Find Healthcare records manager Jobs in Damastown County Dublin

Customer Success Operations Manager, EMEA
Okta —Dublin, County Dublin
- €80,000–€110,000 a year
- Data analysis skills
- Analysis skills
- AI
- Annual leave
Support Worker - Emergency Services
Dublin Simon Community —Dublin, County Dublin
- €33,500–€38,250 a year
- 12 hour shift
- Conflict management
- Agile
- Annual leave
- Sick pay
12d
Global Trial Manager, Late Phase Studies, Single-Sponsor Dedicated (home-based in Europe)
IQVIA —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
- Work from home
Senior Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Hybrid work
- Oracle
- English
- AWS
- Employee assistance program
- Employee discount
Quick apply
9d
Client Success Manager
VALD —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Office
- Communication skills
- Time management
Quick apply
SUSD Support Worker - Specific Purpose
Dublin Simon Community —Dublin, County Dublin
- €33,500–€35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Control Room Supervisor
BidvestNoonan —Swords, County Dublin
- €18.50 an hour
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
Underwriting Assistant
Benefact Group —Dublin, County Dublin
- €28,000–€35,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance program
Senior Faculty Officer - IOM
RCPI —DUBLIN 2, County Dublin
- €42,500 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
5d
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Practice Manager - full time
Fairview Family Practice —DUBLIN 3, County Dublin
- €30,934.72–€71,726.14 a year
- Full-time
- English
- Clinic
- In-person
Quick apply
3d
Medical Staff Office Administrator (Consultants)
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Business Development Representative – Dublin Based, Fully Remote
TeamFeePay —Dublin, County Dublin
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
Quick apply
1d
Business Development Representative
Apleona Ireland —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Marketing
- Research
- Analysis skills
Quick apply
1d
Office Manager
IQVIA —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Protective Services Operations Manager
Securitas Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
- Free parking
- Fuel card
Quick apply
Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
Regional Manager
Pieta House —Dublin, County Dublin
- Full-time
- Clinic
- Analysis skills
- IT
- Annual leave
9d
Site Manager
Crown Roofing & Cladding Ltd —Dublin, County Dublin
- From €65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
3d
Quality Engineer - Fuze Services - Fixed Term Contract
Fuze Health —Northern Cross, County Dublin
- €60,000–€68,000 a year
- Full-time
- ERP systems
- Master's degree
- Analysis skills
- Annual leave
- Employee assistance program
8d

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Customer Success Operations Manager, EMEA

Okta -
Dublin, County Dublin

Apply Now

Job details

€80,000–€110,000 a year

Benefits

Annual leave

Qualifications

Slack
Data analysis skills
Analysis skills
AI
Communication skills

Full job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Senior Manager, Customer First Operations, EMEA will play a pivotal role in shaping and scaling our rapidly growing EMEA Customer First organisation. Sitting within our EMEA GTM Operations team, working closely with the Global CX Operations team, this role acts as the primary operational partner for the EMEA VP of Customer First and other senior CX leadership. You will be responsible for establishing and implementing operations rigour and standards for the CX team, spanning Customer Success and Technical Account Management (TAM), while working closely with adjacent teams including Renewals, Support, and Professional Services.

In this role, you will design, refine, and continuously optimise our Management Systems, bridging the gap between corporate strategy and regional execution to maximise Net Revenue Retention (NRR). We are looking for an experienced, highly collaborative candidate with a growth mindset, exceptional analytical skills, and an appetite for constant improvement. You will be tasked with integrating the customer journey from sales through to customer success, ensuring that global and local standards are consistently adhered to and operate in support of our aggressive growth targets.

