Find Customer service analyst Jobs in Ireland

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking
Microsoft —Dublin, County Dublin
- €46,100–€69,100 a year
- Full-time
- Spanish
- Azure
- Computer Science
Data Analyst
Synapse Data —Remote
- €28,300.00–€66,803.79 a year
- Part-time
- Remote
- Microsoft Excel
- Azure
- Computer Science
- Work from home
- Sick pay
Quick apply
8d
Business Analyst
Homecare Medical Supplies —County Mayo
- Full-time
- Computer Science
- ERP systems
- SQL
- Work from home
- Employee assistance program
Quick apply
Data Analyst (Finance)
Revolut —Remote
- Full-time
- Remote
- Java
- SQL
- C++
Business Analyst
Aspen Grove Solutions —Tralee, County Kerry
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
Quick apply
Operations - Payments Processing
Deutsche Bank —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Service Desk Analyst
BoyleSports —Dundalk, County Louth
- On call
- Oracle
- Windows
- Microsoft Office
Quick apply
Business Analyst
Version 1 —Dublin, County Dublin
- €50,000–€65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AWS
- Employee assistance program
- Employee discount
Quick apply
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Techno Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Oracle
- Computer Science
- SQL
Business Analyst
BrookLodge & Macreddin Village —Macreddin, County Wicklow
- Full-time
- Azure
- Hotel
- AWS
- Annual leave
Quick apply
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Business Analyst
Information Services Corporation —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Agile
QC Analyst
SGS —Wicklow, County Wicklow
- €43,000–€48,000 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
Quick apply
Banking Processes and Procedure Junior Business Analyst
BTO spa —County Louth
- English
- Finance
- Project management
Service Desk Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Windows
- Business

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Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€46,100–€69,100 a year

Qualifications

French
Spanish
Azure
Computer Science
English
Bachelor's degree
AI
Business
Communication skills
German

Full job description

Overview

Business Analyst (Consultant) — Technology Consulting

Start Date: September/October 2026

Location: Dublin (Ireland)

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Business Analyst (Consultant), you will help our customers realise value from Microsoft working with the innovative AI Business Solutions or the Adoption, Change and Service Management teams across EMEA. In collaboration with experienced colleagues, you will work side-by-side with customers across industries, understanding and qualifying their needs, discovering and framing AI opportunities and behaviours, transforming their business processes, designing Copilot and agentic solutions, and translating technical complexity into business outcomes.

You will contribute to presales and delivery, applying structured thinking and Responsible AI guardrails to turn ambition into measurable outcomes, and build the relationships and adoption programmes that make solutions stick.

This opportunity will allow you to accelerate your career growth, develop deep business and industry acumen, and build fluency in the AI technologies reshaping the enterprise

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Participate in meetings with customers and partners to understand business needs and industry-specific scenarios, applying structured thinking to define requirements and constraints to drive business value.

Map and analyse customer business processes, identifying friction and value leakage, and designing target-state processes. You will treat process and technology as one design problem, not two.

Participate in design led thinking workshops and brainstorming to identify new solutions, patterns and ways of working.

Understand the change impact on the people affected by the new processes and technology, and actively help shape and enable the change strategy for a successful adoption of the transformation partnering with customer leaders to design.

Implement innovative AI solutions whilst applying a security-first mindset throughout.

Work fluently alongside AI and agents — using AI-generated signal to inform your work, helping to co-build solution components, and applying human judgement to interpret the signal and know its limits.

Develop knowledge of intellectual property (IP), leverage it to complete tasks, and contribute to its development with guidance; flag gaps and content that needs refreshing.

Seek to understand relationships with customers, partners and stakeholders, and contribute to the drivers of satisfaction and dissatisfaction.

Identify opportunities to expand or accelerate the adoption of cloud and Microsoft technologies.

Build your readiness — learn new technologies and services, deepen your understanding of security considerations, and obtain relevant accreditations and certifications as advised by the domain leadership team.

What we look for

For this early-career role we recruit primarily for disposition — the capabilities that are hardest to train:

Excellent listening — hearing the need behind the stated ask.

Great communication and storytelling skills – ability to land your points with clarity, and adapt to different audiences.

Executive presence early - Comfortable being the youngest voice in a room of senior leaders.

AI-native - You don't just consume AI news; you build and experiment with it.

A healthy AI posture — neither evangelist nor refuser; uses the signal and questions it appropriately, and instinctively protects the person on the other side of the data.

Comfort with ambiguity and a willingness to learn continuously.

A genuine instinct for building trust and strong relationships.

Sense of autonomy and velocity. You operate with urgency and close loops without being chased.

Curiosity and a growth mindset, with enough technical confidence to co-build and keep learning.

Qualifications

Required / minimum qualifications:

Bachelor’s Degree in Computer Science, Engineering, Finance, Business or related field, AND/OR equivalent experience.
Must be legally authorised to work in the location where this role is based - Ireland (Legally authorised = you hold citizenship or have been granted a valid visa or work permit.)
Fluency in English (spoken and written)
Must have fluency in German, French OR Spanish (spoken and written)

Preferred qualifications:

6+ months work experience in a relevant area of business.
Technical certification(s) based on domain / service line (e.g., Azure, Security, Dynamics).
Delivery management certification (e.g., Scrum, Agile, Change Management, Project Management).
Demonstrated fluency in working with AI tools — using the signal and knowing its limits.

#EiP #Industrysolutions #Aspire

Technology Consulting IC2 - The typical base pay range for this role across Ireland is € 46,100.00 - € 69,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

customer service analyst jobs in ireland

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Data Analyst

Business Analyst

Data Analyst (Finance)

Business Analyst

Operations - Payments Processing

Service Desk Analyst

Business Analyst

Digital Business Analyst

Business & Test Analyst

Operations Analyst

Customer Technical Support

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Techno Functional Business Analyst

Business Analyst

VP, BPO (Business Process Outsourcing) - French & English Speaking

Business Analyst

QC Analyst

Banking Processes and Procedure Junior Business Analyst

Service Desk Analyst

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