Find Assistant front office manager Jobs in Dublin County Dublin

Assistant Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Annual leave
- Gym membership
Quick apply
14d
Duty Manager - Carrickmines
Smyths Toys —Carrickmines, County Dublin
- From €37,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
Assistant Front Office Manager
The Address Citywest —Dublin, County Dublin
- Weekend availability
- Organisational skills
- Front desk
- Guest services
Quick apply
9d
Assistant Store Manager
TNF —Dublin, County Dublin
- €31,248–€39,060 a year
- Weekend availability
- Management
- English
- Microsoft Office
Quick apply
11h
Assistant Front Office Manager
Dalata —DUBLIN 1, County Dublin
- Full-time
- Hotel
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
4d
Senior Jewellery Sales & Operations Assistant
Stonechat Jewellers —DUBLIN 2, County Dublin
- €35,000–€38,000 a year
- Full-time
- Sales
- Customer service
- English
- Wellness program
- Annual leave
Quick apply
Front Office Supervisor
Dalata —DUBLIN 22, County Dublin
- Full-time
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
Assistant Front Office Manager Manager (Maternity Cover)
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
- Referral programme
Quick apply
8d
Membership Assistant (Friends)
National Gallery of Ireland —Dublin, County Dublin
- €28,295 a year
- Weekend availability
- Sales
- Customer service
- English
- Annual leave
10d
Administrative Assistant
Keveny Monahan Limited Chartered Accountants —DUBLIN 4, County Dublin
- €28,000–€30,000 a year
- Full-time
- Administrative experience
- Leaving certificate
- No degree
Quick apply
8d
Assistant Night Manager
Dalata —DUBLIN 8, County Dublin
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
Night House Host/Receptionist
Locke —DUBLIN 1, County Dublin
- €16.43 an hour
- Weekend availability
- Employee assistance program
- Sick pay
Quick apply
4d
Food & Beverage Manager
The Schoolhouse Hotel —Ballsbridge, County Dublin
- Bar
- Hotel
Accommodation Assistant
Glashaus Hotel —Tallaght, County Dublin
- Part-time
- Hotel
Quick apply
7d
Maintenance Assistant
Locke —Dublin, County Dublin
- €16–€17 an hour
- Weekend availability
- Employee assistance program
- Sick pay
Quick apply
Assistant Vice President, Client & Product Transformation
Citco —Dublin, County Dublin
- Full-time
- Master's degree
- Business development
- Analysis skills
Restaurant Duty Manager
Gourmet Food Parlour —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance program
Quick apply
4d
UKI Business Consulting - Assistant Manager-level Experience Designer & Facilitator
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- System design
- Microsoft Office
- Master's degree
- Gym membership
Technical Delivery Manager, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
Food and Beverage Associate
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Serving
- Sales
- Hotel
- Free parking
- Referral programme
7d

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Assistant Front Office Manager

Dean Group (Ireland) -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
Organisational skills
Guest services
Leadership
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Assistant Front Office Manager to join the team in The Dean Docklands. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Reception and Service Excellence
Team Leadership and Development
Operational Efficiency
Guest Satisfaction and Problem Resolution
Financial Management and Reporting
Health, Safety, and Compliance
Collaboration with Senior Management

Job Purpose

The Assistant Front Office Manager supports the Front Office Manager in leading the reception and guest services team, ensuring seamless daily operations and delivering an outstanding guest experience from arrival to departure. This role requires strong leadership, excellent organisational skills, and a proactive approach to both service and operations. The Assistant Front Office Manager acts as a key contact for guests and staff, ensuring high standards are maintained across all front office functions while supporting the achievement of departmental goals.

Role Responsibilities

Guest Reception and Service Excellence

Oversee daily front desk operations, ensuring smooth check-in, check-out, and guest service processes.
Maintain a visible presence in the lobby to engage with guests and support the reception team.
Ensure service standards are consistently upheld in line with hotel policies and brand expectations.
Anticipate guest needs, respond to requests, and manage VIP arrivals with attention to detail.

Team Leadership and Development

Supervise and motivate reception staff, fostering a positive and professional working environment.
Support training and development of front office employees, ensuring they are skilled in guest service and hotel systems.
Assist with team scheduling, ensuring adequate staffing levels at all times.
Conduct probation and performance reviews, providing feedback and development opportunities.

Operational Efficiency

Ensure accuracy in reservations, billing, and room allocations.
Support the implementation of front office systems, policies, and procedures to enhance efficiency.
Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest journey.
Maintain accurate shift handovers and ensure all team members are briefed on daily operations.

Guest Satisfaction and Problem Resolution

Act as a point of escalation for guest complaints or issues, ensuring they are resolved quickly and professionally.
Monitor guest feedback and work with the Front Office Manager to implement service improvements.
Promote a guest-first culture within the team, encouraging staff to go above and beyond in service delivery.

Financial Management and Reporting

Ensure compliance with hotel financial policies, including billing accuracy, cash handling, and credit card transactions.
Assist with front office budgets, payroll, and cost controls.
Prepare and analyse reports on front office performance, occupancy, and guest satisfaction.

Health, Safety, and Compliance

Ensure front office operations comply with all health, safety, and fire regulations.
Conduct regular checks to maintain a safe and secure environment for guests and staff.
Ensure adherence to hotel policies and procedures across all reception activities.

Collaboration with Senior Management

Work closely with the Front Office Manager and other department heads to support the smooth running of hotel operations.
Contribute to management meetings with updates on front office performance and guest feedback.
Support the implementation of hotel-wide initiatives and service improvement projects.

Preferred Experience & Skills

3-4 years' experience in a front office or guest services role, with at least 1 year in a supervisory/assistant manager position.
Strong leadership and people management skills.
Experience using hotel front office systems (Opera or similar).
Excellent organisational and problem-solving abilities.
Strong communication and guest service skills with a professional, approachable manner.
Ability to remain calm and effective under pressure.
Flexibility with shifts

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group
Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

assistant front office manager jobs in dublin county dublin

Assistant Front Office Manager

Duty Manager - Carrickmines

Assistant Front Office Manager

Assistant Store Manager

Assistant Front Office Manager

Senior Jewellery Sales & Operations Assistant

Front Office Supervisor

Assistant Front Office Manager Manager (Maternity Cover)

Membership Assistant (Friends)

Administrative Assistant

Assistant Night Manager

Night House Host/Receptionist

Food & Beverage Manager

Accommodation Assistant

Maintenance Assistant

Assistant Vice President, Client & Product Transformation

Restaurant Duty Manager

UKI Business Consulting - Assistant Manager-level Experience Designer & Facilitator

Technical Delivery Manager, Charles River Development, Assistant Vice President

Food and Beverage Associate

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