Find It service manager Jobs in Dublin, D

Learning Programme Manager
Digital Learning Institute —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
ICT Digital Delivery Manager Higher Executive Officer
The Courts Service of Ireland —Dublin, County Dublin
- Azure
- DevOps
- Data analysis skills
Quality Control Co-Ordinator
Johnston Mooney and O'Brien —Dublin, County Dublin
- €35,000–€38,000 a year
- Full-time
- English
- Bakery
- Quality control
- Wellness program
- Employee assistance program
Quick apply
Corporate Sales Account Manager
Landmark Technologies —Dublin, County Dublin
- Up to €80,000 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Wellness program
- Work from home
Quick apply
Contract Manager- Technical
BidvestNoonan —Swords, County Dublin
- €70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
13d
Event Executive
VenuesWorld —Dún Laoghaire, County Dublin
- €35,000–€50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Wellness program
- Work from home
Quick apply
14d
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Internal Sales Person
Reliance —DUBLIN 12, County Dublin
- €38,000–€42,000 a year
- Full-time
- Sales
- Engineering
- ERP systems
Quick apply
Housing First Team Lead
Dublin Simon Community —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
Quick apply
Procurement Manager
Electro Automation —DUBLIN 15, County Dublin
- €70,000–€80,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
- Employee assistance program
- Sick pay
Quick apply
Operational Manager – Operations & Compliance
The Little Peter After School —Donabate, County Dublin
- €37,607.62–€45,023.20 a year
- Full-time
- Bilingual
- Spanish
- Childcare
- Sick pay
Quick apply
7d
Incident Service Management Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Engineering
- Analysis skills
Quick apply
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
8d
Business Continuity Manager
VHI —Dublin, County Dublin
- Hybrid work
- Leadership
- Restaurant experience
Quick apply
ICT Technician (6-Month Fixed-Term Contract)
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
2d
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
10d
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Client Service Manager - CPM Ireland
CPM Ireland —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Fuel card
Quick apply
Talent Acquisition Specialist
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Recruiting
- Annual leave
- Gym membership
Quick apply
14d
Head of Finance
TandemEQ on behalf of Client Company —Dublin, County Dublin
- €85,000–€95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Budgeting
- Work from home
- Employee assistance program
Quick apply
10d

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Learning Programme Manager

Digital Learning Institute
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€40,000–€45,000 a year

Benefits

Annual leave
Company pension
Work from home
Company events
Sick pay

Qualifications

Project management
Quality assurance
Communication skills

Full job description

Location: Office in Media Cube at IADT, Dun Laoghaire (hot desks available anytime). While the role can be carried out remotely, quarterly planning/team sessions and socials are required. Occasional on-site presence may be requested with notice.

About the Company

Founded in 2018, the Digital Learning Institute is a global leader in digital learning education. Our team consists of passionate digital learning specialists dedicated to helping professionals unlock their potential through cutting-edge digital learning design courses. At the Digital Learning Institute, we maintain our start-up spirit, where curiosity and innovation are at the core of everything we do.

Since our inception, Digital Learning Institute has empowered thousands of students to transition into digital learning careers and enhance their companies' learning and development initiatives. We regularly collaborate with global brands to upskill teams in Learning & Development, product training, customer education, and more.

About the Role

We are seeking a Learning Programme Manager to join our organisation. This role owns the in-house delivery, coordination and assessment quality of our programmes and Continuous Education (CE) offering, from scheduling and SME management through to certification and student experience. You'll combine an instructional design/learning experience design background with strong project management and operational skills to keep our programmes running smoothly and our learners well supported, while continuously improving how we deliver.

Key Responsibilities

Programme & CE Delivery, Coordination

Deliver virtual class sessions on our Professional Diploma and Certificate programmes.
Own programme scheduling and the delivery calendar across all cohorts and CE/membership offerings.
Coordinate day-to-day delivery, ensuring sessions, materials, and resourcing are in place and running smoothly.
Arrange cover for tutors and facilitators as needed, and step in to facilitate live sessions yourself where required.
Facilitate and eModerate learning sessions and online community/discussion spaces to keep learners engaged.
Manage and resolve student queries in a timely, helpful manner, acting as a key point of contact throughout the learner journey.

Assessment Management

Manage the end-to-end assessment process, including the internal IV (Internal Verification) process and moderation, sampling 10% of submissions per cohort.
Run assessment calibration sessions with tutors/assessors to ensure consistent, fair marking against the rubric.
Handle referrals: meet 1:1 with referred learners, review their assessment and rubric to provide clear, constructive feedback, and complete the regrading process.

SME & Vendor Management

Recruit, brief, and manage Subject Matter Experts (SMEs) who contribute to content, delivery, and workshops.
Research and source potential SMEs and vendors, particularly for tool-specific workshops within our CE offering.
Own outreach and ongoing back-and-forth communications with SMEs and vendors to confirm availability, agree scope, and manage relationships.

Learning Experience (LX) Design & Content

Evaluate the effectiveness of existing learning experiences and recommend and implement adjustments to improve outcomes and engagement.
Provide thought leadership through occasional content generation (e.g. articles, webinars, community content) that reflects well on the Institute's expertise.

Quality & Student Experience

Own Customer Satisfaction and Certification rates, tracking trends and acting on them to drive continuous improvement.
Manage the scheduling of Continuous Education / membership offerings, ensuring a steady and well-organised calendar.
Manage our relationship with external Accreditation Partners.

Who You Are

An Instructional Designer / Learning Experience Designer with genuine project management or operations experience, you're as comfortable running a delivery schedule as you are reviewing a learning design.
Highly organised, proactive, and able to juggle multiple moving parts (people, timelines, content) at once.
A confident, empathetic communicator, comfortable giving learners direct feedback and managing SME/vendor relationships.
Detail-oriented, particularly when it comes to assessment, moderation, and quality standards.
Comfortable working independently in a fast-paced, agile start-up environment.

Desired Competencies

A certification or equivalent in education, instructional design, Learning Experience Design, or digital learning.
Demonstrated experience in programme/project coordination or operations, ideally within online education, training, or a related service environment.
Experience with assessment moderation, quality assurance, or accreditation processes is a strong advantage.
Strong stakeholder management skills, with experience managing external contributors, freelancers, or vendors.
Familiarity with learning experience design principles and a good eye for evaluating and improving content.
Excellent written and verbal communication skills.

What We Can Offer

We offer competitive compensation packages, a collaborative work environment, and opportunities for professional growth and development. If you are a self-motivated individual with a strong passion for digital learning and a keen eye for detail, we would love to hear from you.

Competitive Salary
Flexible working arrangements with a commitment to facilitating remote working
Free access to our collection of online courses
22 days of annual leave
Performance-based bonus incentives
Employee PRSA
Company events and social activities

Pay: €40,000.00-€45,000.00 per year

Benefits:

Company events
Company pension
Sick pay
Work from home

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

it service manager jobs in dublin, d

Learning Programme Manager

ICT Digital Delivery Manager Higher Executive Officer

Quality Control Co-Ordinator

Corporate Sales Account Manager

Contract Manager- Technical

Event Executive

Service Desk Engineer

Internal Sales Person

Housing First Team Lead

Procurement Manager

Operational Manager – Operations & Compliance

Incident Service Management Lead

IT Trainer

Business Continuity Manager

ICT Technician (6-Month Fixed-Term Contract)

Associate Account Manager

Service Delivery Manager

Client Service Manager - CPM Ireland

Talent Acquisition Specialist

Head of Finance

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