Find Service desk Jobs in Dublin West County Dublin

Business Support Officer
FOLD HOUSING ASSOCIATION —DUBLIN 15, County Dublin
- €35,247–€42,296 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
- Wellness program
- Annual leave
Quick apply
8d
Service Administrator / Receptionist
CarTow.ie —Finglas, County Dublin
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist
DÍON —DUBLIN 2, County Dublin
- From €15 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
13d
Learning Programme Manager
Digital Learning Institute —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
Customer Experience Advisor / Call Centre
3 Dental —Dublin, County Dublin
- From €15 an hour
- Full-time
- English
- Administrative experience
- Leaving certificate
- Store discount
- Employee assistance program
Quick apply
1d
General Operative and Driver for Mail Room and Move and Changes
ISS Facility Services —Dublin, County Dublin
- €15.52 an hour
- Weekend availability
- Customer service
- English
- No degree
- Wellness program
- Employee assistance program
Quick apply
9d
Front Office Receptionist
Dean Group (Ireland) —Dublin, County Dublin
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Gym membership
Quick apply
Student Services and Welfare Officer
Babel Academy of English —Dublin, County Dublin
- €32,000–€35,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Sick pay
Quick apply
9d
Receptionist
Dublin One Hotel —DUBLIN 1, County Dublin
- €14.15 an hour
- Part-time
- Hotel
- Front desk
- Referral programme
Quick apply
Reception Cover Operative - Commercial Office
Clancourt Management —Dublin, County Dublin
- €40,000–€44,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
1d
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Customer Service Administrator (Reception)
3 Dental —Dublin, County Dublin
- From €15 an hour
- Full-time
- Customer service
- English
- Leaving certificate
- Employee discount
- Sick pay
Quick apply
1d
Hotel Night Porter - Full-Time 40h
Camden Court Hotel —DUBLIN 2, County Dublin
- Full-time
- Hotel
Quick apply
1d
Administrative Assistant
Keveny Monahan Limited Chartered Accountants —DUBLIN 4, County Dublin
- €28,000–€30,000 a year
- Full-time
- Administrative experience
- Leaving certificate
- No degree
Quick apply
6d
Cleaning Staff (Part-Time)
Field Management Ireland —Dublin, County Dublin
- €16 an hour
- Part-time
- English
- Cleaning
- Communication skills
Quick apply
7d
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
14d
Education Consultant (Sales Executive)
Digital Learning Institute —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Sales
- English
- In-person
- Annual leave
- Work from home
Quick apply
Clinic Receptionist
Vital Wellness —Dublin, County Dublin
- Part-time
- Hospitality
- English
- Administrative experience
- Employee discount
Quick apply
7d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
6d

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Business Support Officer

FOLD HOUSING ASSOCIATION -
DUBLIN 15, County Dublin

Quick apply

Job details

Full-time
€35,247–€42,296 a year
8 days ago

Benefits

Wellness program
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
ECDL
Microsoft Excel
Administrative experience
Organisational skills
Communication skills
Office experience

Full job description

Job Title:   Business Support Officer

Department:   Care Services

Responsible to:   Housing with Care Manager

Job Purpose:  

To provide efficient and confidential administrative service to Cherryfields Housing with Care in Dublin 15

Job Summary:

We are looking for a Business Support Officer to join our existing team of care professionals in Dublin 15. The successful candidate provide high level administrative support to internal and external stakeholders of Fold Housing.

Principal Duties & Responsibilities:

Finance

Receive and record cash and online payments from residents on the Affinity System.
Complete documentation for the Residential Tenancies Board for all new residents moving into Housing with Care.
Manage residents’ rental information on the Affinity System.
Managing Residents finances and ensuring accurate records are kept.
Managing residents’ pharmacy bills / paper bills
Prepare rental and cash adjustments arising from errors/amendments on accounts and pass to Finance Department for posting.
Support the Care Services Department in the management and control of resident charges/rents and arrears, in accordance with Association’s policies/procedures.

