Find Personal assistant ballymun, dublin 11 Jobs in Glenageary, D

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Office Administrator (MSF IE)
MSF UK —DUBLIN 2, County Dublin
- €43,824.73–€45,772.50 a year
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
Customer Care (Receptionist)
IVC —Dublin, County Dublin
- €14.15 an hour
- Overtime
- Customer service
- Administrative experience
- No degree
- Annual leave
- Employee assistance program
7d
Weekend Supervisor
BaxterStorey —Dublin, County Dublin
- €19 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Employee assistance program
- Life insurance
4d
Transaction Services - Trainee
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
6d
Quality Controller
Begleys —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Social Care Worker Day and Residential Services
St Michaels House —Dublin, County Dublin
- €41,260–€57,789 a year
- Part-time
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance program
Bridal Sales Consultant
Fairy Godmother —Dublin, County Dublin
- €14.15–€17.00 an hour
- Part-time
- English
- No degree
- Annual leave
- Flexitime
Quick apply
5d
English Language Teacher (Part Time: Monday -Thursday)
Academic Bridge Ltd —Dublin, County Dublin
- €16.50–€18.50 an hour
- Part-time
- Management
- English
- Bachelor's degree
Quick apply
Food Service Assistant (Term-time)
BaxterStorey IRL —Dublin, County Dublin
- €14.15 an hour
- Full-time
- Hospitality
- Customer service
- Basic maths
- Employee assistance program
- Life insurance
Quick apply
Social Care Worker - Individualised Residential Services
St Michaels House —Dublin, County Dublin
- €41,260–€57,789 a year
- Full-time
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance program
IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Care Assistant
Avista —Dublin, County Dublin
- €34,881–€48,434 a year
- Part-time
- English
- Driving
- No degree
- Annual leave
- Sick pay
7d
Data Center Technician - Technical IT (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €27–€31 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Windows
5h
Cleaning Operative
Sodexo —DUBLIN 18, County Dublin
- €15.80 an hour
- Full-time
- Cleaning
- In-person
- Communication skills
- Free parking
- Employee assistance program
Quick apply
2h
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
Accounts Receivable Executive
Stacks Pharmacy —Finglas, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Employee discount
Quick apply
Sustainability Administrator
Woodie's —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- English
- No degree
- Sick pay
11d
Frontend Software Engineer
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- HTML
Quick apply
Supervisor
BaxterStorey —Dublin, County Dublin
- €19 an hour
- Full-time
- Hospitality
- English
- Supervising experience
- Employee assistance program
- Life insurance
4d

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Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

personal assistant ballymun, dublin 11 jobs in glenageary, d

Desktop & Site Support Engineer

Office Administrator (MSF IE)

Customer Care (Receptionist)

Weekend Supervisor

Transaction Services - Trainee

Quality Controller

Social Care Worker Day and Residential Services

Bridal Sales Consultant

English Language Teacher (Part Time: Monday -Thursday)

Food Service Assistant (Term-time)

Social Care Worker - Individualised Residential Services

IT Support Engineer - Level 2

Care Assistant

Data Center Technician - Technical IT (contract)

Cleaning Operative

IT Systems Administrator – Contract (Dublin, Ireland)

Accounts Receivable Executive

Sustainability Administrator

Frontend Software Engineer

Supervisor

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