Find Hospitality management Jobs in Dublin County Dublin

Resident Experience Associate
CompassRock International —Dublin, County Dublin
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Sick pay
Quick apply
2d
Food & Beverage Manager
Moriarty Group —Leixlip, County Kildare
- Weekend availability
- English
- Hotel
- No degree
- Free parking
- Employee assistance program
Restaurant Manager
The Black Lion —Inchicore, County Dublin
- €45,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Cafe Manager
Brew Twenty One —Dublin, County Dublin
- €15.50–€16.50 an hour
- Full-time
- English
- Supervising experience
- Food service
- Store discount
- Employee discount
Quick apply
Assistant Front Office Manager
The Grafton Hotel —Dublin, County Dublin
- €37,000 a year
- Full-time
- Hospitality
- Hotel
- No degree
- Employee discount
Quick apply
2d
Catering Supervisor
Master Chefs —Dublin, County Dublin
- €15 an hour
- Full-time
- English
- Cash handling
- Leadership
Quick apply
Secretary/Executive Assistant
Mount Carmel Secondary School —DUBLIN 1, County Dublin
- €31,000–€45,000 a year
- Full-time
- Microsoft Office
- No degree
- Organisational skills
Quick apply
Community Associate
WeWork —Dublin, County Dublin
- Full-time
- Hospitality
- Bar
- Sales
Hospitality Efficiency Manager
Louis Fitzgerald Group —DUBLIN 20, County Dublin
- Up to €80,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
13d
Restaurant Manager( Full Time )
IL Corvo Restaurant Italian Cuisine —DUBLIN 9, County Dublin
- From €40,000 a year
- Full-time
- Customer service
- Restaurant management
- Team management
Quick apply
13d
Workplace Experience Ambassador Team Lead
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
3d
Bar Manager
The Odeon —Dublin, County Dublin
- Full-time
- Customer service
- Supervising experience
- Food service
Quick apply
12d
Corporate Receptionist - Dublin
Rapport —Dublin, County Dublin
- €42,000–€45,000 a year
- Full-time
- Hospitality
- No degree
- Leadership
- Employee assistance program
6d
Accommodation Supervisor
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance program
Quick apply
General Manager – Food & Beverage Portmarnock Resort & Jameson Golf Links
Portmarnock Resort & Jameson Links —Dublin, County Dublin
- €80–€95 a year
- Weekend availability
- Sales
- Hotel
- In-person
Quick apply
5h
Beverage Customer Training & Support Specialist
Marco Beverage Systems Ltd. —Dublin, County Dublin
- €1 a year
- Full-time
- No degree
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
9d
Door Security | Hospitality Venue
Amusement City Casino —Dublin, County Dublin
- €17 an hour
- Part-time
- Spanish
- English
- Assembly
Quick apply
6d
Workplace Experience Ambassador
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- Project management
Quick apply
Workplace Experience Ambassador
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- Project management
Assistant Restaurant Manager
Mr Fox Restaurant —DUBLIN 1, County Dublin
- From €34,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply

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Resident Experience Associate

CompassRock International
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Bike to work scheme
Sick pay

Qualifications

Microsoft Outlook
Customer service
Microsoft Office
Bachelor's degree
Business
Communication skills

Full job description

Role Summary:

We are seeking a motivated Resident Experience Associate to join our team at Glass Bottle, a premier Build-to-Rent (BTR) property located in Sandymount Strand, Dublin 4. This is an ideal opportunity for someone looking to progress their career in the growing BTR industry, working for a company that is expanding its footprint in Ireland.

The successful candidate, reporting to the Property Manager, will be integral to daily property operations, focusing on resident relations, leasing support and property management activities. This highly visible role will involve regular interaction with residents, prospective tenants, visitors and third-party maintenance contractors helping ensure high standards in resident engagement and satisfaction.

We’re seeking candidates with strong experience in customer engagement. This job would ideally suit candidates from hospitality roles like: Reservations Agent, Customer Service Agent, Sales Advisor, Front of House, Front Office / Reception Manager.

CompassRock has a dedicated and comprehensive training and certification program, and this role will have the potential to progress into more managerial role over time. Some of the training programs include The Property Institute’s Build to Rent course and Managing Safely Qualifications.