Administration

Act as the first point of contact for visitors to Cherryfields, greeting them in a positive, professional, and friendly manner.
Dealing with daily enquiries to the scheme via post, phone, email and directing queries to relevant colleagues.
Provide a high-level administrative support to the Care Services Team in Cherryfields
Prepare necessary documentation for the regulators and associated records in accordance with legislative and regulatory requirements.
Support internal communications by sending updates/publicity to the relevant department for inclusion on websites and other social media platforms.
Maintain effective office processes and implement robust and organised filing procedures for all data.
Maintain stationery as required including stock control and purchasing.
Provide information and prepare reports as required by the Housing with Care Manager
Arrange meetings, prepare agendas and meeting materials, and distribute minutes.
Prepare letters, memos, and other documents.
Maintain residents’ details, transfers, changes in circumstances, starts and terminations on the rent management system.
Archiving documentation in line with GDPR regulations
Assist the scheme manager with the preparation of payroll information.
Maintaining a database of photos for publicity purposes and liaising directly with the scheme manager.
Undertake other delegated duties appropriate to the scope and function of the grade of post including cover duties during periods of absence e.g., sickness, annual leave.
Maintaining a daily record of meals provided across the two-day centres, collating the monthly totals and submitting the information to Finance at the end of each month.
Liaising with the Chef regarding the menu and typing/preparing the menu for display throughout the scheme/day centres.

Maintenance

Support the Scheme Manager in all areas of property maintenance of the care scheme.
Reporting Maintenance requests to the Scheme Manager and actioning as appropriate.
Generating work orders from the Affinity System and recording all other maintenance calls on Scheme Maintenance spreadsheets.
Support the Scheme Manager to monitor the completion of repairs and enter details of completed repairs into the system.
Marrying up work order numbers with invoices
Support the Scheme Manager arranging post inspection visits prior to signing off and processing invoices for payment.
Ensuring all processes are in line with Audit and Finance requirements.
Maintaining records and certificates for routine service contracts including Gas, lifts, emergency lighting service contracts etc

General

Undertake activities, where appropriate, representing the Association in a respectful and mutually supportive manner to external groups or the general public.
Conduct all activities in a manner which is safe to yourself and others acting at all times in accordance with the Health and Safety Policy.
Employees represent the Association and should attend work neat, tidy and clean in appearance which includes their work area/clear desk in line with the Code of Conduct and Health and Safety policy.
Demonstrate a flexible approach to the diverse needs of the organisation.
Effectively communicate with relevant external bodies and stakeholders as required and directed.
Undertake relevant projects and initiatives which positively support the vision, values and objectives set out in Association’s Business and Corporate Plans.

Further Details:

All Fold Housing employees are expected to promote and support a working environment that is free from harassment or discrimination on the grounds of religion, community background, gender, marital status, or disability.  

This job description is not exhaustive and, following consultation with the job holder, may be amended to facilitate changes in the better organisation of Fold’s activities.  

Fold Housing operates a ‘No Smoking on the Premises Policy’.  

1.0 Essential Criteria

SKILLS & ABILITIES E - Essential D - Desirable

Essential Desirable 1.1 Proven understanding of business support and administration E

1.2 Ability to produce accurate and well-presented documents using Word, PowerPoint, and Excel. E

1.3 Ability to manipulate and interpret data and produce analytical reports. E

1.4 Advanced written skills. Ability to take accurate minutes and proof read reports produced by others. E

1.5 Excellent communication skills. Ability to communicate to a range of audiences using a variety of media. E

1.6 Good influencing skills and ability to achieve results through others. E

1.7 Strong administrative and organisational skills and ability to coordinate activities. E

1.8Ability to communicate effectively with different teams. E

1.9 Ability to work as part of a team. E

2.0 EXPERIENCE

2.1 Minimum of 2-year recent relevant experience working in an office environment E

2.2 Demonstrate knowledge of business/office administration. E

2.3 Experience of minute taking. E

2.4 Knowledge of social housing in Ireland D

3.0 PERSONAL QUALITIES

3.1 Common sense approach to all tasks. E

3.2 Emphasis to resolving problems proactively. E

3.3 Professional and confident manner. E

3.4 Flexible. E

3.5 Ability to work with a minimum of supervision. E

3.6 Customer focused. E

3.7 Team player. E

4.0 EDUCATION

4.1 Educated to a minimum of Leaving Certificate or equivalent E

4.2 ECDL level II or equivalent E

Job Type: Full-time

Pay: €35,247.00-€42,296.00 per year

Benefits:

Company pension
On-site parking
Sick pay
Wellness program

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in dublin west county dublin

Business Support Officer

Service Administrator / Receptionist

Receptionist

Learning Programme Manager

Customer Experience Advisor / Call Centre

General Operative and Driver for Mail Room and Move and Changes

Front Office Receptionist

Student Services and Welfare Officer

Receptionist

Reception Cover Operative - Commercial Office

Service Desk Engineer

Customer Service Administrator (Reception)

Hotel Night Porter - Full-Time 40h

Administrative Assistant

Cleaning Staff (Part-Time)

Service Desk Analyst

Education Consultant (Sales Executive)

Clinic Receptionist

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Service Desk Agent - Contractor

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