The importance of your role. This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our…

Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social…

About the Role Customer Service is really important to us, so the role of a ‘Member Experience Assistant’ is to keep our members feeling great! In this role…

Problem solving – This is vital for this position, whether it is collecting a payment, agreeing a payment plan, solving a technical problem or listening to a…

Understand our customer needs & act with the customer in mindBe an advocate and ensure satisfaction of the high volume customer groupAchieve Quality,…

You will benefit from 3 weeks classroom training and ongoing coaching and support once you have left training to ensure that you have the skills and knowledge…

Working with other colleagues on the team to help resolve customer issues. To identify, resolve, log and follow up all client queries at all levels of support.

Minimum 6 months customer service experience. Taking notes during calls and updating the database to ensure all relevant information is captured.

A can-do attitude and excellent customer service skills. The willingness to go the extra mile for our customers. Ensuring all waste is managed correctly.

Willingness to work a flexible shift pattern as described above. Passionate about delivering consistently brilliant customer service and takes pride in…

Minimum essential requirement of successful leaving certificate (including Maths & English) or equivalent, and at least 6 months experience in a customer…

This includes competitive basic salaries, enhanced holidays that increase with service, eligibility to join one of our car schemes, critical illness cover after…

In return you will receive a competitive salary and a generous store discount to enjoy the latest trends from any of our brands, company pensions scheme,…

You’re an experienced problem-solver with a great record of delivering practical solutions. You understand our customers’ needs and always act with them in mind…

Previous retail, customer service and sales experience. Having a great time - fabulous social events. Liaising with customers in store or via the phone on Omni…

Offer service status updates to customers as instructed by either the Duty Manager or the Supervisor. You will be required to deliver high standards of customer…

Minimum 6 months customer service experience. Provides customer focus through customer service expertise to other groups to assist in the resolution of queries…

Listens to our customers and use knowledge of both the IKEA product range and how retailing works in order to offer informed solutions and resolve customer…

 Make sure that there is a backup for each Customer & train the backup on the way to manage the Customers’ account; ensure that during holidays the position is…

Proving your first class customer service. Ensuring customer orders and queries are processed promptly, reliable and with a first contact resolution mentality,…