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HR Services Administrator

Lidl -
Newbridge, County Kildare

Apply Now

Job details

Permanent | Full-time
€37,500–€51,000 a year
1 day ago

Benefits

Free parking
On-site gym
Company pension
Employee assistance program
Private medical insurance

Qualifications

Computer skills

Full job description

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.

What you'll do

Employee Support & Query Resolution

Serve as the primary point of contact for day-to-day employee inquiries regarding HR policies, payroll, benefits, and leave management.
Guide and support employees in navigating internal HR systems for personal data updates, training requests, and technical troubleshooting.
Utilise case management tools to log, track, and resolve employee queries in strict accordance with defined Service Level Agreements (SLAs).

HR Administration & System Management

Execute end-to-end administrative processes, including contractual document processing, absence management, general correspondence, and office administration tasks.
Review and approve employee-led system requests, such as name changes and personal data updates within our internal HR systems.

Compliance & Operational Excellence

Maintain strict adherence to internal processing deadlines, payroll schedules, and system downtime protocols.

What you'll need

A background handling administrative operations in a high-volume, dynamic environment, with a demonstrated ability to effectively multitask and prioritise competing deadlines.
Prior experience in customer-facing roles, with a proven track record of handling inquiries, managing complaints with empathy, and de-escalating challenging situations professionally.
Strong experience in data-heavy roles, with sharp attention to detail when processing, verifying, and maintaining large volumes of sensitive information accurately.

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl

€37,500 rising to €51,000 after 3 years
20 days holidays per annum rising to 25 days after 2 years
Private employee medical insurance
Company pension
Flexible start and finish times
Initial training and ongoing development from an experienced team member
Excellent opportunities for career progression
Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
Dynamic work environment
Modern office facility with free parking
On-site gym and canteen
Hybrid working model - up to 2 days remote working per week
Mobile and broadband discounts with Three network

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

Apply Now

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Employee Support & Query Resolution

HR Administration & System Management

Compliance & Operational Excellence

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