Find Head of Jobs in Dublin, D

Regional Head of Services
ALONE —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Sick pay
Quick apply
Customer Experience Manager
Butlers Chocolates —DUBLIN 17, County Dublin
- Full-time
- Management
- Customer service
- English
- Store discount
- Wellness program
Quick apply
13d
Team Lead - Sales Support
grenke —Sandyford, County Dublin
- €55,000–€65,000 a year
- Hybrid work
- Management
- Sales
- Mentoring
- Annual leave
- Work from home
Quick apply
8d
Head of People
Equal1 —Dublin, County Dublin
- Full-time
- Human resources
- Recruiting
- Contracts
Quick apply
Head of Custody
Ouxin Advisory Limited —Dublin, County Dublin
- €150,000–€170,000 a year
- Full-time
- Hybrid work
- Management
- No degree
- Work from home
Quick apply
12d
Production Assistant: Mon - Fri (part time)
TWO FIFTY SQAURE COFFEE —Sandyford, County Dublin
- €14.30 an hour
- Part-time
- Cooking
- English
- Driving
Quick apply
6d
Head of Global Onboarding Operations
Phorest —DUBLIN 1, County Dublin
- Remote
- Analysis skills
- Leadership
- Communication skills
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
Senior Employee Relations Advisor
OCS Group —DUBLIN 9, County Dublin
- Remote
- Microsoft Office
- No degree
- Human resources
Quick apply
Head of Compliance
beqom —Dublin, County Dublin
- Full-time
- Remote
- Banking
Quick apply
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
FF&E Coordinator
Head Office Ireland —DUBLIN 4, County Dublin
- Full-time
- AutoCAD
- Hospitality
- Microsoft Office
- Referral programme
Quick apply
Head of AI Safety
Moonshot —Dublin, County Dublin
- €88,000–€102,000 a year
- Full-time
- Remote
- Research
- Master's degree
- Business development
- Annual leave
- Employee assistance program
Quick apply
8d
Patient Travel Services & Systems Manager
Irish Cancer Society —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Research
- Project management
- Annual leave
- Employee assistance program
Quick apply
11d
Social Media Coordinator
Lidl —DUBLIN 24, County Dublin
- €37,500–€51,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Communication skills
- Free parking
- Employee assistance program
8d
Corporate Services Officer – LE3 – DFAT - Ireland
The Commonwealth Government of Australia —St. Stephen's Green, County Dublin
- €43,674.72 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
4d
Head of Marketing and Communications
Mediolanum International Funds Limited —Dublin, County Dublin
- Marketing
- Project management
- Bachelor's degree
Contact Centre Agent- Part Time-1
Europcar —Dublin, County Dublin
- Part-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Head of Deal Desk - International
Anthropic —Dublin, County Dublin
- €295,000 a year
- Bachelor's degree
- AI
- Communication skills
Head of Technology & AI, APAC, Europe and ESS
AXA —DUBLIN 1, County Dublin
- Conflict management
- Agile
- AI

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Regional Head of Services

ALONE -
Dublin, County Dublin

Quick apply

Job details

Permanent

Benefits

Bike to work scheme
Employee assistance program
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Management
Quality management
Microsoft Office
Presentation skills
Continuous improvement
Communication skills

Full job description

ALONE support older people to age at home. We provide direct, frontline services to people aged 60 and over, through support coordination, support and befriending, housing with support, and the application of assistive technology. We have a network of staff and more than 3,000 volunteers across the country We have been awarded Quality Marks from Volunteer Ireland, the ISO, the Charities Regulator and the Housing Regulatory Standard.

We are currently recruiting for a Regional Head of Services. This position will be based in our Head office in Dublin 8, reporting to our National Head of Services.

This is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater. By participating, the successful candidate will have the opportunity to positively influence the lives of many older people in Ireland.

To lead, manage and safely deliver a suite of integrated customer centric services to older people in line with ALONE’s strategic aims and objectives.

Responsibilities:

Live and promote the ALONE values.
Safely deliver best in class integrated system of service to older people, by delivering leading quality metrics, 100% on-time delivery, and year on year productivity. improvements to ensure efficient management of unit costs while ensuring that these are clearly communicated, measured, and achieved at all levels.
Working closely with the HR to lead, champion and further enhance the ALONE People strategy.
Ensure compliance with all industry regulations, legislative guidelines, ALONE processes, and procedures and take appropriate action when necessary.
Develop and enhance our customer centric service delivery model which is totally aligned to the HSE service footprint thus delivering the highest quality of service to older people in a timely fashion.
Professionally manage all stakeholders and represent ALONE as a Leader at key Regional and National events connected to the Ageing sector in Ireland.
Champion the progressive introduction of new services, business opportunities, innovations, and new technologies.
Perform tasks as assigned by the National Head of Service.

Essential skills & experience:

Proven experience at a management level in a national complex service organisation.
Ability to maintain the highest standards of confidentiality, discretion and respect.
High-level communication skills both written and oral.
Minimum of 3-year employee management experience, including support and performance management of individuals and people managers.
Excellent communication skills, with experience in presenting information to a variety of stakeholders (internally and externally),
The ability to network and negotiate effectively with individuals and groups, both internally and externally.
Have experience managing and achieving targets in service delivery.
Commitment to continuous improvement and experience or understanding of Quality Management Systems.
A track record of excellent stakeholder management.
Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, and communication.
Demonstrated experience with CRM tools to manage customer relationships and streamline business processes.
Generate and analyse reports to provide insights and support decision-making.
A clean driver’s license and own car is mandatory.

Extra Benefits

Salary DOE
35 Hour week (core hours 9-5) – Full-time employees can enjoy a 35-hour working week.
Annual Salary Reviews
Mileage Policy in place for applicable roles
Death in Service - after 6 months’ probation successfully completed.
Travel Saver Schemes
Sick Pay Scheme - after 6 months’ probation successfully completed.
Bike to Work Scheme
HSF Partnership
Comprehensive Training & Development
Bespoke Induction Programmes
Progression Opportunities
Further Education Opportunities
Employee Assistance Programme - ALONE provides a 24hour support programme for all our Employee’s.
- GP telephone Advice
- Virtual Doctor
- Private Prescription Service
- 6 structured Counselling/ Emotional Wellbeing Service
- Legal Helpline

The closing date for applications is Friday 21st August.

ALONE is an equal opportunities employer.

#SM

Quick apply

Refine Your Search

head of jobs in dublin, d

Regional Head of Services

Customer Experience Manager

Team Lead - Sales Support

Head of People

Head of Custody

Production Assistant: Mon - Fri (part time)

Head of Global Onboarding Operations

Head of Professional Services

Senior Employee Relations Advisor

Head of Compliance

Head of Aviation KYC Onboarding Premium Services

FF&E Coordinator

Head of AI Safety

Patient Travel Services & Systems Manager

Social Media Coordinator

Corporate Services Officer – LE3 – DFAT - Ireland

Head of Marketing and Communications

Contact Centre Agent- Part Time-1

Head of Deal Desk - International

Head of Technology & AI, APAC, Europe and ESS

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