Find Customer support administrator Jobs in Dublin, D

Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Administrator/Medical Secretary
Hibernian Urology —DUBLIN 18, County Dublin
- €29,000–€40,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Payroll Administrator (Fixed Term)
AXA —DUBLIN 1, County Dublin
- Overtime
- Microsoft Excel
- Bachelor's degree
- No degree
Accounts Receivable Administrator
Kepak Group —Clonee, County Meath
- Full-time
- Microsoft Excel
- Referral programme
Quick apply
Medical Secretary
Beacon Pain Management, DPC Group, Ireland —Sandyford, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Accounts Assistant/Office Administrator
Ultimate Pest Control Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- English
- No degree
- Higher certificate
Quick apply
3d
Sales Administrator
Evorcica Enterprises LTD —Ashbourne, County Meath
- €14.15–€14.50 an hour
- Part-time
- Customer service
- ERP systems
- No degree
- Sick pay
Quick apply
1h
Pension & Investment Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
10d
Sales Administrator
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Office Administrator/Receptionist
MKF Property Services Ltd —Swords, County Dublin
- €30,000–€40,000 a year
- Full-time
- English
- Human resources
- Organisational skills
Quick apply
3d
People Solutions – HR Administrator (HR Operations)
PwC —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
22h
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
23h
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Salesforce Administrator
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
PMO Administrator
CEL - Critical Power —Dublin, County Dublin
- Full-time
- ERP systems
- Bachelor's degree
- SharePoint
Quick apply

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Radiology Onboarding & Engagement Administrator

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
8 days ago

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Microsoft Outlook
Financial auditing
Customer service
Process improvement
Microsoft Office
Administrative experience
Organisational skills
SharePoint
IT
Communication skills

Full job description

Position Summary:

The Radiology Onboarding & Engagement Administrator will be responsible for the coordination, administration and delivery of onboarding processes for radiologists and clinical staff joining Medica Ireland. The role will act as a central point of contact throughout the onboarding journey, ensuring that all documentation, compliance requirements, training arrangements, equipment deployment and system access are completed accurately and efficiently.

The post holder will provide a highly organised administrative service supporting radiologists, hiring managers and internal stakeholders while maintaining accurate records, producing performance reports, and continuously improving onboarding processes. Working closely with Recruitment, IT, Legal, Finance, Clinical Governance, Teleradiology and Operations teams, the Administrator will help deliver a positive onboarding and engagement experience for new radiologists and clinic staff from recruitment through to successful operational integration.

This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances and in consultation with the post holder.

Key responsibilities:

Radiologist Onboarding Administration

Coordinate all administrative aspects of the radiologist/clinic staff onboarding process from acceptance of offer through to commencement of reporting activities.
Liaise with Medica recruitment teams regarding incoming candidates and onboarding requirements.
Manage the collection, verification and tracking of onboarding documentation, including:
- Right to work documentation
- Professional registrations
- Insurance documentation
- Mandatory training records
- Contracts and onboarding forms
Coordinate equipment deployment and access requirements with relevant departments.
Schedule onboarding meetings, training sessions and induction activities.
Maintain accurate onboarding records and databases in accordance with company procedures.
Monitor onboarding progress and provide regular updates to radiologists, clinic staff and key stakeholders.
Support issue resolution by coordinating actions between IT, Clinical Governance, Finance, Legal, Operations and Teleradiology teams.
Ensure all onboarding activities are completed in line with regulatory, governance, and organisational requirements.
Coordinate the transition of newly onboarded radiologists/clinic staff to operational teams and support structured handover processes.
Ensure all newly onboarded radiologists/clinic staff are appropriately configured on relevant systems and other operational platforms.
Participate in feedback sessions following commencement of role.

Engagement Support

Act as a primary administrative contact for newly onboarded radiologists and clinic staff during their onboarding period.
Coordinate engagement initiatives, orientation sessions, and feedback activities.
Support the delivery of training programmes and educational initiatives.
Gather onboarding feedback and maintain records of improvement opportunities.
Assist in the development and maintenance of onboarding resources, guidance documents and communication materials.

Process Administration & Reporting

Maintain onboarding policies, procedures, trackers, and documentation.
Produce regular onboarding reports, KPI dashboards, and performance metrics.
Monitor onboarding timelines and identify delays or improvement opportunities.
Support continuous improvement initiatives through analysis of onboarding data and feedback.
Manage SharePoint sites, onboarding documentation repositories, and electronic filing systems.
Ensure onboarding records remain accurate, complete and audit ready.

Essential Skills & Experience

Previous experience in an administrative, onboarding, coordination, or healthcare support role.
Excellent administration and organisational skills with exceptional attention to detail.
Strong document management and record-keeping experience.
Highly proficient in Microsoft Office applications, including:
- Excel (reporting, data analysis, trackers and dashboards)
- Word
- Outlook
- PowerPoint
- Teams
Experience using SharePoint for document management, collaboration and information governance.
Strong IT literacy with the ability to learn and utilise multiple business systems.
Experience producing reports, analysing data and maintaining performance metrics.
Excellent written and verbal communication skills.
Ability to prioritise workloads and manage multiple competing tasks effectively.
Experience working within regulated environments requiring compliance and documentation controls.
Ability to build positive working relationships with stakeholders across multiple departments.
Highly self-motivated with a proactive and solution-focused approach.

Desirable Skills & Experience

Experience within healthcare, radiology, medical staffing or professional services environments.
Knowledge of onboarding, credentialing, or compliance processes.
Experience working with CRM systems, onboarding platforms, or workforce management systems.
Understanding of clinical governance and regulatory requirements within healthcare settings.
Experience supporting process improvement initiatives.
Familiarity with Power BI, reporting tools or data visualisation platforms.

Key Competencies

Organisation and planning
Administrative excellence
Attention to detail
Communication and stakeholder engagement
Confidentiality and professionalism
Data accuracy and quality assurance
Problem solving
Continuous improvement mindset
Customer service focus
Digital and IT proficiency

Travel

This role will involve travel and attendance at exhibitions, conferences, training and meetings Ireland wide and potentially UK and Europe (which may include overnight stays and weekend travelling)

Quick apply

Refine Your Search

customer support administrator jobs in dublin, d

Radiology Onboarding & Engagement Administrator

CLO Deal Administrator

IT Support Engineer - Level 2

Administrator/Medical Secretary

IT Onsite Support Administrator

Customer Service Administrator (6-month FTC)

Payroll Administrator (Fixed Term)

Accounts Receivable Administrator

Medical Secretary

Accounts Assistant/Office Administrator

Sales Administrator

Pension & Investment Administrator

Sales Administrator

Office Administrator/Receptionist

People Solutions – HR Administrator (HR Operations)

CRM Specialist

Information Security Technical Support

Donor Care and Telemarketing Administrator - Temporary

Salesforce Administrator

PMO Administrator

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