Find Head of Jobs in Ballyfermot County Dublin

Team Lead - Sales Support
grenke —Sandyford, County Dublin
- €55,000–€65,000 a year
- Hybrid work
- Management
- Sales
- Mentoring
- Annual leave
- Work from home
Quick apply
8d
Customer Experience Manager
Butlers Chocolates —DUBLIN 17, County Dublin
- Full-time
- Management
- Customer service
- English
- Store discount
- Wellness program
Quick apply
13d
Clinic Manager
3Dental —DUBLIN 22, County Dublin
- €40,000–€50,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Regional Head of Services
ALONE —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Sick pay
Quick apply
Production Assistant: Mon - Fri (part time)
TWO FIFTY SQAURE COFFEE —Sandyford, County Dublin
- €14.30 an hour
- Part-time
- Cooking
- English
- Driving
Quick apply
6d
Full-Time Boarding Assistant
Dal Riada Language Centre —Kilmacanoge, County Wicklow
- €17 an hour
- Weekend availability
- Spanish
- English
- Employee assistance program
Quick apply
Change Programme Manager - 12-month Fixed-Term Contract
Arachas —Sandyford, County Dublin
- €12,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Fitness Instructor/Personal Trainer
FLYEfit —Dublin, County Dublin
- From €14.15 an hour
- Part-time
- Business development
- Employee assistance program
- Gym membership
Quick apply
HR Administrator - Louis Fitzgerald Group
Louis Fitzgerald Group —DUBLIN 20, County Dublin
- From €36,000 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
9d
Head of Operations
Sodexo —Naas, County Kildare
- €80,000 a year
- Full-time
- Microsoft Outlook
- Management
- Engineering
- Employee assistance program
Quick apply
8d
Head of Custody
Ouxin Advisory Limited —Dublin, County Dublin
- €150,000–€170,000 a year
- Full-time
- Hybrid work
- Management
- No degree
- Work from home
Quick apply
12d
Senior Program Manager / Program Director
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
4d
Data Administrator - Supply Chain
Home Store + More —DUBLIN 12, County Dublin
- From €36,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
- Store discount
- Employee discount
Quick apply
Customer Service Operator
Europa Worldwide Group —Dublin, County Dublin
- €35,020 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Time management
- Free parking
- Annual leave
Quick apply
5d
Office Manager
Keywords Studios —DUBLIN 18, County Dublin
- €46,000–€50,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
Quick apply
Head of People
Equal1 —Dublin, County Dublin
- Full-time
- Human resources
- Recruiting
- Contracts
Quick apply
Senior Employee Relations Advisor
OCS Group —DUBLIN 9, County Dublin
- Remote
- Microsoft Office
- No degree
- Human resources
Quick apply
Testing and Maintenance Admin
LPI Group —Citywest, County Dublin
- €35,000–€38,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Employee assistance program
Quick apply
1d
LOI Academy Development & Support Manager
Football Association of Ireland —DUBLIN 15, County Dublin
- Weekend availability
- Hybrid work
- Project management
- Continuous improvement
- Leadership
- Free parking
- Employee assistance program
Quick apply
Senior Discovery & Learning Officer
Explorium —Sandyford, County Dublin
- €35,000–€40,000 a year
- Weekend availability
- English
- Supervising experience
- No degree
- Store discount
- Employee discount
Quick apply
1d

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Team Lead - Sales Support

grenke -
Sandyford, County Dublin

Quick apply

Job details

Permanent
€55,000–€65,000 a year
8 days ago

Benefits

Additional leave
Bike to work scheme
Annual leave
Company pension
Work from home
Company events
Employee assistance program
Private medical insurance
Sick pay
On-site parking

Qualifications

Management
Sales
Sales administration
Mentoring
Leadership
Banking

Full job description

Job Title: Team Lead – Sales Support

Department: Sales

Reports To: Head of Sales, Ireland

Location: Sandyford, Co. Dublin

Role Purpose

The Team Lead – Sales Support is responsible for leading, developing and continuously improving the Sales Support function, with responsibility for the day to-day leadership, performance and development of the team. Working closely with the Head of Sales, Ireland, External Sales Managers, Credit and Operations, the role will ensure the team delivers an excellent service while developing the people, processes and ways of working needed to support the Company's continued growth. The successful candidate will encourage continuous improvement, identify opportunities to improve efficiency and customer experience, and build a high-performing team that can adapt and grow alongside the business.

