Find Dynamics 365 Jobs in Dublin County Dublin

IT Application Support, Senior Analyst (Microsoft Dynamics)
Eirgrid —Dublin, County Dublin
- Computer Science
- No degree
- Business
Quick apply
Microsoft Teams Rooms / Endpoint / Modern Workplace Support Engineer
EUC TECHS —Dublin, County Dublin
- €55,000–€65,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Operations Specialist
Emergn —Dublin, County Dublin
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Windows
- Annual leave
- Life insurance
Quick apply
8d
Senior Power Platform / Dynamics 365 Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- JavaScript
Quick apply
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
Technical Services Lead
ALONE —Dublin, County Dublin
- Hybrid work
- Computer Science
- IT
- Employee assistance program
- Sick pay
Quick apply
Product Manager
Gowan Auto —Citywest, County Dublin
- €60,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- IT
- Employee assistance program
- Employee discount
Quick apply
13d
Service Desk Lead
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- Customer service
Quick apply
8d
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Master's degree
- Analysis skills
Business Process & Improvement Analyst – Billing & Collections
Yuno Energy —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- SQL
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
D365 BC Support Consultant
Storm Technology Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Accounting
- Business
Quick apply
7d
Student Advisor
ILSC Education Group —Dublin, County Dublin
- €33,500 a year
- Full-time
- Remote
- Spanish
- Customer service
- English
Quick apply
11d
Deal Specialist
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Azure
- Sales
- Analysis skills
3d
ICT Digital Delivery Manager Higher Executive Officer
The Courts Service of Ireland —Dublin, County Dublin
- Azure
- DevOps
- Data analysis skills
CRM & Customer Insights
Elwood Roberts —Dublin, County Dublin
- €31,000–€47,000 a month
- Weekend availability
- Hybrid work
- Annual leave
Quick apply
Senior Systems Analyst
Sensori —Dublin, County Dublin
- €75,000–€80,000 a year
- Full-time
Quick apply
Internal Auditor
Savills Ireland —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Payroll Specialist (UK & Ireland)
Select Tech Group —Lucan, County Dublin
- €55,000–€60,000 a year
- Full-time
- Microsoft Excel
Quick apply
Group Operations Administrator
Bidx1 —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sales Operations Executive
Gowan Auto —Citywest, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
Quick apply
8h

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IT Application Support, Senior Analyst (Microsoft Dynamics)

Eirgrid -
Dublin, County Dublin

Quick apply

Job details

Permanent

Qualifications

Computer Science
Microsoft Dynamics 365
Business
Communication skills
Information Technology

Full job description

We are at the heart of Ireland’s energy transition - connecting, operating and transforming the electricity grid to support a low carbon, renewable future.

We are building talented teams that tackle real world challenges every day and help us to achieve our goal to prepare the grid to carry up to 80% of Ireland’s electricity from renewable sources.

We are proud to be a certified Great Place to Work, recognised for our culture built on trust, collaboration and inclusion. At EirGrid you will find supportive teams, opportunities to grow and meaningful work. We also offer secure employment with a range of flexible and family friendly working policies to support your life and wellbeing. If you want to know more about what EirGrid has to offer you, visit Life at EirGrid.

If you are ready to make an impact and grow your career in a purpose-led organisation, your journey starts here.

The Opportunity

As the IT Application Support Senior Analyst, you will provide high-quality Level 2/Level 3 application support for Microsoft Dynamics 365 Finance & Operations (D365 F&O) within EirGrid’s Finance application landscape. You will focus on incident resolution, problem management, service improvement and release support to ensure stable, secure and compliant Finance operations. The IT Application Support Senior Analyst will work closely with Finance stakeholders and will collaborate with EirGrid’s 3rd-party support partner for complex incidents and product/vendor escalations.

Key Responsibilities

Act as a primary L2/L3 support contact for D365 F&O Finance modules (e.g., General Ledger, Accounts Payable/Receivable, Cash & Bank, Fixed Assets, Budgeting, Procurement & Sourcing, Expense).
Manage and progress incidents in line with ITIL-based processes and agreed SLAs: triage, categorise, prioritise and resolve.
Perform RCA for recurring/critical issues; document findings and implement sustainable corrective actions.
Support the change and release lifecycle for D365 F&O: impact assessment, regression testing, smoke testing, deployment readiness and hypercare.
Monitor and support integrations between D365 F&O and surrounding services (e.g., interfaces, data exports/imports, reporting/BI, identity).
Support role-based security administration processes (access requests, role assignment, segregation of duties considerations) in line with governance.
Build strong relationships with Finance users and process owners; translate issues into actionable technical/functional work items.

About You

4+ years of demonstrable experience providing application support for Microsoft Dynamics 365 Finance & Operations (D365 F&O), including hands-on incident investigation and resolution in Production environments.
Experience supporting Finance processes and controls (record-to-report, procure-to-pay, order-to-cash).
Proven track record working within ITIL-based service management (Incident, Problem, Change, Release) and using ticketing tools to manage SLAs and stakeholder communications.
Experience troubleshooting D365 F&O across functional configuration, security roles, batch processing, data entities/DMF, and integrations.
Ability to capture and interpret technical evidence (error logs, trace outputs, monitoring alerts) and produce high-quality escalations to 3rd parties and vendors.
Strong written and verbal communication skills; confident, engaging Finance stakeholders and explaining technical issues in business terms.
Third-level qualification in IT, Computer Science, Information Systems, Engineering, Business/Finance, or equivalent experience.

Closing date for applications
26/08/2026

Please note we receive a high volume of applications, and as every application is carefully reviewed our response time may vary. If you agree to be considered for other roles this may result in a delayed response as we establish the best fit for your experience. We appreciate your patience.

We value potential as much as experience. If you believe you can succeed in this role, we encourage you to apply, even if you don’t meet every requirement.

We're dedicated to diversity and inclusion at EirGrid. We recognise the strength that comes from having a diverse workforce and the importance of a supportive culture for all our people to achieve their potential. Our diversity and inclusion networks have been designed to create an inclusive culture that enables our people to feel a sense of belonging at work.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

Quick apply

Refine Your Search

dynamics 365 jobs in dublin county dublin

IT Application Support, Senior Analyst (Microsoft Dynamics)

Microsoft Teams Rooms / Endpoint / Modern Workplace Support Engineer

IT Operations Specialist

Senior Power Platform / Dynamics 365 Consultant

CRM Functional Lead — Microsoft Dynamics

Technical Services Lead

Product Manager

Service Desk Lead

Dynamics 365 Business Central Lead Consultant

Business Process & Improvement Analyst – Billing & Collections

D365 BC Support Consultant

Student Advisor

Deal Specialist

ICT Digital Delivery Manager Higher Executive Officer

CRM & Customer Insights

Senior Systems Analyst

Internal Auditor

Payroll Specialist (UK & Ireland)

Group Operations Administrator

Sales Operations Executive

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