Relief Manager - Disability Services
Full-time contract
Reports to: Operations Manager
This is a multi-site position that covers locations: South Dublin, Wicklow, Kilkenny and Wexford.
About TerraGlen
At TerraGlen, we believe care is not just a service - it's a shared responsibility.
We work in partnership with individuals, families, and professionals to create environments where people with disabilities can live with dignity, independence, and purpose.
Our approach is grounded in compassion, professionalism, and respect. We focus on real outcomes, supporting every person to reach their potential - and every staff member to grow in theirs.
Why Join Us
At TerraGlen, leadership begins with care.
You'll join a team that values authenticity, teamwork, and trust. Here, growth is encouraged, every voice matters, and we genuinely support one another.
Job Purpose
To support the Manager in the day-to-day operation of the department and assume full managerial responsibility during periods of annual leave, sickness, or other absences. The role ensures continuity of service, maintains operational standards, and provides leadership to the team.
Your Role and Responsabilities
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Support the Manager with the daily operation of the department.
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Act as the Manager during periods of absence, taking responsibility for all operational and staffing decisions.
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Supervise, motivate, and support team members to achieve departmental objectives.
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Allocate work, manage workloads, and ensure adequate staffing levels.
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Monitor performance and address day-to-day operational issues.
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Ensure compliance with company policies, procedures, and relevant legislation.
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Maintain high standards of customer service and resolve escalated concerns where appropriate.
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Monitor health and safety standards and ensure a safe working environment.
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Assist with recruitment, induction, training, and performance management of staff.
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Complete administrative duties, including reports, rotas, timesheets, and record keeping.
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Support continuous improvement initiatives and identify opportunities to enhance efficiency.
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Liaise with senior management and other departments to ensure smooth business operations.
What You'll Need
Essential Requirements
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Level 8 qualification in Social Care, Applied Social Studies, Social Work, Psychology, or equivalent recognised by CORU,
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or Level 7 plus Management qualification (min. 30 ECTS, Level 6 or higher) in line with HIQA Regulation 14(7).
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Minimum 3 years' management or supervisory experience in a health or social care setting.
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Strong understanding of HIQA, Children First Act 2015, Disability Act 2005, and GDPR.
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Full, clean driving licence.
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Previous supervisory or team leadership experience.
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Strong organisational and time management skills.
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Excellent communication and interpersonal skills.
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Ability to make sound decisions under pressure.
Desirable
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Relevant management qualification or leadership training.
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Experience within the relevant industry.
Vetting Requirement
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Successful candidates will be subject to Garda Vetting through the National Vetting Bureau
What We Offer
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Competitive salary and structured career progression
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Induction, CPD, and reflective supervision
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Employee Assistance Programme (EAP)
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Supportive leadership and inclusive culture
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Recognition for long service and excellence in care
Safeguarding Statement
TerraGlen Residential Care Services is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and adhere to safeguarding policies and procedures in line with national standards.
Be part of a team that leads with care!
Apply today and help shape a service where leadership and compassion work hand in hand.
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