Find Business support Jobs in Naas, Ke

Customer Service Representative
Smart Transfer Ltd —Naas, County Kildare
- €28,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
17h
Access to Care Advisor - UPMC Kildare
UPMC —Clane, County Kildare
- €30,805.00–€46,336.78 a year
- Microsoft Office
- Clinic
- Organisational skills
- Annual leave
Sales Executive
Overlander Ireland —Naas, County Kildare
- Full-time
- CRM software
- Microsoft Office
- No degree
Quick apply
Corporate Fundraising Executive
Barretstown —Ballymore Eustace, County Kildare
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Warehouse Operative
Millies —Naas, County Kildare
- €14.15–€14.50 an hour
- 8 hour shift
- English
- Warehouse experience
- Employee discount
Quick apply
7d
Curtain and Blind Sales Consultant
Material World Ireland —Naas, County Kildare
- €17–€20 an hour
- Part-time
- Sales
- Communication skills
- Retail sales
- Annual leave
- Employee discount
Quick apply
7d
HR Administrator - Part Time
OpenSky Data Systems —Naas, County Kildare
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
Quick apply
Customer Service & E-commerce Assistant
Nicola Ross —Naas, County Kildare
- €33,000 a year
- Full-time
Quick apply
11d
Senior Sales Executive
Dunleas of Kilcullen —Kildare, County Kildare
- Full-time
- Sales
- No degree
- Mentoring
Quick apply
Client Success & Administration Coordinator (New Physiotherapy Clinic Opening September)
Pain and Performance Clinic —Celbridge, County Kildare
- €40,000–€50,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Sick pay
Quick apply
3d
Multi Drop Delivery Driver B Licence
Krispy Kreme —Naas, County Kildare
- €38,245 a month
- Weekend availability
- Driving
- Organisational skills
- Commercial driving
- Annual leave
- Employee discount
Quick apply
Tele Sales Executive - Customs Solutions
BBL Logistics Ltd —Citywest, County Dublin
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Wellness program
- Work from home
Quick apply
Customer Service Representative
Life Sciences Ireland and UK —Kildare, County Kildare
- €30,000–€35,000 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Housekeeping Assistant - UPMC Kildare
UPMC —Clane, County Kildare
- €30,805.00–€39,183.96 a year
- Customer service
- Clinic
- Cleaning
- Annual leave
Senior Car Sales Executive
European Prestige —Naas, County Kildare
- €25,000–€100,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Sick pay
Quick apply
12d
Corporate Sales Representative
McBride Property Ireland Limited —Kildare, County Kildare
- €35,000 a year
- Full-time
- Hybrid work
- Business development
- No degree
- Recruiting
- Work from home
Quick apply
12d
Shift Lead (ROI)
B&Q —Naas, County Kildare
- €35,353.50 a year
- Part-time
- Employee assistance program
English Teacher (ESL)
Leir Education & Language Academy —Newbridge, County Kildare
- From €17 an hour
- Part-time
- English
- Communication skills
- Teaching
Quick apply
11d
RDA Intern
Kerry —Naas, County Kildare
- €27,600 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Hotel Duty Manager
The Keadeen Hotel —The Curragh, County Kildare
- €34,000–€37,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Store discount
- Employee assistance program
Quick apply

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Customer Service Representative

Smart Transfer Ltd -
Naas, County Kildare

Quick apply

Job details

Full-time
€28,000 a year
17 hours ago

Benefits

Additional leave
Company events
On-site parking

Qualifications

Sales
Customer service
English
Leaving certificate
Data entry
Phone etiquette
Communication skills

Full job description

SWIRL Prepaid was established in 2005 and is the leading provider of Prepaid Mastercard in Ireland with over 21 years track record in payment solutions for consumers and business customers. As a well-established fintech company, we issue Euro and Gift Mastercard products across Ireland and international markets.