Key Responsibilities

Provide effective leadership, direction and day-to-day management of the Sales Support team, fostering a high-performing, accountable and collaborative culture.
Manage all aspects of the employee lifecycle, including recruitment, onboarding, probationary reviews, objective setting, coaching, performance management and employee development.
Conduct regular one-to-one meetings and support the ongoing development and wellbeing of team members.
Plan and manage team workload, capacity and annual leave to ensure the consistent delivery of service standards.
Act as the primary escalation point for the Sales Support team, customers and reseller partners. Review and approve new reseller applications in line with Company procedures.
Identify and promote cross-selling and business development opportunities in collaboration with the Sales team.
Develop and implement improvements to processes, procedures and ways of working that enhance efficiency, consistency and customer experience.
Monitor team performance, service levels and operational activity, ensuring objectives are achieved and opportunities for improvement are identified.
Build, manage and develop strong relationships with key customers and reseller partners, ensuring a consistently high standard of service and support.
Build strong working relationships with Sales, Credit, Operations and other internal stakeholders to support the effective delivery of business objectives.
Prepare and present management information, operational reports and performance updates as required.
Working knowledge of Anti-Money Laundering (AML) requirements, GDPR, Company policies, Group governance standards and applicable legislative requirements relevant to the role.

Knowledge, Skills & Experience

Demonstrable leadership experience with the ability to motivate, develop and support high-performing teams.
Experience within asset finance, leasing, banking or financial services. Strong understanding of leasing documentation, sales administration and operational processes.
Experience supporting direct and indirect sales channels, including reseller and broker relationships.
Excellent communication, stakeholder management and relationship building skills. Strong commercial awareness with the ability to identify opportunities that support business growth.
Excellent organisational, analytical and problem-solving skills with the ability to manage competing priorities.
Strong digital literacy, with the ability to confidently navigate business, financial and reporting systems, quickly adapt to new technologies, and use digital tools to improve efficiency and support business performance.

Key Accountabilities & Performance Measures

The success of the Team Lead – Sales Support will be measured against the following key accountabilities and performance measures:

Delivery of agreed Sales Support service levels and operational performance standards.
Develop and execute key account strategies that strengthen reseller, broker and customer partnerships, delivering sustainable portfolio growth and increased customer lifetime value.
Achieve agreed revenue, volume, profitability and portfolio growth targets across the key account portfolio.
Timely and effective onboarding of new reseller partners. Delivery of a high standard of customer, reseller partner and internal stakeholder service.
Achievement of agreed turnaround times for customer enquiries, applications and operational processes.
Identification and support of cross-selling and business development opportunities.
Effective leadership and management of the Sales Support team, demonstrated through employee engagement, coaching and mentoring, successful probationary outcomes, timely performance management, effective attendance and annual leave management, and the ongoing development of team capability.
Effective collaboration with Sales, Credit, Operations and other internal stakeholders.
Identification and implementation of continuous process improvements that enhance service delivery and operational efficiency.
Compliance with Company policies, internal procedures and operational standards.

Pay: €55,000.00-€65,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Company events
Company pension
Employee assistance program
On-site parking
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

Quick apply

Refine Your Search

head of jobs in ballyfermot county dublin

Team Lead - Sales Support

Customer Experience Manager

Clinic Manager

Regional Head of Services

Production Assistant: Mon - Fri (part time)

Full-Time Boarding Assistant

Change Programme Manager - 12-month Fixed-Term Contract

Fitness Instructor/Personal Trainer

HR Administrator - Louis Fitzgerald Group

Head of Operations

Head of Custody

Senior Program Manager / Program Director

Data Administrator - Supply Chain

Customer Service Operator

Office Manager

Head of People

Senior Employee Relations Advisor

Testing and Maintenance Admin

LOI Academy Development & Support Manager

Senior Discovery & Learning Officer

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