Job Duties and Responsibilities:

Be a trusted operational guardrail: Partner deeply with Global Operations to define and maintain strict consistency across processes, preventing regional drift or siloed operations while ensuring global standards support EMEA growth.
Establish and govern the Operating Rhythm: Maintain and govern the "operating rhythm" of the CX organisation. Ensure critical cadences (e.g. Get Well Plans, Account Reviews, Path to Green reviews, and Leader Cadences) run effectively with 100% execution and high data quality.
Drive Management System Optimisation: Act as the operational owner of the EMEA Customer First Management System. Working closely with the Global CX Operations team to translate strategy into predictable regional execution across three core pillars: KPIs, Standards, and Operating Cadences.
Enable Cross-Functional Handoffs: Actively drive Customer First execution by working with operations peers to improve critical intersections. Optimise the handoffs and alignment between Sales, Renewals, Support, Professional Services, and Customer Success.
Maintain Customer Lifecycle Visibility: Keep an uncompromised view of the broader customer lifecycle through every major phase: Purchase & Plan, Learn, Deploy & Adopt, Use & Grow, Renew & Expand, and Advocate.
Mitigate Risk via "Path to Green": Oversee the execution and accountability of regional "Get Well Plans", tracking Churn Dollars Saved against regional worst-case boundaries to proactively transition at-risk segments back to health.
Shift to Leading Metrics: Drive the regional shift from lagging performance indicators (Renewal & Expansion rates) to leading ones (Stakeholder Expansion, Outcome Attainment, Customer Health targets >80% Green, and Lead Pass generation).
Provide Operational Muscle for Scaling: Evaluate operational experiments (e.g. Key Account initiatives) to test new methodologies, optimise workflows, and scale the organisation efficiently.
Deliver Executive Read-outs: Prepare and lead comprehensive Monthly and Quarterly Business Reviews (MBR/QBR) for regional and global stakeholders, delivering a unified, metrics-driven narrative of EMEA performance.
Manage Documentation Lifecycle: Own the quality, freshness, and accuracy of the internal documentation repository, including playbooks, customer asset standards (SBRs, MBRs, QBRs), and operational frameworks.
Capacity and Coverage Planning: Drive and support the resource planning process to ensure effective and efficient coverage of top priority accounts aligning with aligned coverage strategies and priorities

Minimum Required Knowledge, Skills, and Abilities:

Demonstrated experience and success in GTM operations, customer success operations, or revenue operations, preferably within a SaaS and Enterprise business model.
Exceptional analytical and quantitative skills; good with numbers, highly logical in thinking, and capable of driving sound decision-making from complex data.
Deep understanding of the end-to-end customer journey, the enterprise software lifecycle, and business outcome attainment.
Strong proficiency in leveraging AI tools and applications to drive operational efficiency, process automation, and data analysis.
Outstanding collaboration and communication skills (both written and verbal), with a proven ability to partner with cross-functional teams, bridge gaps, and gain buy-in.
A strong growth mindset with an appetite for constant improvement, change management, and navigating high-growth, performance-focused environments.
Extreme attention to detail, specifically regarding data hygiene, governance, and operational rigour.
Deep experience with CRM and CS platforms (e.g. Salesforce.com, Gainsight) and data visualisation/reporting tools.
Proven track record of evaluating operational experiments and implementing successful learnings to optimise workflows.
True team player who is comfortable working with both global and local stakeholders to unify strategies.

#LI-Onsite

P25439_3488294

Below is the annual salary range for candidates located in Ireland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/irl.

The annual base salary range for this position for candidates located in Ireland is between:€80.000—€110.000 EUR

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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Refine Your Search

healthcare records manager jobs in damastown county dublin

Customer Success Operations Manager, EMEA

Support Worker - Emergency Services

Global Trial Manager, Late Phase Studies, Single-Sponsor Dedicated (home-based in Europe)

Senior Service Delivery Manager

Client Success Manager

SUSD Support Worker - Specific Purpose

Control Room Supervisor

Underwriting Assistant

Senior Faculty Officer - IOM

Service Delivery Manager - Dublin

Practice Manager - full time

Medical Staff Office Administrator (Consultants)

Business Development Representative – Dublin Based, Fully Remote

Business Development Representative

Office Manager

Protective Services Operations Manager

Community Engagement Project Worker

Regional Manager

Site Manager

Quality Engineer - Fuze Services - Fixed Term Contract

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