Find Client solutions manager, ecomm, german Jobs in Dublin, D

Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Client Advocacy Manager
Prometric —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
6d
Student Services Officer/Project Manager (German Speaker)
ADC College —Dublin, County Dublin
- Sick pay
Irish Client Service Associate
Fisher Investments Europe —Dublin, County Dublin
- Full-time
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Client Success Manager
AmTrust International —Dublin, County Dublin
- Annual leave
Vice President - ETF Client Service Account Manager - Securities Services
JPMorganChase —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6h
Client Services Account Manager
EdgeConneX —Dublin, County Dublin
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply
Account Executive (German Speaker)
Indeed —Dublin, County Dublin
- €34,000–€90,000 a year
- Full-time
- Bachelor's degree
- No degree
- Phone etiquette
- Relocation assistance
- Annual leave
Quick apply
Account Manager, Google Shopping Solutions, Central Europe (German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
1d
Claims Officer - German
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
6d
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Institutional Client Service Account Manager (Conventional debt)
Deutsche Bank —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Maintenance
EMEA Client Onboarder - Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- English
- Project management
- Bachelor's degree
SME German
Teleperformance —Dublin, County Dublin
- €44,351 a year
- English
- Communication skills
Internal Technical Sales Specialist
Carl Stuart Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Hybrid work
- Sales
- Customer service
- No degree
- Work from home
- Employee assistance program
Quick apply
7d
Corporate Account Manager
KOS Ergonomics Solutions Ltd —Dublin, County Dublin
- €60,280–€83,200 a year
- Full-time
- Hybrid work
- Sales
- English
- Microsoft Office
- Annual leave
Quick apply
1d
Account Manager, Google Shopping Solutions, Early Careers (German)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Office Manager
S & S Office Interiors Ltd —Dublin, County Dublin
- €38,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Kundenberater (Customer Advisor with German)
Arche Consulting —Dublin, County Dublin
Sales Development Representative (German Speaking)
Harvey —Dublin, County Dublin
- €79,600–€107,600 a year
- Full-time
- Salesforce
- English
- Presentation skills
- Annual leave

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Customer Experience Agent (German Speaking)

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English and German, with a deep understanding o the DACH market
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

client solutions manager, ecomm, german jobs in dublin, d

Customer Experience Agent (German Speaking)

Client Advocacy Manager

Student Services Officer/Project Manager (German Speaker)

Irish Client Service Associate

Client Success Manager

Vice President - ETF Client Service Account Manager - Securities Services

Client Services Account Manager

Account Executive (German Speaker)

Account Manager, Google Shopping Solutions, Central Europe (German)

Claims Officer - German

Customer Experience Agent

Institutional Client Service Account Manager (Conventional debt)

EMEA Client Onboarder - Associate

SME German

Internal Technical Sales Specialist

Corporate Account Manager

Account Manager, Google Shopping Solutions, Early Careers (German)

Office Manager

Kundenberater (Customer Advisor with German)

Sales Development Representative (German Speaking)

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