Find Technical lead Jobs in Dublin, D

Technical Services Lead
ALONE —Dublin, County Dublin
- Hybrid work
- Computer Science
- IT
- Employee assistance program
- Sick pay
Quick apply
Technical Manager
Apleona Ireland —Dublin, County Dublin
- €65,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
Quick apply
PROJECT MANAGER – DATA CENTRE CAMPUS (Operational)
Navita Technical —Dublin, County Dublin
- €108,000–€125,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
ICT Digital Delivery Manager Higher Executive Officer
The Courts Service of Ireland —Dublin, County Dublin
- Azure
- DevOps
- Data analysis skills
Internal Sales Person
Reliance —DUBLIN 12, County Dublin
- €38,000–€42,000 a year
- Full-time
- Sales
- Engineering
- ERP systems
Quick apply
Coordinator of Infrastructure - Full Time
Leevin —DUBLIN 1, County Dublin
- Full-time
- English
- No degree
- Organisational skills
Quick apply
2d
Technical Delivery Manager, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
Quality & Training Specialist- Russian Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
Inside Sales Representative - Mailchimp
MarketStar —Dublin, County Dublin
- €42,000–€50,000 a year
- Full-time
- Sales
- Presentation skills
- Communication skills
- Employee assistance program
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
QA Automation Engineer Team Lead, Charles River Development , AVP
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Service Desk Engineer (Level 2)
Presidio —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Project Manager – Design, Procurement & Delivery
The Irish Attic Company —Dublin, County Dublin
- €40,729.03–€70,000.00 a year
- Hybrid work
- No degree
- Construction experience
- AI
- Profit sharing
- Work from home
Quick apply
3d
ICT Support Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
Quick apply
8d
Incident Service Management Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Engineering
- Analysis skills
Quick apply
Sales Manager / Technical Sales – Boilers & Heat Pumps
Viridus Energy —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Business development
Quick apply
7d
Quality & Training Specialist - Turkish Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
Senior/Lead Quality Engineer - Chatbot
Mimica —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Mentoring
- AI
- Annual leave
- Work from home
Staff/Lead Front-end Engineer
Mimica —Dublin, County Dublin
- Full-time
- Remote
- System design
- English
- Master's degree
- Annual leave
- Work from home
Quality & Training Specialist - Ukrainian Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills

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Technical Services Lead

ALONE -
Dublin, County Dublin

Quick apply

Job details

Permanent

Benefits

Bike to work scheme
Employee assistance program
Sick pay

Qualifications

Telephony
Computer Science
IT
Information Technology

Full job description

Contract: Full time, permanent

Location: ALONE Head Office, Olympic House, Dublin 8 (Hybrid)

Working Hours: 35 Hours per week over 5 days.

Salary: DOE

This is a unique opportunity to join one of Ireland’s most vital charities at a time when demand for our services has never been greater, and to make a real difference in the lives of older people. As Technical Services Lead, you will play a pivotal role in shaping and transforming our ICT operating model, driving consistency, innovation, and high-quality service delivery. You will lead the management and support of key infrastructure, systems, and technology projects that underpin our organisation’s impact.

The role of Technical Services Lead spans a broad and dynamic technology landscape, including CRM systems such as Salesforce, mobile and end-user device management, and Microsoft 365 environments. You will also oversee telephony services, contribute to business application and CRM initiatives, and ensure robust security practices are in place. Working closely with internal stakeholders and external vendors, you will help deliver seamless and effective technology solutions.

