Find Manager food industry Jobs in Dublin County Dublin

Customer Experience Manager
Butlers Chocolates —DUBLIN 17, County Dublin
- Full-time
- Management
- Customer service
- English
- Store discount
- Wellness program
Quick apply
10d
District Manager - ROI
Wingstop - Senior Operations —DUBLIN 22, County Dublin
- €70,000–€75,000 a year
- Full-time
- Management
- Leadership
- Restaurant experience
- Annual leave
- Employee discount
Quick apply
Food Safety & Quality Manager
Avoca —Bray, County Wicklow
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Senior National Account Manager
Kraft Heinz Company —Dublin, County Dublin
- €80,883–€89,870 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Negotiation
- Annual leave
- Gym membership
12d
Quality Control Co-Ordinator
Johnston Mooney and O'Brien —Dublin, County Dublin
- €35,000–€38,000 a year
- Full-time
- English
- Bakery
- Quality control
- Wellness program
- Employee assistance program
Quick apply
Food & Beverage Operations Manager
The Mercantile Group —DUBLIN 2, County Dublin
- €40,000–€50,000 a year
- Weekend availability
- Hospitality
- Management
- Recruiting
Quick apply
Goods In Supervisor
Conaty Food & Catering Supplies —Dublin, County Dublin
- €35,000–€38,000 a week
- Full-time
- No degree
- Warehouse experience
- IT
- Employee assistance program
- Employee discount
Quick apply
6d
Assistant Facilities Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- English
Quick apply
Head of Product Management LIMS / LIS Clinical Diagnostics
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Continuous improvement
Quick apply
Assistant Facilities Manager
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- English
Manager, Workplace Experience
Klaviyo —Dublin, County Dublin
- €72,000–€108,000 a year
- Hospitality
- Google Suite
- Leadership
Quick apply
Assistant Housekeeping Manager
Luttrellstown Castle Resort —Luttrellstown, County Dublin
- Weekend availability
- English
- Supervising experience
- Cleaning
- Employee assistance program
- Employee discount
Quick apply
1d
Front Office Manager
Hampton by Hilton- Chancery street —DUBLIN 7, County Dublin
- Weekend availability
- Customer service
- Hotel
- No degree
Quick apply
Area Manager | Suburban Pubs
Louis Fitzgerald Group —DUBLIN 20, County Dublin
- Up to €80,000 a year
- Weekend availability
- Hospitality
Quick apply
Duty Manager
The Plaza Hotel —DUBLIN 24, County Dublin
- €30,000–€34,000 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Employee assistance program
Quick apply
Account Manager
Eurofins Ireland Clinical Diagnostics —DUBLIN 18, County Dublin
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Employee assistance program
- Sick pay
Quick apply
8d
Duty Manager
Dalata —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
5d
AI Products - Sales Strategy & Operations, Senior Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Annual leave
- Work from home
Food & Beverage Manager
Dalata —Dublin, County Dublin
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance program
Quick apply
21h
Technical Manager
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
Quick apply
8d

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Customer Experience Manager

Butlers Chocolates
DUBLIN 17, County Dublin

Quick apply

Job details

Full-time
10 days ago

Benefits

Store discount
Wellness program
Bike to work scheme
On-site gym
Employee assistance program
Employee discount
Gym membership
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Project management
Bachelor's degree
Communication skills

Full job description

Job Spec

Own and champion the end-to-end customer experience strategy across all cafe locations.
Design, deliver and evaluate customer experience training programmes for cafe teams.
Lead sales training and education around the chocolate category of Ireland’s leading premium chocolate brand.
Coach and mentor team members and store leaders to raise service standards, without formal line management responsibility.
Gather, analyse and interpret customer experience data (e.g. mystery shopper results, customer feedback, sales data) to identify trends and opportunities.
Produce clear, actionable reports for the senior leadership team, translating data into recommendations.
Develop and continuously improve customer experience standards, tools and resources (e.g. training materials, service guides, onboarding content).
Work autonomously to plan, prioritise and deliver projects that enhance the customer journey.
Play an active role in the chocolate side of the business, supporting product knowledge, training and customer experience initiatives relating to chocolate as well as coffee.
Partner with the Head of Coffee and Training and other stakeholders to align customer experience initiatives with wider brand and business goals.
Keep up to date with industry trends and best practice in customer experience, coffee and chocolate, bringing fresh ideas into the business.
Support the roll-out of new products, promotions and initiatives from a customer experience and training perspective.
3–5 years' experience in a similar customer experience, training or coaching role, ideally within hospitality, cafe, food & beverage or retail.
A degree would be beneficial, though not essential — relevant experience will be considered equally.
A genuine passion for Industry, and an interest in developing knowledge across both.
Strong training and coaching skills, with the ability to inspire and influence teams without direct authority.
Confident working with data — comfortable gathering, analysing and reporting on customer experience metrics.
Excellent written and verbal communication skills, with the ability to produce clear reports for senior stakeholders.
Highly self-motivated and comfortable working autonomously, managing own workload and priorities.
Strong organisational and project management skills, with a hands-on, can-do approach and a professional approach to the role.
Willingness to travel between Multiple locations as required.

What we offer

Competitive salary
Employee discount
EAP Programme
Training and development opportunities
The opportunity to help lead one of Ireland's most established premium chocolate and coffee brands.
The chance to make a meaningful impact by developing people, driving business success and creating exceptional customer experiences every day.

Benefits:

Bike to work scheme
Employee discount
On-site gym
On-site parking
Store discount
Wellness program

Education:

Bachelor's (preferred)

Experience:

customer : 3 years (preferred)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

manager food industry jobs in dublin county dublin

Customer Experience Manager

District Manager - ROI

Food Safety & Quality Manager

Senior National Account Manager

Quality Control Co-Ordinator

Food & Beverage Operations Manager

Goods In Supervisor

Assistant Facilities Manager

Head of Product Management LIMS / LIS Clinical Diagnostics

Assistant Facilities Manager

Manager, Workplace Experience

Assistant Housekeeping Manager

Front Office Manager

Area Manager | Suburban Pubs

Duty Manager

Account Manager

Duty Manager

AI Products - Sales Strategy & Operations, Senior Manager

Food & Beverage Manager

Technical Manager

I want to receive the latest job alerts for manager food industry in dublin county dublin

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