Role Title: Business Continuity Manager
Division: Insurance
Contract: Full time, Permanent
Location: Dublin/Kilkenny – Hybrid Role
Vhi, Ireland’s leading health insurer, is seeking an experienced Business Continuity Manager to lead, evolve and embed the Group’s Business continuity and crisis management framework. Reporting to the Head of Operational resilience, you will be responsible for ensuring Vhi can continue to deliver critical healthcare, insurance and customer services during periods of disruption. The successful candidate will work across business functions, technology teams and third-party providers to strengthen organisational resilience, support regulatory requirements, and drive a culture of preparedness and continuous improvement.
What we offer:
As a member of the Vhi team, you will receive a comprehensive benefits package, which includes:
- Competitive salary
- Annual bonus
- Pension
- Health insurance for you and your family
- Income protection in the event of illness
- Hybrid working model
- Ongoing training and development
- Onsite restaurant
What will you do:-
Lead and maintain Vhi’s group‑wide business continuity and crisis management framework.
- Lead the Business Impact Analysis process across the organisation, ensuring critical services, recovery objectives, dependencies and vulnerabilities are identified and maintained.
- Design and oversee an annual business continuity and crisis testing programme, including scenario‑based and executive‑level exercises.
- Work closely with IT and Technology teams to ensure alignment between business recovery requirements and IT disaster recovery capabilities.
- Oversight of third‑party and supplier continuity arrangements, ensuring critical service providers have effective and tested continuity plans in place.
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Provide business continuity input into major change initiatives and new service introductions, preventing the introduction of resilience weaknesses.
- Act as a lead coordinator during major incidents and crisis events, ensuring timely mobilisation of response teams
- Ensure business continuity activities support compliance with applicable regulatory and operational resilience requirements.
- Provide clear reporting and insight to senior management and contribute to Board‑level management information.
What will you need to be successful:-
3–5+ years’ experience in Business Continuity, Operational Resilience or a related discipline.
- Demonstrable experience managing or supporting enterprise-wide business continuity programmes.
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Experience working within organisation with complex IT environments and significant third‑party dependencies.
- Experience within a regulated industry such as insurance, healthcare, financial services or a similarly regulated environment.
- Excellent leadership, influencing and stakeholder engagement skills.
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Proven ability to operate effectively under pressure during live incidents and business disruptions.
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Demonstrates Alignment with the Vhi values.
Sustainability
At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart.
Our Commitment to Inclusion and Accessibility
At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives.
We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact [email protected], and a member of our recruitment team will be in touch via email.
Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.
Vhi is an equal opportunities employer.
Ready to start your journey? Apply now.