Responsibilities

You will be expected to adhere to all legislation, standards, policies, and procedures that apply to the ALONE. Your key responsibilities will be to:
Assist with ALONES ICT administration with particular focus on services provided to ALONE via 3rd Party service providers or Cloud services.
Triage & coordinate technical aspects of ALONE environment when incidents or outages require engagement or support of our 3rd party ICT service providers and our business.
Oversee, administer and manage the ticketing queues, including ALONE CRM and those provided through our ICT partners.
Track & report on all ICT infrastructure assets including end of life tagging & audits of ICT assets to assist annual budgeting and planning cycle.
Support ALONE business functions in the gathering of requirements for projects and initiatives involving ICT systems and services and provide ICT project support for business projects and initiatives involving ICT team.
Help establish requirements for new projects and application developments
Manage security assessments and penetration tests, identifying threats and work with our support partners on steps to defend against them.
Monitor performance & ensure ALONE systems are maintained according to requirements.
Maintain appropriate levels of technical documentation, manuals & ICT policies.
Assist in and help develop the security awareness training programme for staff and volunteers
Contribute to the development of appropriate business continuity and disaster recovery protocols and procedures.
Additional duties as assigned

Essential skills & experience

A degree in computer science, information technology systems or similar would be ideal with 2 to 3 years experience working and in a small medium sized business.
The ability to analyse and articulate complex problems and make disciplined decisions based on available information. Identify options, and assess feasibility and operational impact.
Can identify and explore opportunities for technical service and business improvement and can prioritise and implement changes to deliver efficiencies.
Takes ownership of technical issues and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements.
Maintain a focus on the end-to-end delivery of service including both external products, suppliers and vendors that are party to the delivered service.
Uses available management information to provide KPIs and metrics for product or service measurement and reporting.
Ability to identify, manage and monitor relationships with and between stakeholders, clarifying mutual needs and commitments through timely engagement.
Can demonstrate strong organisation skills as they will be be engaged and potentially managing change and project across the ALONE business.
Can document and manage the life-cycle of assets such as hardware, software, intellectual property, licenses including identification, classification and specification of all items as well as managing the usage, disposal, compliance, inventory, sustainability, cost optimisation and protection of the asset portfolio.
Takes an overall perspective on business issues and activities, consider the wider implications and long-term impact and focus on outcomes rather than solutions and activities.
Demonstrates knowledge of the specific technologies necessary to fulfil the responsibilities of the role and actively keep abreast of industry developments to make cost-effective use of new and emerging tools and technologies.

Extra benefits

Salary DOE
35 Hour week (core hours 9-5) –Full-time employees can enjoy a 35-hour working week.
Annual Salary Reviews
Pension Scheme: Access our generous pension scheme after just 6 months service
Time Off in Lieu
Income protection after 2 years service
Long service awards for employees
Mileage Policy in place for applicable roles
Death in Service - after 6 months’ probation successfully completed.
Travel Saver Schemes
Sick Pay Scheme - after 6 months’ probation successfully completed.
Bike to Work Scheme
HSF Partnership
Horizontal Transfer Opportunities
Comprehensive Training & Development
Bespoke Induction Programmes
Progression Opportunities
Further Education Opportunities
Employee Assistance Programme - ALONE provides a 24hour support programme for all our Employees
- GP telephone Advice
- Virtual Doctor
- Private Prescription Service
- 6 structured Counselling/ Emotional Wellbeing Service
- Legal Helpline

The closing date for applications is 31st August.

ALONE is an equal opportunities employer.

#SM

Quick apply

Refine Your Search

technical lead jobs in dublin, d

Technical Services Lead

Technical Manager

PROJECT MANAGER – DATA CENTRE CAMPUS (Operational)

ICT Digital Delivery Manager Higher Executive Officer

Internal Sales Person

Coordinator of Infrastructure - Full Time

Technical Delivery Manager, Charles River Development, Assistant Vice President

Quality & Training Specialist- Russian Speaker, Video Safety Operations (Dublin)

Inside Sales Representative - Mailchimp

IT Systems Administrator – Contract (Dublin, Ireland)

QA Automation Engineer Team Lead, Charles River Development , AVP

Service Desk Engineer (Level 2)

Project Manager – Design, Procurement & Delivery

ICT Support Engineer

Incident Service Management Lead

Sales Manager / Technical Sales – Boilers & Heat Pumps

Quality & Training Specialist - Turkish Speaker, Video Safety Operations (Dublin)

Senior/Lead Quality Engineer - Chatbot

Staff/Lead Front-end Engineer

Quality & Training Specialist - Ukrainian Speaker, Video Safety Operations (Dublin)

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