Find Channel account manage Jobs in Dublin, D

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
5d
Business Operations Analyst
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce
2d
Sales Development Representative, Outbound (Central & Eastern Europe)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Sales
- English
- Business development
Marketing & Communication Executive - Dublin
Entegro —Dublin, County Dublin
- Spanish
- Sales
- Marketing
- Annual leave
- Employee assistance program
Enterprise Business Development Representative
Sidetrade —Dublin, County Dublin
- €35,000–€50,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Market Development Representative (UK/IE Markets)
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Manager
The Hot Box Sauna —Dublin, County Dublin
- Weekend availability
- Marketing
Quick apply
Customer Account Manager
Primeline Group —Ashbourne, County Meath
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
SMB Strategic New Business Executive - Spain
TikTok —Dublin, County Dublin
- Spanish
- Sales
- Business development
Account Strategist, SBS Engage, Google Customer Solutions (French)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
1d
Account Manager
Epson —Dublin, County Dublin
- Hybrid work
- IT
- Employee assistance program
- Employee discount
1d
Incident Management Engineer II - bilingual (Mandarin & English), AWS Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
14d
EMEA Account Executive
LastPass —Dublin, County Dublin
- Hybrid work
- Sales
- No degree
- AI
- Annual leave
- Employee assistance program
SMB Strategic New Business Executive - Italy
TikTok —Dublin, County Dublin
- Sales
- Business development
Sales Development Representative, Outbound (English)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Sales
- English
- Business development
12d
Account Manager, Large Customer Sales, Enterprise (English)
Google —Dublin, County Dublin
- €96,000–€98,500 a year
- Full-time
- Sales
- English
- Business development
6d
Incident Management Engineer (Korean/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
14d
National Account Manager
Tayto Snacks —DUBLIN 15, County Dublin
- Hybrid work
- Sales
- No degree
- Business
Quick apply
5d
Client Advocacy Manager
Prometric —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
6d
Marketplace Content & SEO Executive
Luzern eCommerce Group —Dublin, County Dublin
- Communication skills
- Annual leave
- Employee assistance program
Quick apply

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
5 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

channel account manage jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

Business Operations Analyst

Sales Development Representative, Outbound (Central & Eastern Europe)

Marketing & Communication Executive - Dublin

Enterprise Business Development Representative

Market Development Representative (UK/IE Markets)

Marketing Manager

Customer Account Manager

SMB Strategic New Business Executive - Spain

Account Strategist, SBS Engage, Google Customer Solutions (French)

Account Manager

Incident Management Engineer II - bilingual (Mandarin & English), AWS Incident Detection and Response

EMEA Account Executive

SMB Strategic New Business Executive - Italy

Sales Development Representative, Outbound (English)

Account Manager, Large Customer Sales, Enterprise (English)

Incident Management Engineer (Korean/English bilingual), Incident Detection and Response

National Account Manager

Client Advocacy Manager

Marketplace Content & SEO Executive

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