the input of various data to set up new products and pricing.
- Help with the preparation of sales promotion events, exhibitions, etc, when necessary.
Key Deliverables:
- Achievement of high levels of service to the customer.
- Development of good relationships with new customers and enhancement of relationships with existing customer.
- Development of a close working relationship with the Ireland Sales Manager, the rest of the sales team, and all other functions in the Company.
- Reporting in agreed format and frequency to Ireland Sales Manager on Sales Support activity.
Key Success Measures:
- Maintenance of an efficient and focused Sales Support Team.
- Development of an excellent working relationship with team members.
- Internal and external customer satisfaction.
- Contribution to overall team performance and satisfaction.
Being Part of Our Team
Tazaki Foods was founded in 1978 for the specific purpose of importing and distributing Japanese food and drink products in the UK. The company has now grown to be the leading importer and wholesaler of traditional Japanese foods products in Europe – providing not only to the Japanese restaurants and food service sector, but also to major supermarket chains throughout Europe.
Working in close partnership with a global network of suppliers, the company sources high quality, Japanese products to meet the ever-changing needs of its retail and catering customers. Being Europe’s leading importer and distributor of speciality Japanese food, Tazaki Foods is trusted by retailers and distributors to deliver the finest quality products to a growing market.
Requirements
- Fluency in the English language a must. Chinese and Japanese language skills are a huge plus.
- Must be in possession of a valid working visa. Tazaki Foods cannot sponsor a working visa in Ireland.
- Hybrid working environment. General rule of 2 working days per week in the Dublin city centre office.
- Prior knowledge of Japanese food and beverage products highly favoured
Benefits:
Work Location: Hybrid remote in Dublin, County Dublin
