Find Customer service Jobs in Oranmore, G

Valet / Porter / Concierge Team Member
Hawthorn by Galway Bay —Oranmore, County Galway
- From €14.70 an hour
- Part-time
- Hotel
- Supervising experience
- Guest services
- Wellness program
- Employee assistance program
Quick apply
7d
OTC Sales Assistant
McSharry Pharmacy Group —Claregalway, County Galway
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
Food and Beverage Attendant
The Auld Triangle —Loughrea, County Galway
- €14.50–€16.00 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
18h
Sales Assistant
Fine Wines Off Licence Group —Galway, County Galway
- €14.15 an hour
- Part-time
- Sales
- Customer service
- English
- Store discount
- Employee discount
Quick apply
19h
Hotel Receptionist
Realt Na Mara Hospitality LTD —Salthill, County Galway
- From €15 an hour
- Part-time
- Microsoft Excel
- English
- Hotel
Quick apply
1d
Part-time Sales Assistants for Weekends
All4Baby —Galway, County Galway
- €14.95 an hour
- Part-time
- Sales
- English
- Leaving certificate
Quick apply
12d
Beauty Therapist/Receptionist
The beauty quarters —Oranmore, County Galway
- €14.50–€16.00 an hour
- Part-time
- Customer service
- Clinic
- Communication skills
- Store discount
- Employee discount
Quick apply
1d
Retail Customer Service
Entain —Ballybrit, County Galway
- €14.96 an hour
- Overtime
8d
Server/Bar Staff
The Earl inn —Kiltullagh, County Galway
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
Deputy Manager
Halfords —Galway, County Galway
- €36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Onboard Catering Assistant
Sambos.ie —Galway, County Galway
- €14–€16 an hour
- Weekend availability
- Hospitality
- Customer service
- No degree
- Sick pay
Quick apply
1d
Insurance Customer Service Advisor (6 month contract)
MAWDY —Galway, County Galway
- Weekend availability
- Customer service
- English
- Microsoft Office
- Employee assistance program
- Employee discount
Quick apply
Retail Supervisor - Nights
Coastline Gaming —Salthill, County Galway
- €17 an hour
- Part-time
- Hospitality
- Microsoft Excel
- No degree
Quick apply
Customer Assistant - Headford Superstore
Tesco Ireland —Galway, County Galway
- Full-time
- Employee assistance program
4d
Senior Sales Assistant
BORN —Loughrea, County Galway
- €15 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Front Office Receptionist
The Harbour Hotel —Galway, County Galway
- Part-time
- Customer service
- Hotel
- Front desk
- Wellness program
- Employee assistance program
Quick apply
8d
Front Office Administrator
ASSA ABLOY —Galway, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Annual leave
Front Desk Receptionist
ReproMed —Galway, County Galway
- 8 hour shift
- Customer service
- Administrative experience
- Clinic
- Employee assistance program
Quick apply
1d
Internal Sales Advisor - Galway
Brooks Timber & Building Supplies Ltd —Galway, County Galway
- Full-time
- Customer service
- English
- Plumbing
Quick apply
Tour Guide
Explore Galway with Candela —Galway, County Galway
- Part-time
- Spanish
- English
- No degree
Quick apply

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Valet / Porter / Concierge Team Member

Hawthorn by Galway Bay
Oranmore, County Galway

Quick apply

Job details

Part-time | Full-time
From €14.70 an hour
7 days ago

Benefits

Wellness program
Food allowance
Company pension
Employee assistance program

Qualifications

Telephony
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Valet /Porter / Concierge Team Leader

The Hawthorn by Galway Bay | Ireland’s Newest 5-Star Hotel
Co. Galway | Full-Time & Part-Time.

A rare opportunity to shape the guest journey at a 5-star luxury hotel on Ireland’s west coast. A member of The Leading Hotels of The World.

About The Hawthorn by Galway Bay

Poised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland’s newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way. Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed bedrooms, 47 of which are suites, a beautiful spa with wellness spaces, destination dining, and panoramic views of the Atlantic coast.

Position: Valet /Porter / Concierge Team Leader

Department: Front Office

Reports to: Front Office Manager

About the Role

The Valet / concierge / Porter Team Leader plays a key role in delivering a seamless and memorable guest arrival and departure experience. This position oversees the daily operations of the concierge and porter team, ensuring the highest standards of luxury service are consistently met. Acting as a senior point of contact for guests, the role combines leadership, guest engagement, and operational coordination to uphold the reputation of a 5-star hotel.

Key Responsibilities

Lead, supervise, and support the concierge and porter team to deliver exceptional guest service at all times.
Ensure smooth and professional handling of guest arrivals, departures, luggage assistance, and valet services (where applicable).
Capable of valet parking guests' vehicles in a timely and professional manner.
Provide expert local knowledge, recommendations, and personalized concierge services to guests.
Handle VIP arrivals, special requests, and guest itineraries with precision and attention to detail.
Handle administrative tasks including mail distribution, courier coordination, and delivery management.
Maintain accurate records of guest preferences, bookings, and service requests.
Demonstrate full knowledge of front office service standards, SOPs, and performance expectations.
Ensure all team members adhere to grooming standards, brand guidelines, and hotel policies.
Follow shift checklists to ensure consistency in service delivery and operational readiness.
Take ownership of personal development through training participation and standards adherence.
Collaborate closely with Front Office, Accommodation, Food & Beverage, and external partners to deliver seamless guest experiences.
Perform ad-hoc duties as assigned by management to support the broader operation.

Required Experience & Skills

Minimum 2–3 years’ experience in concierge, porter, valet or front-of-house roles within a luxury or 5-star hotel.
Previous supervisory or team leadership experience preferred.
Strong local knowledge with the ability to create tailored, high-value guest recommendations.
High level of technological proficiency, including email, telephony systems, and relevant hotel software.
Excellent organisational, communication, and interpersonal skills.
Service-driven mindset with a proactive and solutions-oriented approach.
Commitment to continuous improvement, compliance, and service excellence.
Need to hold a full clean driving license.
Eligibility to work in Ireland with sponsorhip.
Over 25 years of age and eligible to be added to the company's insurance policy.

This Job Description will be review and updated on an annual basis with Concierge Team Leader/ Front Office Manager

Compensation & Benefits

A competitive package is offered, reflective of the responsibility of the role and the opportunity to help shape Ireland’s most anticipated new luxury hotel.

The Hawthorn By Galway Bay is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.

Pay: From €14.70 per hour

Benefits:

Company pension
Employee assistance program
Food allowance
Wellness program

Application question(s):

Can you reliably commute to Renville, Oranmore, Co. Galway, H91 T4A4 . There is no public transport available.
Are you eligible to work in Ireland without the need for sponsorship?

Licence/Certification:

A Driving License and are over 25 years of age (required)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in oranmore, g

Valet / Porter / Concierge Team Member

OTC Sales Assistant

Food and Beverage Attendant

Sales Assistant

Hotel Receptionist

Part-time Sales Assistants for Weekends

Beauty Therapist/Receptionist

Retail Customer Service

Server/Bar Staff

Deputy Manager

Onboard Catering Assistant

Insurance Customer Service Advisor (6 month contract)

Retail Supervisor - Nights

Customer Assistant - Headford Superstore

Senior Sales Assistant

Front Office Receptionist

Front Office Administrator

Front Desk Receptionist

Internal Sales Advisor - Galway

Tour Guide

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