Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions (AGS). If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Role Summary
This is a hands-on data center operations role supporting servers, network equipment, and hardware infrastructure. The technician will install, maintain, troubleshoot, upgrade, and decommission IT equipment while following established procedures and safety standards. The role is ideal for candidates with hardware support experience, field technician experience, desktop support, or entry-level data center experience.
Key Responsibilities
Install, stage, rack, and cable servers, hard drives, switches, and related equipment.
Perform equipment startup and shutdown activities.
Verify cabling, labelling, grounding, and hardware setup are completed correctly.
Troubleshoot hardware issues and replace failed components.
Conduct basic hardware refreshes and upgrades
Memory upgrades
Hardware replacements
OS rebuilds
Follow deployment checklists and standard operating procedures.
Escalate technical issues to senior datacentre leads when necessary.
Maintain accurate documentation and status updates.
Adhere to strict safety procedures and PPE requirements.
Must-Have Skills
Technical
Basic computer hardware knowledge
Understanding of servers and IT components
Experience supporting IT equipment or technology hardware
Basic troubleshooting skills
Ability to identify and replace faulty hardware components
Experience
Tools
Microsoft Outlook
Microsoft Excel
Microsoft Word
Other Requirements
High School Diploma, GED, or equivalent
Able to work flexible schedules if required
Comfortable working in a physical data center environment
Supplier-provided Windows 11 compatible laptop required
Nice-to-Have Skills
Previous data center experience
Rack and stack experience
Server deployment experience
Network cabling experience
Hardware break/fix experience
Knowledge of switches and networking equipment
Exposure to operating system rebuilds
Experience working with ticketing systems
Additional Details:
- Location: Dublin 22, Dublin, Ireland
- Duration: 3 months
- Shift Timings: Monday – Friday (business hours between 7AM and 7PM)
- Flexibility: Willingness to accommodate non-traditional work schedules, which may include evenings, weekends and holidays.
- Pay Range: €27 - €31/hr (PAYE)
- Weekly Schedule: 40 hours
As a workplace, Allegis Global Solutions focuses on relationships – with each other, our clients and our candidates. In fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity, equity and inclusion - diverse perspectives, backgrounds and ideas achieve innovation and make us successful.
Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyse application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
Pay Rate Range
27 - 31 EUR hourly
