Find Customer service analyst Jobs in Dublin 2, D

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking
Microsoft —Dublin, County Dublin
- €46,100–€69,100 a year
- Full-time
- Spanish
- Azure
- Computer Science
Home Energy Assessment & Upgrade Advisor
Retrofit Energy Ireland Ltd., REIL —Ashbourne, County Meath
- €45,000–€60,000 a year
- Full-time
- English
- Construction experience
- In-person
- Annual leave
Quick apply
7d
Operations - Payments Processing
Deutsche Bank —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Business Analyst
Version 1 —Dublin, County Dublin
- €50,000–€65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AWS
- Employee assistance program
- Employee discount
Quick apply
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Sample Management Analyst
Eurofins Ireland PSS —Dunboyne, County Meath
- Full-time
- Customer service
- Business
- Communication skills
Quick apply
9d
Commercial Analyst
Apleona Ireland —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Accounting
Quick apply
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Business Analyst
Information Services Corporation —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Agile
Laboratory Analyst
SGS —Dublin, County Dublin
- €38,000–€42,000 a year
- Bachelor's degree
- Organisational skills
- IT
- Annual leave
Quick apply
Analyst, Corporate Banking, Dublin
Scotiabank —Dublin, County Dublin
- Spanish
- Analysis skills
- Banking
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
Senior Business Analyst
Version 1 —Dublin, County Dublin
- €58,000–€72,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Project management
- Employee assistance program
- Employee discount
Quick apply
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
Software Support Specialist
Brock Solutions —Dublin, County Dublin
- Weekend availability
- Azure
- Computer Science
- English
- Profit sharing
1h
Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program

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Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€46,100–€69,100 a year

Qualifications

French
Spanish
Azure
Computer Science
English
Bachelor's degree
AI
Business
Communication skills
German

Full job description

Overview

Business Analyst (Consultant) — Technology Consulting

Start Date: September/October 2026

Location: Dublin (Ireland)

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Business Analyst (Consultant), you will help our customers realise value from Microsoft working with the innovative AI Business Solutions or the Adoption, Change and Service Management teams across EMEA. In collaboration with experienced colleagues, you will work side-by-side with customers across industries, understanding and qualifying their needs, discovering and framing AI opportunities and behaviours, transforming their business processes, designing Copilot and agentic solutions, and translating technical complexity into business outcomes.

You will contribute to presales and delivery, applying structured thinking and Responsible AI guardrails to turn ambition into measurable outcomes, and build the relationships and adoption programmes that make solutions stick.

This opportunity will allow you to accelerate your career growth, develop deep business and industry acumen, and build fluency in the AI technologies reshaping the enterprise

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Participate in meetings with customers and partners to understand business needs and industry-specific scenarios, applying structured thinking to define requirements and constraints to drive business value.

Map and analyse customer business processes, identifying friction and value leakage, and designing target-state processes. You will treat process and technology as one design problem, not two.

Participate in design led thinking workshops and brainstorming to identify new solutions, patterns and ways of working.

Understand the change impact on the people affected by the new processes and technology, and actively help shape and enable the change strategy for a successful adoption of the transformation partnering with customer leaders to design.

Implement innovative AI solutions whilst applying a security-first mindset throughout.

Work fluently alongside AI and agents — using AI-generated signal to inform your work, helping to co-build solution components, and applying human judgement to interpret the signal and know its limits.

Develop knowledge of intellectual property (IP), leverage it to complete tasks, and contribute to its development with guidance; flag gaps and content that needs refreshing.

Seek to understand relationships with customers, partners and stakeholders, and contribute to the drivers of satisfaction and dissatisfaction.

Identify opportunities to expand or accelerate the adoption of cloud and Microsoft technologies.

Build your readiness — learn new technologies and services, deepen your understanding of security considerations, and obtain relevant accreditations and certifications as advised by the domain leadership team.

What we look for

For this early-career role we recruit primarily for disposition — the capabilities that are hardest to train:

Excellent listening — hearing the need behind the stated ask.

Great communication and storytelling skills – ability to land your points with clarity, and adapt to different audiences.

Executive presence early - Comfortable being the youngest voice in a room of senior leaders.

AI-native - You don't just consume AI news; you build and experiment with it.

A healthy AI posture — neither evangelist nor refuser; uses the signal and questions it appropriately, and instinctively protects the person on the other side of the data.

Comfort with ambiguity and a willingness to learn continuously.

A genuine instinct for building trust and strong relationships.

Sense of autonomy and velocity. You operate with urgency and close loops without being chased.

Curiosity and a growth mindset, with enough technical confidence to co-build and keep learning.

Qualifications

Required / minimum qualifications:

Bachelor’s Degree in Computer Science, Engineering, Finance, Business or related field, AND/OR equivalent experience.
Must be legally authorised to work in the location where this role is based - Ireland (Legally authorised = you hold citizenship or have been granted a valid visa or work permit.)
Fluency in English (spoken and written)
Must have fluency in German, French OR Spanish (spoken and written)

Preferred qualifications:

6+ months work experience in a relevant area of business.
Technical certification(s) based on domain / service line (e.g., Azure, Security, Dynamics).
Delivery management certification (e.g., Scrum, Agile, Change Management, Project Management).
Demonstrated fluency in working with AI tools — using the signal and knowing its limits.

#EiP #Industrysolutions #Aspire

Technology Consulting IC2 - The typical base pay range for this role across Ireland is € 46,100.00 - € 69,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

customer service analyst jobs in dublin 2, d

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Home Energy Assessment & Upgrade Advisor

Operations - Payments Processing

Operations Analyst

Digital Business Analyst

Business Analyst

Customer Technical Support

Data Analyst - Housing Management

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Sample Management Analyst

Commercial Analyst

Business & Test Analyst

Business Analyst

Laboratory Analyst

Analyst, Corporate Banking, Dublin

Transformation Business Analyst

Senior Business Analyst

Financial Crime Technical Business Analyst – AMLA Implementation

Software Support Specialist

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

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