Gowan Auto, importers and distributors of multiple motor brands in Ireland, are seeking to recruit a Sales Operations Executive to support the exciting launch and continued growth of the Leapmotor brand in Ireland.
As one of the newest electric vehicle brands in the Irish market, Leapmotor combines innovative technology, exceptional value, and strong global backing from Stellantis, alongside the local expertise and support of Gowan Auto. This is a unique opportunity to join a high-performing, ambitious team at an exciting stage of the brand’s development, helping to shape its success in a rapidly evolving and competitive market.
The successful candidate will play a key role in supporting sales operations, dealer network activities, and commercial initiatives, contributing to the growth of a dynamic brand that is redefining electric mobility for Irish consumers.
Key Responsibilities:
- Support vehicle allocation and distribution activities across the Leapmotor dealer network, ensuring efficient and timely processing.
- Act as a key point of contact for Leapmotor International, internal stakeholders, dealers, and external customers, delivering a consistently high standard of customer service.
- Maintain and update internal databases, systems, and records accurately and efficiently.
- Support the declaration and registration of vehicles with Revenue in accordance with regulatory requirements.
- Create and maintain accurate vehicle and customer records, ensuring the integrity of customer data and vehicle history information.
- Assist in the planning, organisation, and execution of events, meetings, and dealer engagements.
- Respond promptly and professionally to dealer and internal enquiries, ensuring issues are resolved effectively.
- Prepare and distribute reports, agendas, meeting minutes, presentations, and spreadsheets to a high standard, adhering to corporate branding and deadlines.
- Collaborate with the Product Manager and Sales Development Manager to monitor and coordinate the completion of mandatory dealer training in line with commercial policy.
- Support the Brand Manager, Business Development Manager, and Area Sales Manager to ensure all KPIs are achieved.
- Provide administrative support for fleet operations and associated activities, including internal fleet management and allocation.
- Work with Leapmotor international and Finance to process importer and dealer credit claims accurately and within agreed timelines.
- Provide day-to-day administrative and operational support to the Leapmotor Ireland team to help achieve business objectives.
- Assist with sales administration support and ongoing projects as required by the Brand Manager.
- Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, reporting, and customer service standards.
- Act as an anchor point for Leapmotor Ireland to build success with its ambitious growth strategy.
Key Attributes:
- Bachelor's degree in Business, Automotive Management, or a related discipline, or equivalent professional experience.
- Experience within the automotive industry, particularly in sales or retail network environments, is highly desirable.
- Working knowledge of commercial databases, CRM platforms, or Dealer Management Systems (DMS) would be advantageous.
- Demonstrated customer-centric mindset with a strong understanding of retail operations and dealer network management.
- Excellent organisational, communication, and interpersonal skills, with the ability to build effective relationships across multiple stakeholders.
- Strong attention to detail and a commitment to delivering high-quality work.
- Advanced proficiency in Microsoft 365 applications, particularly Excel, PowerPoint and Word.
- Experience in planning and coordinating events would be considered a distinct advantage.
- Full, clean driving licence and willingness to travel as required
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- Employee discount
- On-site gym
- On-site parking
- Sick pay
Work Location: In person
