Role Overview
Murphy Precast is seeking a commercially minded and customer-focused Internal Sales Representative to join our team.
The successful candidate will play an important role in managing and developing sales across Murphy Precast’s key market sectors:
- Agricultural
- Utilities
- Sports
- Construction
The role will have a particular focus on our established Agricultural customer base, while also supporting and developing sales opportunities across our Utilities, Sports and Construction product ranges.
This is a hands-on sales position. The successful candidate will deal directly with customers, understand their requirements, recommend suitable precast products and solutions, prepare and follow up quotations, convert opportunities into orders and maintain strong customer relationships.
The person will work closely with the wider Murphy Precast team to ensure customers receive a professional and responsive service from initial enquiry through to order and delivery.
Key Responsibilities
Sales & Customer Management
- Manage incoming sales enquiries by telephone, email and other channels.
- Build and maintain strong relationships with existing Murphy Precast customers.
- Proactively follow up quotations, enquiries and sales leads.
- Identify opportunities to increase sales with both existing and new customers.
- Maintain and develop Murphy Precast’s strong position within the Agricultural market.
- Develop knowledge and sales capability across the Utilities, Sports and Construction sectors.
- Understand customer requirements and recommend appropriate Murphy Precast products and solutions.
- Prepare accurate and timely quotations.
- Follow quotations through to order and maintain regular communication with customers.
- Proactively contact existing customers to generate repeat business and identify upcoming requirements.
- Support external sales activity and follow up leads generated by the wider sales team.
- Identify cross-selling opportunities across the Murphy Precast product range.
- Maintain accurate records of enquiries, quotations, customer conversations, orders and follow-up activity.
- Develop a strong understanding of the full Murphy Precast product range.
Quotation & Lead Follow-Up
A key part of this role is ensuring that sales opportunities are actively managed rather than simply responding to incoming enquiries.
The Internal Sales Representative will:
- Take clear ownership of assigned enquiries and sales leads.
- Prepare and issue quotations promptly.
- Maintain a structured approach to quotation follow-up.
- Contact customers to understand the status of outstanding quotations.
- Ask for the order and identify any issues preventing the customer from proceeding.
- Keep the sales pipeline and customer information up to date.
- Re-engage previous and existing customers where appropriate.
- Work closely with the external sales function to ensure leads and opportunities are followed through.
- Provide visibility on quotations won, lost and outstanding.
Order Management & Internal Coordination
Once an order is secured, the Internal Sales Representative will help ensure that accurate information is transferred through the business.
Responsibilities will include:
- Ensure confirmed orders are accurately recorded and communicated internally.
- Confirm customer requirements, quantities, specifications and delivery information.
- Liaise closely with production, operations and delivery teams regarding customer requirements and timelines.
- Provide customers with clear and accurate information regarding their orders.
- Flag urgent requirements, changes or potential customer issues at an early stage.
- Maintain appropriate customer communication throughout the order process.
- Help ensure a smooth flow from Enquiry → Quotation → Order → Production → Delivery.
- Work collaboratively with colleagues to resolve customer issues quickly and professionally.
LEAN & Continuous Improvement
Murphy Precast operates a LEAN approach across the business. The Internal Sales Representative will be expected to work within and support the company’s agreed processes and continuous improvement culture.
The role will include:
- Follow and support agreed sales and quotation processes.
- Maintain accurate and complete information to ensure enquiries and quotations flow efficiently through the business.
- Take ownership of their part of the sales process.
- Work in a structured and consistent manner.
- Identify and highlight recurring issues, bottlenecks or customer pain points.
- Provide practical feedback based on day-to-day customer and sales experience.
- Support the implementation of agreed process improvements and new ways of working.
- Work collaboratively with colleagues to maintain an efficient flow of information from sales through production and delivery.
- Avoid unnecessary rework or duplication by following agreed processes and maintaining accurate information.
- Participate positively in Murphy Precast’s LEAN and continuous improvement culture.
The Internal Sales Representative is not expected to redesign the sales or quotation process. Their responsibility is to use the agreed process effectively, provide feedback where issues arise and support improvements as they are implemented.
Candidate Profile
We are looking for someone who is:
- Commercially minded with a genuine interest in sales.
- Confident dealing with customers over the phone and by email.
- Comfortable developing relationships with customers from a range of sectors.
- Proactive rather than simply waiting for enquiries to arrive.
- Comfortable following up quotations and asking for the order.
- Highly organised and capable of managing multiple enquiries and quotations simultaneously.
- Good at building long-term customer relationships.
- Accurate and attentive to detail.
- Able to learn technical product information and communicate it clearly to customers.
- Comfortable working closely with production, operations, logistics and external sales colleagues.
- Comfortable using CRM, quotation and sales administration systems.
- Disciplined in maintaining customer and sales information.
- Positive towards LEAN, standardised processes and continuous improvement.
- A strong team player with a practical, customer-focused approach.
Experience
Previous experience in internal sales, telesales, account management or a customer-facing commercial role would be desirable.
Experience within one or more of the following sectors would be an advantage:
- Precast concrete
- Agriculture
- Construction
- Building materials
- Utilities
- Civil engineering or related industries
However, sector experience is not essential where the candidate demonstrates strong sales ability, good commercial awareness and the ability to learn the Murphy Precast product range.
What Success Looks Like
The successful person will:
- Build strong relationships with Murphy Precast customers.
- Maintain and grow the existing Agricultural customer base.
- Develop sales opportunities across Utilities, Sports and Construction.
- Respond quickly and professionally to customer enquiries.
- Ensure quotations and sales leads are consistently followed up.
- Convert more enquiries and quotations into confirmed orders.
- Generate repeat business from existing customers.
- Identify additional sales and cross-selling opportunities.
- Maintain an organised and visible sales pipeline.
- Keep customer and sales information accurate and up to date.
- Develop strong knowledge across the Murphy Precast product range.
- Work effectively with external sales, operations, production and delivery.
- Follow agreed processes and support Murphy Precast’s LEAN culture.
- Provide a consistently high level of customer service.
Remuneration
· Starting basic salary: €35,000 per annum, with additional commission based on sales performance.
· An attractive overall remuneration package is available for the right candidate, with strong earning potential linked to individual sales performance.
The Opportunity
This is an important commercial role within Murphy Precast and an opportunity for the right person to take ownership of a strong existing customer base while helping to develop further sales across the company’s key markets.
We are looking for someone who enjoys dealing with customers, is comfortable selling, follows opportunities through, and takes satisfaction from turning an enquiry into an order and a customer into a long-term relationship.
The successful candidate will join a business that values customer service, teamwork, accountability and continuous improvement, with the opportunity to develop strong knowledge and experience across Murphy Precast’s full range of products and markets.
Pay: From €35,000.00 per year
Benefits:
Work Location: In person