Our mission is to make payments simple, secure, and accessible while delivering exceptional customer experiences at every stage of the customer journey.

As a Customer Service Representative, you will provide support and service to our Swirl Card customers, ensuring that their inquiries and issues are resolved in a timely and professional manner. The successful candidate will have strong communication skills, attention to detail, and a willingness to learn and grow within the company.

Role Responsibilities

Work as part of a busy team to help improve and grow the business.
Conduct both inbound and outbound Customer Service interactions through phone, web chat and emails to achieve excellent customer care.
Input data efficiently into Salesforce CRM system.
Complete daily administrative/ad-hoc tasks within the Customer Service & Sales Team.
Take ownership of customer issues from the first point of contact to resolution.
Use initiative to seek solutions and efficient ways to support our customers.
Actively listen to our customers and anticipate their needs.
Partake in all Customer Retention/Win Back campaigns as implemented by Management.

Expectations

The goal and expectation for the representative, is that with training and assistance, each member will gain a high level of autonomy. The team should be capable of functioning independently and making decisions without supervision and direction from Higher Management. The team should be able to take ownership of their work, solve problems on their own, adapt to changing situations. Having a self-sufficient helpdesk team is beneficial for the company as it enables the team to work more efficiently, handle a higher workload, and provide better support to end-users.
Provide excellent customer service: You are expected to provide timely and efficient support to end-users. They should be polite, professional, and helpful while addressing user's concerns and resolving issues.
Meet service level agreements: The helpdesk team should meet or exceed the service level agreements (SLAs) defined by Smart Transfer. This may include response time, resolution time, and customer satisfaction target.
Ensure security & confidentiality & Compliance with regulations: helpdesk team members must ensure the confidentiality, integrity of customer data. They should maintain a thorough understanding of the company's confidentiality & security policies and procedures and ensure that these policies are followed. This will allow the company to adhere to strict AML/Regulatory requirements.

Essential Skills

Excellent Communication Skills: You will need to have excellent communication skills, both written and verbal, to effectively communicate with customers & colleagues and provide them with the information they need.
Strong Problem-Solving Skills: The ability to effectively solve customer problems is essential for a customer service representative, as they will need to provide solutions to a range of customer issues.
Attention to Detail: Accuracy is critical when working with customer accounts, and a keen eye for detail to ensure that all information provided to customers is correct is essential.
Multitasking Abilities: This role may require the ability to handle multiple tasks simultaneously, such as managing phone calls, emails, and chat conversations, while also accessing customer account information.
Technical Proficiency: A basic understanding of technology and software systems is important, as a customer service representative will be required to use various computer programs and databases to access customer account information.

Desirable skills

Previous customer service contact centre experience is an asset.
Ability to work under pressure in a fast-paced environment.
Being a team player with the ability to work on your own initiative.
Ability to prioritize tasks and manage time effectively.
Critical thinking- Judgement to know when to escalate issues to higher lever support.

Job Type: Full-time

Pay: €28,000.00 per year

Benefits:

Additional leave
Company events
On-site parking

Ability to commute/relocate:

Naas, County Kildare: reliably commute or plan to relocate before starting work (required)

Education:

Leaving Certificate (preferred)

Experience:

Customer service: 1 year (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in naas, ke

Customer Service Representative

Access to Care Advisor - UPMC Kildare

Sales Executive

Corporate Fundraising Executive

Warehouse Operative

Curtain and Blind Sales Consultant

HR Administrator - Part Time

Customer Service & E-commerce Assistant

Senior Sales Executive

Client Success & Administration Coordinator (New Physiotherapy Clinic Opening September)

Multi Drop Delivery Driver B Licence

Tele Sales Executive - Customs Solutions

Customer Service Representative

Housekeeping Assistant - UPMC Kildare

Senior Car Sales Executive

Corporate Sales Representative

Shift Lead (ROI)

English Teacher (ESL)

RDA Intern

Hotel Duty Manager

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