Find Administrator Jobs in Lucan County Dublin

Admin Agent Clinical Call Centre
VHI —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
1d
Accounts Payable Administrator
Goodwins Build & DIY Products —Lucan, County Dublin
- €28,300.00–€42,524.16 a year
- Microsoft Word
- Microsoft Excel
- IT
- Employee discount
Quick apply
Service Administrator / Receptionist
CarTow.ie —Finglas, County Dublin
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Real Estate Administrator
DFM Davy Freeman Mitten —Castleknock, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Sales Administrative Assistant Maternity Cover (6 Month Contract) Full time Mon-Fri
Purple Panda —South Dublin, County Dublin
- €15,000–€17,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Life & Pensions Administrator (Full-Time)
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €30,000–€32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
3d
Customer Service Administrator
Healthxchange Ireland —Ballymount, County Dublin
- €33,000–€35,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
9d
Administrative Assistant/Receptionist
DUBLIN ADULT AND CHILD THERAPY CENTRE —Sandyford, County Dublin
- From €17 an hour
- Part-time
- Administrative experience
- Clinic
- Front desk
Quick apply
3d
Admin Support Assistant
Real World Analytics —Dublin, County Dublin
- €28,000–€32,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Back office Sales Administrator
123ink.ie —Finglas, County Dublin
- €32,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Receptionist
Allview Healthcare —Carrickmines, County Dublin
- €30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
Office Administrator
O'Connor & Carroll Bathrooms —South Dublin, County Dublin
- €16–€18 an hour
- Part-time
- Microsoft Office
- Data entry
- Communication skills
- Sick pay
Quick apply
5d
Clinical Administrator
PCI College —Dublin, County Dublin
- €32,000–€37,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Work from home
- Employee discount
Quick apply
Academic Administrator
Dublin Business School —Dublin, County Dublin
- Full-time
- Google Suite
- Microsoft Excel
- Salesforce
- Employee assistance program
- Employee discount
1d
RTÉ Receptionist/Telephonist
RTÉ —Dublin, County Dublin
- €32,141–€39,885 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Office Administrator
Liberty Living Homecare —Inchicore, County Dublin
- €29,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Lab Administrator
ReproMed —Dublin, County Dublin
- Weekend availability
- Administrative experience
- Clinic
- EMR systems
- Employee assistance program
Quick apply
2d
Administrative Assistant
DUBLIN ADULT AND CHILD THERAPY CENTRE —DUBLIN 18, County Dublin
- From €17 an hour
- Part-time
- Administrative experience
- Clinic
- Front desk
- Employee assistance program
Quick apply
3d
Warehouse Office Administrator
DID Electrical —Lucan, County Dublin
- €14.15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Medical Secretary/Receptionist
A to Z Health —Tallaght, County Dublin
- €16–€18 an hour
- Part-time
- Administrative experience
- No degree
- Communication skills
- Annual leave
- Sick pay
Quick apply
2h

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Admin Agent Clinical Call Centre

VHI -
Dublin, County Dublin

Quick apply

Job details

Permanent
1 day ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative experience
IT

Full job description

Role Title: Administrator (Call Agent)
Location: Old Naas Road, Dublin 12 (Hybrid)
Contract: Full-time, Permanent

Vhi Health & Wellbeing is seeking a proactive and customer-focused Administrator to join our Clinical Call Centre team on the Naas Road, Dublin 12. This permanent, full-time (hybrid) opportunity offers the chance to be part of a supportive and dynamic environment, playing a vital role in delivering an excellent experience for our members and supporting the delivery of high-quality healthcare services.

The administrator will work across a 7 day roster over 365 days (including evenings, weekends and Public Holidays) , and will provide best in class customer service to patients attending at the Clinic or when calling the clinical triage phone line, while also being a supportive colleague to other staff members.

What we offer:

Bonus
Health Insurance
Pension
Income Continuance
EAP

In addition, Vhi offers a range of services and programs designed to support your physical, mental, and emotional health. Services include the Vhi 360 health centre with lifestyle and complementary therapies, an Employee Assistance Programme (EAP) offering counselling, coaching, and expert advice, and individual support such as mindfulness resources and health coaching.

What will you do:

Provide an excellent level of customer service to patients attending the Clinic.
Manage all communications in a respectful and courteous manner e.g. face-to-face, phones, emails, etc.
Enter accurate information and maintain computerised patient files.
Meeting targets and following current scripts for the Call Centre.
Escalating issues as required to line manager.
Managing large amounts of calls in an effective manner and navigating the patient through the appropriate pathway.
Correspond with the relevant Clinic regarding any patient queries in a timely manner.
Organise and book patients appointments & advise of costs in relation to the range of Vhi Healthcare policies.
Collect payment and issue receipts for payments received. Avoid bad debts where at all possible.
Issue invoices for services delivered and perform daily cash reconciliation.
Deal with all patient queries and/or distribute to other team members where appropriate.
Internal management of patient results to ensure correct recording, sign-off by doctors and filing.
Issue necessary correspondence to third party providers, GP’s etc.
Manage complaints received at source in line with Complaints Procedure.
Provide support for medical staff as required.
Adhere to patient confidentiality at all times in line with our Patient confidentiality policy.
Play a role in maintaining Accreditation standards and adhering to all relevant company policies and procedures, such as Health & Safety, Risk Management, etc.
Be a support to the Clinic Manager/relevant Team Lead.
Other related duties as outlined by the Clinic Manager.

What you need to be successful:
Education & Experience

Minimum 1 year experience in an administrative role.
Experience in a customer facing role or the ability to demonstrate capability in a customer facing environment is essential.
Previous experience in a healthcare setting would be advantageous but not essential.
Previous experience in a call centre environment is highly desirable.

Interpersonal skills

Patient/customer focused and demonstrating the related skills.
Excellent IT skills – MS Word, Excel and Outlook in particular.
Demonstrate alignment with Vhi values.

Sustainability
At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart.

Our Commitment to Inclusion and Accessibility
At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives.

We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact [email protected], and a member of our recruitment team will be in touch via email.

Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.

Vhi is an equal opportunities employer

Ready to start your journey? Apply now.

Quick apply

Refine Your Search

administrator jobs in lucan county dublin

Admin Agent Clinical Call Centre

Accounts Payable Administrator

Service Administrator / Receptionist

Real Estate Administrator

Sales Administrative Assistant Maternity Cover (6 Month Contract) Full time Mon-Fri

Life & Pensions Administrator (Full-Time)

Customer Service Administrator

Administrative Assistant/Receptionist

Admin Support Assistant

Back office Sales Administrator

Receptionist

Office Administrator

Clinical Administrator

Academic Administrator

RTÉ Receptionist/Telephonist

Office Administrator

Lab Administrator

Administrative Assistant

Warehouse Office Administrator

Medical Secretary/Receptionist

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