Find Guest services Jobs in Galway, G

Guest Relations Manager
Glenlo Abbey Hotel and Estate —Galway, County Galway
- Part-time
- Hotel
- Wellness program
- Employee assistance program
Quick apply
Hotel Receptionist
Realt Na Mara Hospitality LTD —Salthill, County Galway
- From €15 an hour
- Part-time
- Microsoft Excel
- English
- Hotel
Quick apply
Accommodation Supervisor
Wild Atlantic Apartments —Galway, County Galway
- €16–€18 an hour
- Part-time
- Hospitality
- Microsoft Office
- Supervising experience
Quick apply
5d
Waiting Staff
The Brasserie on the Corner —Galway, County Galway
- €14.35–€15.00 an hour
- Weekend availability
- Customer service
- Food service experience
- Restaurant experience
- Employee discount
Quick apply
F&B Assistant Full-Time
Eyre Square Hotel —Galway, County Galway
- €14.35 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Hotel Receptionist/Night Porter/F&B Staff
MEADOW COURT HOTEL —Galway, County Galway
- Part-time
- Hotel
- Computer skills
- Communication skills
Quick apply
Spa Manager
Glenlo Abbey Hotel and Estate —Galway, County Galway
- Part-time
- Management
- Customer service
- English
- Wellness program
- Employee assistance program
Quick apply
Fixed-Term Food & Beverage Assistant - Conference & Banqueting
Dalata —Galway, County Galway
- Part-time
- English
- Hotel
- No degree
- Employee assistance program
Quick apply
Waiting Staff
The Front Door Pub —Galway, County Galway
- From €14.35 an hour
- Part-time
- Customer service
- Food service experience
- Restaurant experience
- Employee assistance program
- Employee discount
Quick apply
9d
Guest Relation Agent
The g Hotel & Spa —Galway, County Galway
- Part-time
- Customer service
- Hotel
- No degree
Quick apply
12d
Waiting Staff - Experienced
The Twelve Hotel —Barna, County Galway
- Weekend availability
- Customer service
- Hotel
- No degree
- Store discount
- Employee discount
Quick apply
8d
Territory Manager in Training (Generalist)
Ecolab Inc. —Galway, County Galway
- Full-time
- Sales
- Cleaning
- IT
- Life insurance
Waiting Staff / Bartender – Fawn Wine Bar, Oranmore, Co. Galway
Fawn Wine Bar Oranmore —Galway, County Galway
- €14.15–€16.00 an hour
- Part-time
- Serving
- Bar
- Customer service
Quick apply
Accommodation Manager
Nassfeld Ltd —Galway, County Galway
- From €36,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
11d
Hotel Receptionist
Eyre Square Hotel —Galway, County Galway
- €14.65 an hour
- Full-time
- English
- Front desk
- Communication skills
Quick apply
Operations Manager
Clybaun Hotel —Galway, County Galway
- From €45,000 a year
- Full-time
- Hotel
- No degree
- Budgeting
- Free parking
- Employee discount
Quick apply
3d
Receptionist - Maldron Hotel Oranmore
Dalata —Galway, County Galway
- Part-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
Assistant Restaurant Manager
Handsome Burger —Galway, County Galway
- From €650 a week
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Store discount
- Employee assistance program
Quick apply
Night Porter (Part Time)
Flannery's Hotel —Galway, County Galway
- From €30,000 a year
- Full-time
- Hospitality
- Hotel
- No degree
Quick apply
13d
Hotel Receptionist
The Skeffington Arms —Galway, County Galway
- Part-time
- Front desk
- Hotel experience
- Employee assistance program
- Employee discount
Quick apply
6d

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Guest Relations Manager

Glenlo Abbey Hotel and Estate -
Galway, County Galway

Quick apply

Job details

Part-time | Full-time

Benefits

Wellness program
Bike to work scheme
Company events
Employee assistance program
Employee discount
On-site parking

Full job description

Glenlo Abbey Hotel and Estate located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 bedrooms, 11 Luxury Self-Catering Lodges, Corrib Room (catering for meetings, events, and weddings for up to 170 guests), River Room Restaurant, Palmers Bar and Kitchen, Pullman Restaurant (1 Michelin star), Glo Spa & Wellness, a 9 Hole Christy O'Connor Jr designed Championship Golf course and Trackman 21 bay driving range.

MAIN PURPOSE OF THE ROLE: Responsible for developing and maintaining the acknowledgment of all Top VIP guests visiting the property. Ensure all departments are aware of all VIPs’ needs prior to arrival in order to ensure unique, memorable and personal experiences. Create loyal versus satisfied guests. Responsible for teaching and continuously energizing the Guest Relations process throughout the hotel. Monitor quality assurance by amalgamating all guest feedback and implement strategies to improve the overall hotel results.

Your Responsibilities:

Teach and continuously energise the Guest Relations processes and the importance of personalising our service throughout the property
Maintain the VIP treatment plan over the hotel and ensure it is respected.
Maintain amenity program offer.
Take ownership of all VIP`s organizing their stay, amenity program, pre-contact and coordinate all information and preferences with other departments
Meet repeat guests upon arrival to hotel and, whenever possible, build relationship with key Guests.
Manage all guest feedback received from all channels both online and offline, ensuring trends are swiftly identified and information is appropriately shared internally.
Be a key driver in the hotel upselling programme and incremental revenue programme and ensure training is conducted for all new recruits in a timely manner.
Be involved as part of the hotels Quality Management team and be a key player in implementing process improvements throughout the Front office departments.
Set and achieve departmental goals and contribute to achievement of hotel long and short-term goals.
Ensure systems exist and are followed to identify departmental training needs and that training is carried out to address these needs.
Conduct internal audits to ensure that standards of performance are being maintained. Communicate results to the team and plan corrective action on an individual or departmental level if the results fall below expectations.

What we offer:

Competitive Salary

Meals whilst on duty in our employee restaurant

Complimentary provision of uniforms

Excellent Employee discount in all MHL Hotels and SLH Worldwide.

Health & Wellness Benefit

Employee Recognition Awards

Career Progression

Recommend a Friend scheme

Travel and Bike to Work – Tax saving Scheme

Job Types: Full-time, Part-time

Benefits:

Bike to work scheme
Company events
Employee assistance program
On-site parking
Wellness program

Work Location: In person

Quick apply

Refine Your Search

guest services jobs in galway, g

Guest Relations Manager

Hotel Receptionist

Accommodation Supervisor

Waiting Staff

F&B Assistant Full-Time

Hotel Receptionist/Night Porter/F&B Staff

Spa Manager

Fixed-Term Food & Beverage Assistant - Conference & Banqueting

Waiting Staff

Guest Relation Agent

Waiting Staff - Experienced

Territory Manager in Training (Generalist)

Waiting Staff / Bartender – Fawn Wine Bar, Oranmore, Co. Galway

Accommodation Manager

Hotel Receptionist

Operations Manager

Receptionist - Maldron Hotel Oranmore

Assistant Restaurant Manager

Night Porter (Part Time)

Hotel Receptionist

I want to receive the latest job alerts for guest services in galway, g

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