Company Overview:

CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe.

CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs.

As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development.

Key Responsibilities:

Customer Service & Resident Relations:

Policy and Standards Adherence: Uphold the company’s customer service standards to deliver high-quality service and resident satisfaction.
Issue Resolution: Address resident complaints, escalating issues to the Property Manager when necessary.
Resident Engagement Initiatives: Support the planning and execution of community-building activities that foster positive resident relations and engagement.
Resident Support: Provide residents with appropriate information throughout the tenancy lifespan, including providing renewal information, ensuring legal requirements are met and answering any questions that might occur during the tenancy lifespan.
Relationship Building: Cultivate strong relationships with residents, ensuring professional and prompt communication. Regularly engage with residents and prospective tenants to build strong rapport and trust.

Leasing Support: Assist the Leasing team with enquiries and viewings.

Enquiries: Greet and assist prospective tenants and to qualify and register enquiries and to book viewing appointments at our properties.
Viewings: Conduct informative and engaging viewings to prospective tenants being well-equipped to answer any questions regarding the property.
Administrative Support: Working with the leasing team to help maintain accurate and organised records of leases, applications, and tenant correspondence.

Operational Activities:

Property Support: Contribute to maintaining a safe and attractive property for residents. Facilities Management Support: Assist the Property Manager with managing projects, overseeing outsourced services for building maintenance, and ensuring timely, high-quality completion of tasks.
‘Stock’ Coordination: Collaborate with the property manager and procurement team to ensure adequate stock of goods and services for smooth property operations.
Inspections: Conduct / support inventories, move-in and move-out inspections, documenting property conditions.
Administrative Support: Assist the Property Manager with all other general administrative duties.

Targets and KPIs:

Work diligently to meet specified targets and Key Performance Indicators (KPIs) set by the management team.

Personal Qualities:

Attention to Detail: Demonstrated focus on quality and compliance in previous work or education (desired).
Proactive and Initiative-Driven: Able to foresee potential issues and address them before they escalate (desired).
Flexibility: Ability to adapt to changing circumstances, particularly in a fast-paced property environment (desired).
Positive, 'can-do' Attitude: Critical in managing teams and delivering top service to residents (essential).

Skills:

Communication Skills: Both written and verbal, for interacting with residents, staff, and external stakeholders (essential)
Problem-Solving: Strong abilities in addressing resident disputes (essential).
Customer Service: Demonstrated experience in delivering exceptional customer service (essential).
Computer Literacy: While training on our property management systems will be provided, we require that the applicant be proficient with Microsoft Office and Outlook and have an aptitude for learning new software (essential).

Qualifications (desired):

Bachelor’s degree in business administration, or a related field (desired)
Professional certifications (desired) such as:
The Property Institute (TPI)or IRPM Membership.

Remuneration / Bonuses /Benefits

Base salary: €35,000
Bonus: Discretionary Bonus Scheme
Benefits: Private health insurance; Pension Scheme; Cycle to Work Scheme; Company Sick Pay.
5-day working week (40 hours) including weekends (Saturday and Sunday).
This role includes daytime shift work (between 07:00 – 23:00)

Location:

This is a client facing role and must be based on site at the rostered location (primarily at Glass Bottle, Sandymount Strand, Dublin, but may be required to work at other locations as required by the business).

Equal Opportunities Statement:

We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.

Company Overview

CompassRock provides asset and property management services to the rental housing sectors. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across the UK and Ireland. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, we value the dynamic, forward-thinking individuals it employs.

Quick apply

Refine Your Search

hospitality management jobs in dublin county dublin

Resident Experience Associate

Food & Beverage Manager

Restaurant Manager

Cafe Manager

Assistant Front Office Manager

Catering Supervisor

Secretary/Executive Assistant

Community Associate

Hospitality Efficiency Manager

Restaurant Manager( Full Time )

Workplace Experience Ambassador Team Lead

Bar Manager

Corporate Receptionist - Dublin

Accommodation Supervisor

General Manager – Food & Beverage Portmarnock Resort & Jameson Golf Links

Beverage Customer Training & Support Specialist

Door Security | Hospitality Venue

Workplace Experience Ambassador

Workplace Experience Ambassador

Assistant Restaurant Manager

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