Find It operations lead Jobs in Dublin 24, D

Head of IT - Retail Division
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Computer Science
- ERP systems
- Project management
Quick apply
PROJECT MANAGER – DATA CENTRE CAMPUS (Operational)
Navita Technical —Dublin, County Dublin
- €108,000–€125,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
ICT Digital Delivery Manager Higher Executive Officer
The Courts Service of Ireland —Dublin, County Dublin
- Azure
- DevOps
- Data analysis skills
Head of Digital Transformation & ICT
Inland Fisheries Ireland —Citywest, County Dublin
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Project management
- Annual leave
Quick apply
7d
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
Operations & Logistics Internship, Amazon Logistics
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Engineering
- English
- Analysis skills
13d
IT Support Engineer (Tier 2)
Viatel —Dublin, County Dublin
- Azure
- Computer Science
- No degree
Warehouse Manager
Gowan Home Limited —Citywest, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
13d
IT Support Engineer - Client Site
Viatel Technology Group —Dublin, County Dublin
- Azure
- Computer Science
- No degree
Food Range Development and Innovation Manager
BWG Foods —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Merchandising
Quick apply
Building Manager - Blackrock
KGS —Blackrock, County Dublin
- €38,800 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
5d
Senior Project Manager - PMO Lead
Neara —Dublin, County Dublin
- €100,000–€110,000 a year
- Full-time
- Remote
- English
- Project management
- Communication skills
AI Engineer
Idiro Analytics —DUBLIN 2, County Dublin
- €34,000–€70,000 a year
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Master's degree
- Annual leave
Quick apply
7d
Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Head of Operations
Sodexo —Naas, County Kildare
- €80,000 a year
- Full-time
- Microsoft Outlook
- Management
- Engineering
- Employee assistance program
Quick apply
12d
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Procurement Manager
Electro Automation —DUBLIN 15, County Dublin
- €70,000–€80,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
- Employee assistance program
- Sick pay
Quick apply
Coordinator of Infrastructure - Full Time
Leevin —DUBLIN 1, County Dublin
- Full-time
- English
- No degree
- Organisational skills
Quick apply
1d
Service Desk Lead
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- Customer service
Quick apply
9d
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Work from home
Quick apply

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Head of IT - Retail Division

Uniphar PLC -
DUBLIN 24, County Dublin

Quick apply

Job details

Full-time

Qualifications

Computer Science
ERP systems
Logistics
Project management
Bachelor's degree
Agile
IT
Leadership
Communication skills
Information Technology

Full job description

Head of IT - Retail Division

Full Time Permanent Role

Citywest Office

Key Responsibilities:

Act as IT Lead within a large digital Transformation project consisting of ERP, EPOS and O365 Tenant Consolidation Workstreams
Develop, implement, and manage ITIL processes to ensure efficient and effective IT service management.
Oversee vendor relationships, ensuring optimal service delivery and value for business needs.
Drive operational excellence by continuously evaluating and improving processes, technologies, and vendor performance.
Enhance customer service by providing training to employees on software and hardware usage, troubleshooting issues, and offering technical support as needed.
Manage incident response and resolution, ensuring timely and effective handling of IT-related issues.
Collaborate with group-wide technology teams to contribute to the overall technology direction across Uniphar.
Liaise with architects to develop digital solutions that support and align with the divisional strategy.
Develop and monitor KPIs for operations, infrastructure, projects, and service delivery to measure performance and identify areas for efficiency.
Manage the overall IT budget and vendors, ensuring alignment with budget expectations.
Oversee IT projects from initiation to completion, ensuring timely delivery within budget.

Key Skills and Competencies:

Technical Expertise: Strong understanding of IT domains (ERP, EPOS, Infrastructure, Security, Architecture, application performance, etc.).
Leadership: Proven ability to lead and motivate cross-functional teams.
Problem-Solving: Excellent analytical and problem-solving skills, with the ability to resolve complex issues.
Communication: Strong verbal and written communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
Stakeholder Management: Experience managing relationships with business stakeholders, vendors, and third-party providers.
ITIL Knowledge: Familiarity with ITIL practices, particularly Service Design, Service Transition, and Continual Service Improvement.
Project Management: Experience working in a program/project environment, with a focus on delivering IT solutions.

Qualifications and Experience:

Education:

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Essential:

7+ years of experience in IT leadership or a similar role
Experience with ERP & EPOS technologies
Proven experience delivering IT solutions in a complex, cross-functional environment.
Strong knowledge of IT infrastructure, security, and architecture.
Experience working within an ITIL-aligned IT service management framework.
Excellent stakeholder management and communication skills.

Desirable:

ITIL Foundation Certification (or higher).
Experience in program/project management methodologies (e.g., PRINCE2, Agile).
Experience in the [industry/sector, e.g., Retail Pharmacies, pharmaceutical, logistics, etc.].

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

#uniphargroup #unipharjobs

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Refine Your Search

it operations lead jobs in dublin 24, d

Head of IT - Retail Division

PROJECT MANAGER – DATA CENTRE CAMPUS (Operational)

ICT Digital Delivery Manager Higher Executive Officer

Head of Digital Transformation & ICT

IT Systems Administrator – Contract (Dublin, Ireland)

Operations & Logistics Internship, Amazon Logistics

IT Support Engineer (Tier 2)

Warehouse Manager

IT Support Engineer - Client Site

Food Range Development and Innovation Manager

Building Manager - Blackrock

Senior Project Manager - PMO Lead

AI Engineer

Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering

Head of Operations

Data Center Facility Manager, Operation, IT and support Engineering

Procurement Manager

Coordinator of Infrastructure - Full Time

Service Desk Lead

Senior Director Brand and Content - 100% Remote - Europe

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