Find Reservations manager Jobs in Kill, Ke

Reservations Manager
The K Club —Kildare, County Kildare
- Full-time
- Hotel
- No degree
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
Reservations and Business Development Manager
CAFE PRESSE —Dublin, County Dublin
- €40,000–€50,000 a year
- Weekend availability
- Sales
- In-person
- Restaurant experience
- Work from home
- Employee discount
Quick apply
5d
Cluster Reservations Manager - The Johnstown Estate & Trim Castle Hote...
The Johnstown Estate —Enfield, County Meath
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
1d
Reception Supervisor
Killashee Hotel —Naas, County Kildare
- Full-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee assistance program
Quick apply
Assistant Front Office Manager
The Grafton Hotel —Dublin, County Dublin
- €37,000 a year
- Full-time
- Hospitality
- Hotel
- No degree
- Employee discount
Quick apply
11d
Reservations Agent
Dalata —Dublin, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
Assistant Property Manager - PBSA (Stoneybatter Place)
Mezzino (Ireland) Ltd - Brickworks —Dublin, County Dublin
- €29,000–€32,000 a year
- Weekend availability
- No degree
- Hotel experience
Quick apply
Cluster Reservations Executive
The Grafton Hotel —Dublin, County Dublin
- €31,200 a year
- Full-time
- Communication skills
- Hotel experience
Quick apply
11d
Group Operations Manager
Gourmet Food Parlour —Dublin, County Dublin
- Full-time
- Hospitality
- Restaurant management
- Budgeting
- Annual leave
Quick apply
12d
Resident Experience Associate
CompassRock International —Dublin, County Dublin
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Sick pay
Quick apply
11d
Front Office Assistant Manager
The Johnstown Estate —Enfield, County Meath
- Weekend availability
- Customer service
- Hotel
- Leadership
Quick apply
8d
Corporate & MICE Sales Manager
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Sales
- Hotel
- Gym membership
- Referral programme
Quick apply
Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Annual leave
- Gym membership
Quick apply
Outdoor Pursuits Manager
The K Club —Straffan, County Kildare
- Full-time
- No degree
- In-person
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
12d
Reservations Executive/Host for Fine Dining Restaurant
Fitzwilliam Hotel —DUBLIN 2, County Dublin
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
Sales Manager
Brewdog —Dublin, County Dublin
- Hospitality
- Sales
- Annual leave
- Sick pay
Quick apply
Software Development Manager, Network Capacity Services
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Java
- AWS
10d
Assistant Manager- The Morrison Room
Fairmont Carton House —Maynooth, County Kildare
- Weekend availability
- Hospitality
- Management
- English
- Free parking
- Annual leave
Quick apply
Sales and Customer Care Agent
City Wonders Ltd —Dublin, County Dublin
- €29,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Quick apply
3d
Sales and Customer Care Agent
City Wonders Limited —Dublin, County Dublin
- €11,800 a year
- Part-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
3d

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Reservations Manager

The K Club -
Kildare, County Kildare

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance program
Referral programme

Qualifications

Communication skills

Full job description

At The K Club, we are currently seeking an Reservations Manager to join our fantastic Reservations Team.

A UNIQUE RESORT

The K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.

We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.

The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged and appreciated.

If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.

Here's how you'll bring the K Club's trailblazing vision to life:

To coordinate reservations for the hotel including answering phones and emails
To manage the Reservations mail box - forwarding emails where required, flagging and ticking emails as per training, prioritising in order of importance, ensuring emails are responded to within the 48 hour window.
To compile a comprehensive events/demand calendar and update into IDeaS and Opera.
To assist in devising and implementing a pricing strategy that takes into account potential occupancy in the hotel according to seasonal period and other relative factors.
To review rate shopping reports on a weekly basis to ensure the hotel is competitively positioned to win business.
To complete the daily pick up report
To complete the weekly Booking Momentum/Pace Report for the hotel
To assist in managing & controlling our various systems - PMS, IDeaS, Netaffinity, SiteMinder and SynXis to ensure optimum set up.
To participate in and contribute to the hotel's regular Revenue Meeting and ensure all relevant reports are timely and accurate in the absence of the Director of Revenue
To encourage the development of relationships with new and existing clients (including third parties), working in conjunction with the key account manager to drive increased business from each online channel for the hotel
To produce and publish a monthly analysis/report summarizing the month end reservations activity by channel and by segment.
To develop and mentor the Reservations Agents for future advancement.
To be flexible and have the ability to work on own initiative and take a genuine interest in business development.
To forecast weekly for the period 0-3 months in absence of the Director of Revenue
To ensure that all reservations are entered correctly versus market segmentation and that all such reports are accurate.
To assist in devising packages and upload same on-line to our website and on to 3rd party sites as required.
To upload rates and packages onto Opera, SiteMinder, and SynXis Channels as required.
To manage room blocks and implement washdown and rooming list process as required
To manage the reservations check process for all future reservations,
To communicate customer feedback (regarding reservations matters), bringing all specific feedback to the attention of the Hotel Manager/Chief Executive.
To respond to management requests in a timely manner.
Ensure all Tour Operator bookings are chased for pre-payment 30 days prior to arrival
To ensure weekly arrivals are completed
To complete weekly VIP report and distribute accordingly
To process travel agent commissions on a weekly basis
To train new employees and retrain existing employees on all systems and procedures.
To work with the Director of Revenue to ensure SOPs are in place, reviewed, and signed off
To monitor and ensure standards are achieved and adhered to regarding service, uniforms and behaviour of staff
To roster staff and ensure the time and attendance system is updated and maintained.
To communicate any concerns regarding staff to the Hotel Manager.
To provide feedback to management on guest complaints and compliments.
To report all maintenance issues and log in the maintenance system
To train and develop new and existing staff.
To complete probation reviews and appraisals in a timely fashion
To coach and counsel staff where and when appropriate.
To establish and maintain good working relations with all employees within the department.
Oversea the Group Reservations and make sure that rooming lists are being inputted properly and upselling occurs
To cover the Director of Revenue in her absence

How we see you:

Previous experience in a similar role is essential
Knowledge of current systems (Opera & Concept) would be desirable
Will possess excellent communication and customer relation skills
Will have the ability to learn quickly and work in a fast paced environment

What's on offer:

The K Club is certified as a Great Place to Work
A monthly service charge payment
Ongoing investment in your personal development with access to internal and external training programmes
Great opportunities to progress your career
Monthly recognition programme
Refer a Friend Scheme
Employee Assistance Programme
Social events
Uniform
Meals while on duty
Discounts on stays at the resort and on food & beverage for you and your family and friends.
Discount on use of our golf courses
Life Assurance

Data Retention

Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.

Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

The Human Resources Team

The K Club

Quick apply

Refine Your Search

reservations manager jobs in kill, ke

Reservations Manager

Reservations and Business Development Manager

Cluster Reservations Manager - The Johnstown Estate & Trim Castle Hote...

Reception Supervisor

Assistant Front Office Manager

Reservations Agent

Assistant Property Manager - PBSA (Stoneybatter Place)

Cluster Reservations Executive

Group Operations Manager

Resident Experience Associate

Front Office Assistant Manager

Corporate & MICE Sales Manager

Front Office Manager

Outdoor Pursuits Manager

Reservations Executive/Host for Fine Dining Restaurant

Sales Manager

Software Development Manager, Network Capacity Services

Assistant Manager- The Morrison Room

Sales and Customer Care Agent

Sales and Customer Care Agent

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