Reception / Accommodation SupervisorRole Overview
The Reception / Accommodation Supervisor is responsible for supporting the smooth daily operation of the accommodation, ensuring guests receive a high standard of service and that rooms and shared areas are maintained and prepared to the required standard.
Main Responsibilities
- Oversee daily reception and accommodation operations.
- Coordinate guest arrivals, departures and general requests.
- Supervise and support cleaning and maintenance staff.
- Ensure rooms are properly prepared, inspected and ready for guests.
- Assist with staff planning, daily work schedules and operational priorities.
- Monitor accommodation standards and address any issues identified.
- Maintain accurate operational records, systems and reports.
- Review guest feedback and help resolve complaints or service issues.
- Communicate updates and outstanding matters to management and relevant teams.
- Assist with other reasonable duties required for the effective operation of the accommodation.
Skills and Experience
- Previous hospitality, reception or supervisory experience is preferred.
- Strong organisation and communication skills.
- Excellent attention to detail and customer-service standards.
- Ability to supervise staff and manage changing priorities.
- Comfortable using booking systems and basic computer applications.
- Able to work independently and as part of a team.
- A practical, flexible and hands-on approach to work.
Job Types: Full-time, Part-time
Pay: €16.00-€18.00 per hour
Experience:
- Microsoft Office: 2 years (preferred)
- Administration: 2 years (preferred)
- Google Docs: 2 years (preferred)
Work Location: In person
