Find Jobs in Cork County Cork

Customer Support Specialist - Cork
TELUS Digital —Cork, County Cork
- €29,900 a year
- English
- Organisational skills
- AI
- Free parking
Quick apply
Retail Associate
TK Maxx —Cork, County Cork
- Part-time
- No experience needed
Programme Coordinator Ballincollig
Sherpa Kids —Ballincollig, County Cork
- €16.80–€17.00 a week
- Full-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
Barista
Costa Coffee —Cork, County Cork
- Part-time
- No experience needed
- Employee discount
Quick apply
1h
Plasterer, Labourer and Apprentices
Martin Corcoran Plastering Ltd —Cork, County Cork
- From €900 a week
- Full-time
- Hybrid work
- Sick pay
Quick apply
4h
Counter Staff - PizzaMax, Washington Street Cork
Pizza max —Cork, County Cork
- €14.15–€14.25 an hour
- Part-time
- Customer service
- English
- Food service experience
- Annual leave
Quick apply
12h
Sushi Chef
daska Group —Wilton, County Cork
- €14.15–€15.00 an hour
- Part-time
- Customer service
- Food service experience
- Restaurant experience
Quick apply
18h
Experienced Dog Groomer
Tails in Tubs Dog Grooming & Training Academy —Douglas, County Cork
- Part-time
- English
Quick apply
19h
Retail Sale Assistant
DNP Stores —Cobh, County Cork
- €14.15–€20.00 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
1d
Customer Support / Call Center Representative
Call-Service IGO —Cork, County Cork
- €25–€30 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- English
Quick apply
1d
Safer Gambling Analyst
Xanadu —Cork, County Cork
- Weekend availability
- Communication skills
1d
Sales Coordinator - Business Development Hub EMEA (12 Month FTC) – Cork
Marriott International, Inc —Cork, County Cork
- Full-time
- Spanish
- Sales
- English
1d
Chef/Waiter
CorkandFork —Cork, County Cork
- €14.15–€17.00 an hour
- Full-time
- Customer service
- No degree
- Food service experience
Quick apply
1d
Partime Rigid Truck Driver and Partime Van Drivers
O Driscoll Transport LTD —Cork, County Cork
- €14.15–€20.00 an hour
- Part-time
- Driving
- No degree
- Commercial driving
Quick apply
1d
Social Care Workers
Corlann —Cork, County Cork
- €41,260–€57,789 a year
- Full-time
- Microsoft Office
- Communication skills
1d
In Store Team Member
Domino's —Cork, County Cork
- €10.10–€14.65 an hour
- Weekend availability
- Customer service
- No experience needed
- No degree
- Annual leave
1d
Food Tour Guide
Secret Food Tours —Cork, County Cork
- €22.86 an hour
- Part-time
Quick apply
1d
Veterinary Receptionist
The Cat Hospital —Glanmire, County Cork
- €28,300.00–€39,850.48 a year
- Microsoft Excel
- Customer service
- English
Quick apply
1d
Nights - Team Member
Premier Inn —Cork, County Cork
- Up to €15.55 an hour
- Night shift
- Customer service
- No experience needed
- Hotel
Quick apply
1d
Short-term Temporary Team Member
NEXT —Cork, County Cork
- €9.91–€14.15 an hour
- Part-time
- Sales
- Contracts
1d

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Customer Support Specialist - Cork

TELUS Digital -
Cork, County Cork

Quick apply

Job details

Permanent
€29,900 a year

Benefits

Free parking
On-site gym
Private medical insurance

Qualifications

English
Organisational skills
AI
Communication skills

Full job description

Description

Customer Support Specialist | Cork office

Location - onsite in our Cork office, Mahon

Salary €29,900 gross per year + monthly performance bonus (up to 10%) and shift premium for hours between 10pm- 1am

Hours of work: shifts across 2:00 p.m. - 1:00 a.m. across Mon-Sun, subject to change

Start date: September 2026

Are you passionate about technology and helping people solve problems? We're launching an exciting new team at our Cork office, and looking for Customer Support Specialists to join us.

You'll be supporting customers of one of the world's leading privacy-focused tech companies—working at the forefront of creating a safer, more private internet. In this role you'll be assisting customers via chats, email, SMS and phone, troubleshoot technical issues, explain privacy and security concepts in simple language, and make a real difference for our client’s customers every single day.

What we offer:

Permanent employment contract
Performance-based bonus
Excellent career progression pathways and opportunities to advance your career
Great rewards for referring your friends
Multicultural work environment
Modern office with relaxation and play areas.
Onsite gym
Free car parking
Corporate Social Responsibility events and community projects
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and occupational health advisor
Subsidized canteen

This is a permanent role with real career growth potential.

The Role: What You'll Be Doing

Troubleshoot account, billing, login, subscription and product related issues
Handle customer inquiries across multiple channels: chat, email, SMS, and phone channels
Explain privacy and security concepts to customers in simple, clear language
Escalating complex cases to specialist teams as required
Document customer interactions thoroughly and maintain high quality ticket notes
Follow internal workflows, SOPs, and escalation processes accurately
Meet established performance expectations including quality, responsiveness, and customer satisfaction
Collaborate with cross-functional teams to improve processes and customer experience
Stay updated on product changes, workflows, and support processes
Handle sensitive customer information with professionalism and care

About YOU and YOUR skills:

C1/C2 level of English (written and spoken)
Experience working in a customer support/customer facing role is highly preferred
Strong attention to detail and organisational skills: accuracy matters, especially when handling sensitive privacy related data
High attention to detail and great organizational skills: Prior experience handling sensitive privacy related data is a distinct advantage
Demonstrated communication and problem solving skills
Prior experience in a call Centre environment is advantageous
Ability to learn new tools, systems, and workflows quickly

Interest in privacy, cybersecurity, and online safety is a bonus

Why Join Us?

At TELUS Digital, we're a global leader in digital customer experience. We partner with some of the world's most recognised technology brands to deliver outstanding customer support — and our Cork office is at the heart of that.

If you're ready to launch your career with a company that invests in its people, values your contributions, and offers real growth opportunities, we want to hear from you.

What happens next?

Apply now and our Recruitment team will be in touch shortly.

You are not fully sure your profile matches all the requirements? We value diverse backgrounds, perspectives, and experiences as they drive innovation and creativity, so don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate.

#IDJob

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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Refine Your Search

jobs in cork county cork

Customer Support Specialist - Cork

Retail Associate

Programme Coordinator Ballincollig

Barista

Plasterer, Labourer and Apprentices

Counter Staff - PizzaMax, Washington Street Cork

Sushi Chef

Experienced Dog Groomer

Retail Sale Assistant

Customer Support / Call Center Representative

Safer Gambling Analyst

Sales Coordinator - Business Development Hub EMEA (12 Month FTC) – Cork

Chef/Waiter

Partime Rigid Truck Driver and Partime Van Drivers

Social Care Workers

In Store Team Member

Food Tour Guide

Veterinary Receptionist

Nights - Team Member

Short-term Temporary Team Member

I want to receive the latest job alerts for jobs in cork county cork

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