Find It administrator Jobs in Blanchardstown, D

Service Desk Administrator
Tomorrows World —DUBLIN 12, County Dublin
- €33,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
13h
IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Clinic Administrator - Part Time
Somerton Physiotherapy Clinic —DUBLIN 15, County Dublin
- €15–€16 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
12h
HR Administrator
Independent Express Cargo —Blanchardstown, County Dublin
- Full-time
- Administrative experience
- Human resources
Quick apply
7d
Document Controller/Administrator
Extreme Balconies —Newcastle, County Dublin
- €34,000–€38,000 a year
- Part-time
- Oracle
- Microsoft Office
- No degree
Quick apply
13d
(Part Time) Admin and Bookkeeping Assistant
Crean Salley Architects —DUBLIN 8, County Dublin
- From €24,000 a year
- Part-time
- Administrative experience
- No degree
- Office experience
- Annual leave
Quick apply
4d
Customer Service Administrator
U Value Insulation —Dunshaughlin, County Meath
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
Quick apply
7d
Human Resources Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Microsoft Excel
- Administrative experience
- Clinic
- Annual leave
Quick apply
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
4d
Shipping Administrator
Humanscale —Ballymun, County Dublin
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
Quick apply
18h
Workshop Administrator
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €32,000 a year
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
1d
Salary Protection Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Pension & Investment Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Claims Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Clinic
Quick apply
8d
HR People Administrator
BESTSELLER —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
8d
Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
Salesforce Administrator
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
Administrator - Orthodontic & Denture Departments
Truly Dental —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
8d
Accounts Receivable Administrator
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Word processing
- Clinic
- Employee assistance program
Quick apply

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Service Desk Administrator

Tomorrows World -
DUBLIN 12, County Dublin

Quick apply

Job details

Part-time | Full-time
€33,000–€36,000 a year
13 hours ago

Benefits

Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT support
Organisational skills
IT
Communication skills
Time management
Help desk

Full job description

Job Overview

We are seeking a highly organised and customer-focused Service Desk Administrative Assistant to support the day-to-day operations of our IT Service Desk. Acting as the first point of contact for users, you will manage incoming support requests, coordinate with field technicians, maintain accurate service records, and ensure a high standard of customer communication throughout the support process.

This role is ideal for someone with excellent administrative skills, strong communication abilities, and experience working within an IT support environment.

Key Responsibilities

Serve as the first point of contact for IT support requests via phone, email, and Microsoft Teams.
Log, categorise, prioritise, and update support tickets using the Freshdesk ticketing system (or a similar ITSM platform).
Monitor ticket queues to ensure incidents and service requests are assigned, progressed, and resolved within agreed service levels.
Coordinate with field technicians to schedule on-site support visits and communicate updates between technical teams and end users.
Keep users informed of ticket progress, expected resolution times, and outcomes in a clear, professional, and non-technical manner where appropriate.
Maintain accurate service desk documentation, records, and administrative reports.
Assist with general service desk administration, including tracking recurring issues, updating knowledge base articles, and supporting continuous service improvement initiatives.
Escalate unresolved or high-priority issues to the appropriate technical teams while ensuring effective follow-up.

Skills & Qualifications

Previous experience in a Service Desk, IT Help Desk, or administrative support role within an IT environment.
Strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, Teams, and related Office applications.
Experience using Freshdesk or another IT Service Management (ITSM) ticketing system.
Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.
Strong verbal and written communication skills with the ability to interact confidently with both technical teams and non-technical users.
Excellent customer service skills with a professional, patient, and solutions-focused approach.
High attention to detail and the ability to maintain accurate records and documentation.
A proactive attitude with strong problem-solving and time management skills.

Salary is determined by the role's part-time or full-time hours

Pay: €33,000.00-€36,000.00 per year

Benefits:

On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

it administrator jobs in blanchardstown, d

Service Desk Administrator

IT Support Engineer - Level 2

Clinic Administrator - Part Time

HR Administrator

Document Controller/Administrator

(Part Time) Admin and Bookkeeping Assistant

Customer Service Administrator

Human Resources Administrator

Senior Administrator - Northwood (Full Time)

Shipping Administrator

Workshop Administrator

Salary Protection Administrator

SQL Database Administrator – Security & Risk

Pension & Investment Administrator

Claims Administrator

HR People Administrator

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

Salesforce Administrator

Administrator - Orthodontic & Denture Departments

Accounts Receivable Administrator

I want to receive the latest job alerts for it administrator in blanchardstown, d

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