Find Microsoft 365 administrator Jobs in Dublin County Dublin

Deskside Support Engineer
The AA Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Work from home
- Employee assistance program
Quick apply
2d
SharePoint Online Administrator (Microsoft 365) - contract
TEKenable —Dublin, County Dublin
- Hybrid work
- Computer Science
- SharePoint
Quick apply
3d
Service Administrator
Brennan & Co —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Contracts Administrator
AIRCASTLE ADVISOR —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
Service Administrator / Receptionist
CarTow.ie —Finglas, County Dublin
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Azure Administrator
Version 1 —Dublin, County Dublin
- Up to €1 a month
- Full-time
- Azure
- Oracle
- Windows
- Employee assistance program
- Employee discount
Quick apply
Group Operations Administrator
Bidx1 —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Digital Workspace Senior Consultant
PFH Technology Group —Dublin, County Dublin
- Hybrid work
- Microsoft Access
- Azure
- Windows
Quick apply
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
ServiceNow Platform Architect
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- DevOps
- Gym membership
Business Consultant
SoftCo —Dublin, County Dublin
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Finance
Quick apply

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Deskside Support Engineer

The AA Ireland -
Dublin, County Dublin

Quick apply

Job details

Full-time
2 days ago

Benefits

Bike to work scheme
Company pension
Work from home
Company events
Employee assistance program
Employee discount
Gym membership

Qualifications

Computer Science
Customer service
Windows
Bachelor's degree
IT support
Organisational skills
Business
Communication skills
Active Directory
Information Technology

Full job description

Role Introduction:

The AA is seeking a Deskside Support Engineer to join our IT team and help deliver a high-quality support service across the business.

This role is responsible for providing Level 1 (L1) technical support to end users, resolving hardware and software issues, supporting Microsoft technologies, and ensuring an excellent customer experience.

This role will be based at our Dublin Head Office and will be eligible for the AA's Hybrid Working Policy.

Key Responsibilities:

As the AA business continues to evolve, so too will the responsibilities of this role evolve and change over time. The primary responsibilities and focus areas for this role will include the following:

Provide Level 1 IT support for Windows, Microsoft 365, and business applications.
Troubleshoot and resolve hardware, software, and device-related issues.
Support user account administration, including password resets and access requests.
Deploy, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Perform routine system maintenance, updates, and device health checks.
Maintain accurate records of incidents, requests, and IT assets.
Adhere to IT security policies and best practices.
Collaborate with internal IT teams and external vendors to resolve issues.
If needed, participate in the IT on-call rota and scheduled Saturday support.

The Candidate should have the following:

Minimum qualifications, experience & skills

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 2 year's experience in a Deskside Support, IT Support, Service Desk, or similar role.
Strong knowledge of Windows operating systems and Microsoft 365.
Microsoft certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified, or equivalent) are desirable.
Experience supporting Active Directory and end-user devices.
Good understanding of networking fundamentals and troubleshooting.
Excellent problem-solving and communication skills.
A strong customer service focus and commitment to delivering a positive user experience.
The ability to prioritise workload and work effectively in a fast-paced environment.

Additional Required Key Skills & Attributes:

A proactive, adaptable individual who thrives in a fast-paced and evolving environment.
A self-starter who can work independently while collaborating effectively with colleagues across the business.
A positive, customer-focused approach with strong problem-solving skills and a can-do attitude.
Excellent organisational skills with the ability to prioritise workload and manage competing demands.
A reliable and committed team player with a strong work ethic and the ability to deliver to deadlines.
Strong communication and interpersonal skills, with the ability to build positive relationships at all levels.
Resilient, enthusiastic, and eager to learn, with a genuine interest in developing a career in IT.

Job Type: Full-time

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
Employee discount
Gym membership
Work from home

Experience:

Deskside Support: 2 years (required)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

microsoft 365 administrator jobs in dublin county dublin

Deskside Support Engineer

SharePoint Online Administrator (Microsoft 365) - contract

Service Administrator

Service Desk Engineer

Contracts Administrator

CRM Functional Lead — Microsoft Dynamics

Service Administrator / Receptionist

Senior Azure Administrator

Group Operations Administrator

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Digital Workspace Senior Consultant

Senior ICT Cloud & Security Engineer

ServiceNow Platform Architect

Business Consultant

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