Find customer service Jobs in galway, g

Front Office Receptionist
Dean Group (Ireland) —Galway, County Galway
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Gym membership
Quick apply
Customer Service Assistant - Galway
BoyleSports —Galway, County Galway
- Customer service
- Communication skills
Quick apply
Customer Assistant - Oranmore
Lidl —Oranmore, County Galway
- €15.40–€17.90 an hour
- Overtime
- Serving
- Customer service
- No degree
- Employee assistance program
6d
Retail Sales Associate
TNT Sales Solutions Ltd t/a Miramira Jewellery —Galway, County Galway
- From €14.25 an hour
- Part-time
- Sales
- Customer service
- Leaving certificate
- Store discount
- Employee discount
Quick apply
13d
Sales Assistant Aran Sweater Market Galway
Aran Sweater Market —Galway, County Galway
- €14.85 an hour
- Weekend availability
- Customer service
- English
- No degree
- Employee discount
Quick apply
Sales Assistant
Maxi Zoo Ireland —Galway, County Galway
- €14.50 an hour
- Part-time
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
13d
Customer Assistant - Wellpark Road, Galway
Lidl —Galway, County Galway
- €15.40–€17.90 an hour
- Overtime
- Serving
- Customer service
- No degree
- Employee assistance program
6d
Management Trainee
Schuh —Galway, County Galway
- Holidays
- Management
- Customer service
- Supervising experience
- Store discount
- Relocation assistance
5d
Internal Sales/Customer Service
EMC Ltd —Galway, County Galway
- €14–€18 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
13h
Deputy Manager
Halfords —Galway, County Galway
- €36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Assistant Manager
Screwfix —Galway, County Galway
- €33,200–€34,600 a year
- Full-time
- Management
- Budgeting
- Annual leave
Receptionist
Leonardo Hotel Galway —Galway, County Galway
- Front desk
Quick apply
1d
TEAM MEMBER - Galway City
Sprout & Co —Galway, County Galway
- €14.15–€14.50 an hour
- Part-time
- English
Concierge
The g Hotel & Spa —Galway, County Galway
- Hotel
Quick apply
8d
Team Member
NEXT —Rahoon, County Galway
- €9.91–€14.15 an hour
- Part-time
13d
Dental Receptionist
Dental Care Ireland —Galway, County Galway
- €15–€16 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Quick apply
6d
Administration Assistant Receptionist Corlann Disability Services 98712
Health Service Executive —Galway, County Galway
5d
Front Office Receptionist
The Harbour Hotel —Galway, County Galway
- Part-time
- Customer service
- Hotel
- Front desk
- Wellness program
- Employee assistance program
Quick apply
Customer Service Representative
Snap Ireland —Galway, County Galway
- €30,000–€35,000 a year
- Full-time
- Social media management
- Customer service
- English
Quick apply
The 2 Iron Food and Beverage Team Members
Hawthorn by Galway Bay —Oranmore, County Galway
- From €14.70 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Wellness program
- Employee assistance program
Quick apply
7d

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Front Office Receptionist

Dean Group (Ireland) -
Galway, County Galway

Quick apply

Job details

Permanent | Part-time

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Hospitality
Management
Customer service
English
Front desk
Communication skills
Hotel experience
Office experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Front Office Receptionist to join the team in The Dean Galway on a part-time basis, 2-3 days per week. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Experience & Front Desk Operations
Service Standards & Cleanliness
Safety, Security & Compliance
Communication & Team Support

Job Purpose

As the first and last point of contact, this role is essential in creating a lasting impression through exceptional service, attention to detail, and in-depth local knowledge. The Receptionist manages front desk operations, provides support across hotel departments, and ensures a smooth and secure environment for all guests. With a strong focus on professionalism and guest engagement, the role is ideal for someone with front office experience, strong system knowledge (Opera), and a passion for hospitality.

Key Deliverables

Guest Experience & Front Desk Operations

Greet guests warmly and professionally upon arrival and throughout their stay
Carry out check-in and check-out procedures accurately and efficiently using Opera PMS
Anticipate guest needs and exceed expectations through personalised service
Assist with luggage, directions, restaurant bookings, and local recommendations
Respond promptly to guest enquiries via phone, email, and in person

Service Standards & Cleanliness

Maintain the reception area and public zones in a clean, welcoming, and presentable condition
Conduct light cleaning and upkeep of stairwells, corridors, and public areas during quieter hours
Ensure all guest areas and access points meet safety, cleanliness, and accessibility standards

Safety, Security & Compliance

Uphold hotel security protocols including monitoring access during night shifts
Ensure fire exits and emergency routes remain clean and unobstructed
Comply with hotel health & safety, fire regulations, and operational standards
Support emergency procedures and be alert to unusual activity or guest needs

Communication & Team Support

Liaise with housekeeping, maintenance, and F&B departments to communicate guest needs
Support the night and day reception teams as required during busy periods or shift overlaps
Report incidents, feedback, or technical issues to management in a timely manner

Preferred Experience

Previous experience as a hotel receptionist or front desk team member essential
Strong working knowledge of Opera PMS (or similar)
Fluent English with excellent written and spoken communication skills
A friendly, outgoing personality with a passion for guest service
Knowledge of local attractions preferred
Ability to remain calm, organised, and efficient during high-pressure situations

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

customer service jobs in galway, g

Front Office Receptionist

Customer Service Assistant - Galway

Customer Assistant - Oranmore

Retail Sales Associate

Sales Assistant Aran Sweater Market Galway

Sales Assistant

Customer Assistant - Wellpark Road, Galway

Management Trainee

Internal Sales/Customer Service

Deputy Manager

Assistant Manager

Receptionist

TEAM MEMBER - Galway City

Concierge

Team Member

Dental Receptionist

Administration Assistant Receptionist Corlann Disability Services 98712

Front Office Receptionist

Customer Service Representative

The 2 Iron Food and Beverage Team Members

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