Find It administrator Jobs in Dublin County Dublin

Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
Procurement Administrator Grade V
National Rehabilitation University Hospital —Dublin, County Dublin
- €52,757–€63,110 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
13h
Temp - PMO Administrator
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €210–€440 a day
- Hybrid work
- Human resources
- Organisational skills
- Agile
- Annual leave
Director Administrator
Primark —DUBLIN 1, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Customer Service Administrator
EVERGREEN MARINE UK LTD —Dublin, County Dublin
- €36,000–€40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Employee assistance program
- Life insurance
Quick apply
7d
IP Administrator (12 Month Fixed Term Contract)
FRKelly —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Quick apply
1d
Technical - Helpdesk Administrator
BidvestNoonan —Swords, County Dublin
- €30,000 a year
- Full-time
- No degree
- Communication skills
Quick apply
Transfer Agency - Registration Services, Associate 2
State Street —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Administrator / Operations Executuve
Rotunda Foundation —DUBLIN 1, County Dublin
- €15,000–€25,000 a year
- Part-time
- Microsoft Office
- No degree
- Organisational skills
- Wellness program
- Flexitime
Quick apply
Operations Support Administrator
BidvestNoonan —Swords, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Administrator - Healthcare
TCP Homecare —Dublin, County Dublin
- Full-time
- No degree
- Medical terminology
- Communication skills
- Annual leave
- Employee discount
Quick apply
Advocacy Administrator
EPIC Empowering People In Care —Dublin, County Dublin
- €40,800–€51,349 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Operations Administator
APCOA Ireland —DUBLIN 12, County Dublin
- €14.50 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
4d
Security and Compliance Administrator
Sky Handling Partner —Dublin, County Dublin
- €30,000 a year
- Full-time
- Leaving certificate
- Analysis skills
- Bachelor's degree
Quick apply
Operations Administrator
The Maples Group (Financial Services) —DUBLIN 2, County Dublin
- Microsoft Word
- Customer service
- Organisational skills
Client Administrator
TMF Group —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Office Administrator - Tallaght Office
Connected Health —Dublin, County Dublin
- €30,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
Finance Administrator (12 month fixed term contract)
LGT Capital Partners —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Banking
6d

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Service Desk Engineer

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Qualifications

Telephony
Azure
Operating systems
Windows
DHCP
IT support
Scripting
DNS
SharePoint
ServiceNow
TCP/IP
PowerShell
Active Directory
Intune
VPN

Full job description

Position Overview

The Service Desk Engineer is responsible for delivering high-quality 1st and 2nd line technical support to Medica Ireland, ensuring excellent customer service and timely resolution of incidents and service requests.

The role supports and maintains end-user technology, Microsoft 365 services, Microsoft Entra ID, endpoint devices, IT asset management processes, and user lifecycle management activities. The successful candidate will act as a key point of contact for employees, radiologists, radiographers, clients, and third-party suppliers, ensuring IT services are delivered in line with agreed SLAs and industry best practice.

Key Responsibilities

Service Desk and Technical Support

Provide prompt, professional, and customer-focused support for incidents, requests, and queries.

Own tickets from initial logging through to closure, ensuring regular communication and updates to users.

Diagnose and resolve hardware, software, networking, Microsoft 365, printing, telephony, and application issues.

Escalate incidents appropriately while retaining ownership until resolution.

Meet agreed Service Level Agreements and Key Performance Indicators.

Identify recurring issues and contribute to repeat problem analysis, root cause analysis, and permanent resolution activities.

Create and maintain knowledge articles, user support guides, and technical documentation.

Microsoft 365 and Identity Management

Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and related services.

Manage Microsoft Entra ID user accounts, groups, licences, roles, and access permissions.

Support Multi-Factor Authentication, Conditional Access, Self-Service Password Reset, and identity-related services.

Assist with Microsoft Intune and endpoint management activities where required.

Support user access reviews and security governance activities.

User Lifecycle Management

Manage Joiner, Mover and Leaver processes in accordance with documented procedures.

Provision, modify, and decommission user accounts across business systems.

Ensure appropriate access rights are assigned, changed, and removed in a timely manner.

Maintain audit records relating to user access, onboarding, role changes, and leavers.

Work closely with HR, line managers, and system owners to ensure accurate and compliant user onboarding and offboarding.

Asset Management

Maintain accurate IT asset records within the Asset Management platform.

Manage the lifecycle of IT assets from procurement through deployment, support, return, and disposal.

Track equipment allocations, returns, replacements, and disposals.

Participate in regular asset audits and reconciliation activities.

Ensure hardware and software inventories remain accurate and compliant.

Support procurement activities and liaise with third-party suppliers where required.

Infrastructure and Application Support

Support desktop, laptop, mobile device, peripheral and workstation deployments.

Deploy and maintain operating systems, software packages, standard builds, and security updates.

Assist in maintaining servers, storage, networking, cloud services, and backup verification activities where required.

Support system monitoring, routine maintenance, and operational checks.

Assist with technical troubleshooting relating to RIS, PACS and other clinical or operational applications.
Participate in system upgrades, migrations, technical projects, and service transition activities

Security, Compliance and Governance

Follow established IT security policies, procedures, standards, and audit requirements.

Assist with patch management, vulnerability remediation, and endpoint security activities.

Support user access reviews, security monitoring, and compliance evidence gathering.

Identify potential security risks and escalate appropriately.

Maintain compliance with data protection, confidentiality, information security and healthcare governance requirements.

Documentation and Continuous Improvement

Maintain accurate technical documentation, procedures, records, and support guides.

Contribute to process improvements, service improvements, and operational efficiencies.

Identify opportunities for automation, standardisation, and self-service capabilities.

Participate in regular team meetings, service reviews, and improvement initiatives.

Support the development and maintenance of IT Service Management processes aligned to ITIL best practice.

Essential

Minimum 2 years' experience in a Service Desk, IT Support, or End User Computing role.

Experience supporting Microsoft 365 environments.

Experience administering Microsoft Entra ID, previously Azure Active Directory.

Experience managing Joiner, Mover and Leaver processes.

Experience maintaining IT asset registers and supporting asset audits.

Experience working with IT Service Management platforms such as Freshservice, ServiceNow or ManageEngine.

Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
Knowledge of Windows 10/11 operating systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies

Desirable

Experience with Microsoft Intune and Endpoint Manager.

Experience supporting Microsoft Teams Voice and collaboration technologies.

Knowledge of Active Directory and Group Policy.

Familiarity with PowerShell scripting and automation.

Experience working within a healthcare, regulated, audited, or highly secure environment.

ITIL Foundation certification.
Microsoft certifications such as Microsoft 365 Fundamentals, Azure Fundamentals, Modern Desktop Administrator, or Endpoint Administrator

Quick apply

Refine Your Search

it administrator jobs in dublin county dublin

Service Desk Engineer

Associate Systems Administrator

IT Systems Administrator – Contract (Dublin, Ireland)

Procurement Administrator Grade V

Temp - PMO Administrator

Director Administrator

Customer Service Administrator

IP Administrator (12 Month Fixed Term Contract)

Technical - Helpdesk Administrator

Transfer Agency - Registration Services, Associate 2

Administrator / Operations Executuve

Operations Support Administrator

Customer Service Administrator - Healthcare

Advocacy Administrator

Operations Administator

Security and Compliance Administrator

Operations Administrator

Client Administrator

Office Administrator - Tallaght Office

Finance Administrator (12 month fixed term contract)

I want to receive the latest job alerts for it administrator in dublin county dublin

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