Find Customer solutions architect, manager Jobs in Dublin, D

Programme Manager
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
10h
Customer Success Manager Mid Market - UKI
HubSpot —Dublin, County Dublin
- €56,900–€78,235 a year
- English
- Master's degree
- Marketing
Quick apply
17h
Strategy& - Strategy Manager I Dublin Ireland
PwC —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- Communication skills
- Employee assistance program
Technical Customer Success Manager
Modash —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- Remote
- SQL
- Marketing
- Annual leave
Quick apply
Head of operations and dealing
Seccl —Dublin, County Dublin
- €130,000–€160,000 a year
- Full-time
- Hybrid work
1d
Change Programme Manager - 12-month Fixed-Term Contract
Ardonagh Europe —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Customer Solutions Architect, Manager
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Leadership
- Annual leave
- Sick pay
Quick apply
10d
Strategic Customer Success Manager
Supermetrics —Dublin, County Dublin
- Remote
- AI
- Communication skills
Quick apply
13d
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
Country Director - Ireland
Natural Power —DUBLIN 18, County Dublin
- Annual leave
- Employee assistance program
1d
Senior Project Manager - PMO Lead
Neara —Dublin, County Dublin
- €100,000–€110,000 a year
- Full-time
- Remote
- English
- Project management
- Communication skills
LOI Academy Development & Support Manager
Football Association of Ireland —DUBLIN 15, County Dublin
- Weekend availability
- Hybrid work
- Project management
- Continuous improvement
- Leadership
- Free parking
- Employee assistance program
Quick apply
UKI Business Consulting - EY Studio+ - Customer Project Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Agile
- Gym membership
- Referral programme
Grade VIII, Service Improvement Lead NRS15496A / Grade VIII, Programme Manager NRS15496B
Health Service Executive —Dublin, County Dublin
- Part-time
- In-person
9d
Head of Deal Desk - International
Anthropic —Dublin, County Dublin
- €295,000 a year
- Bachelor's degree
- AI
- Communication skills
Internal Communications & Employee Engagement Lead
PHX Ireland —Citywest, County Dublin
- Full-time
- Hybrid work
- Marketing
- Project management
- Business
- Employee assistance program
Quick apply
14d
Campaign Strategy Associate Director, EMEA
Grant Thornton —Dublin, County Dublin
- Full-time
- Marketing
- English
- No degree
3d
Technical Manager
Apleona Ireland —Dublin, County Dublin
- €65,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
Quick apply
Marketing Planning & Operations Associate Director
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Marketing
- English
3d
Vendor Manager
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Presentation skills
7d

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Programme Manager

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
10 hours ago

Qualifications

Power BI
Japanese
Project management
Organisational skills
Microsoft Project
Communication skills

Full job description

Programme Manager

PFH Technology are seeking a Programme Manager to join our growing team.

Role Overview

We are seeking an experienced Programme Manager to join our Project Management Office. This is a senior, customer-facing role responsible for leading complex programmes across multiple projects, workstreams, customers and internal teams.

The successful candidate will own programme delivery from mobilisation and integrated planning through execution, transition and closure. They will provide clear governance, senior stakeholder leadership and strong delivery control, ensuring programmes remain aligned to agreed scope, schedule, quality standards and customer expectations.

The role will support delivery across technology service areas such as Infrastructure, Cloud, Microsoft, Digital Workspace, Networking, Security, Managed Services and Enterprise Transformation programmes.

Contract: Permanent

Location: Dublin/Hybrid

Key Responsibilities:

Lead the end-to-end delivery of complex programmes across multiple projects and workstreams
Define programme objectives, scope, delivery approach, milestones, success criteria and expected outcomes
Own integrated programme plans, schedules, dependencies, constraints and critical-path activity
Establish and maintain programme governance, including steering groups, decision forums, reporting cadence and escalation routes
Own programme QBRs and Steering Committees, including agendas, governance packs, decision logs, action tracking and follow-up communication
Provide concise executive updates covering progress, risks, issues, decisions, resourcing and next steps
Maintain accurate RAID logs, action trackers, programme documentation, audit trails and governance records
Act as the senior delivery contact for customers, sponsors, senior stakeholders, practice leads and internal delivery teams
Manage delivery against agreed scope, Statements of Work and customer responsibilities, ensuring changes are governed through appropriate change control and approval routes
Lead customer governance meetings, programme reviews, workshops and escalation discussions
Identify, assess, manage and escalate programme risks, issues, assumptions, dependencies and blockers
Drive mitigation, recovery and contingency plans to support timely resolution of delivery challenges
Coordinate resource demand, capacity and prioritisation across project teams, engineers, practice leads and third parties
Lead and influence cross-functional teams and provide guidance to project managers, coordinators and delivery teams
Provide matrix leadership to project managers, coordinators and delivery teams, with clear escalation where resourcing, prioritisation or ownership decisions are required
Promote lessons learned, delivery assurance, quality improvement and repeatable best practice across the PMO

Candidate Profile

Proven experience leading complex, multi-project or multi-workstream programmes in a customer-facing environment
Strong programme planning, governance, reporting, RAID management and dependency-management capability
Experience managing senior stakeholders, customer governance forums and executive-level communications
Ability to lead cross-functional teams, resolve delivery challenges and drive decisions through formal governance
Excellent written and verbal communication skills, with the ability to translate complexity into clear decisions and actions
Strong organisational skills with a focus on delivery outcomes, quality and customer alignment
Experience working within a structured PMO and applying formal delivery methodologies and controls
Competent user of project delivery and reporting tools such as Microsoft Project, Microsoft Planner, Power BI, Salesforce, PSA/time-recording platforms or equivalent systems

Qualifications & Certifications

Desirable Experience & Certifications

A recognised project or programme management certification, such as PRINCE2, PMP, MSP or equivalent
5+ years’ experience delivering technology or professional services programmes
Experience in IT professional services, systems integration, managed services, or enterprise technology delivery environments
Experience supporting scope governance, change control, customer acceptance, service transition or project closure activitiesRole Success Measures

Programmes are delivered with clear governance, accurate reporting and timely escalation of risks, issues and decisions
Customer stakeholders have strong visibility of progress, dependencies, blockers and next steps
Scope, change, assumptions and customer responsibilities are actively managed and documented
Resource demand, dependencies and delivery priorities are clearly understood across internal teams
Projects transition cleanly through closure, lessons learned and handover activities

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage

IND1

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Refine Your Search

customer solutions architect, manager jobs in dublin, d

Programme Manager

Customer Success Manager Mid Market - UKI

Strategy& - Strategy Manager I Dublin Ireland

Technical Customer Success Manager

Head of operations and dealing

Change Programme Manager - 12-month Fixed-Term Contract

Customer Solutions Architect, Manager

Strategic Customer Success Manager

Customer and Business Transformation - Insurance Sector - Manager

Country Director - Ireland

Senior Project Manager - PMO Lead

LOI Academy Development & Support Manager

UKI Business Consulting - EY Studio+ - Customer Project Manager

Grade VIII, Service Improvement Lead NRS15496A / Grade VIII, Programme Manager NRS15496B

Head of Deal Desk - International

Internal Communications & Employee Engagement Lead

Campaign Strategy Associate Director, EMEA

Technical Manager

Marketing Planning & Operations Associate Director

Vendor Manager

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