Find Operation manage Jobs in Cork, C

Assistant Manager (Wilton)
Vodafone —Cork, County Cork
- Full-time
- Sales
Customer Success Manager (Cork, Ireland - Hybrid)
Quest Software —Cork, County Cork
- From €74,320 a year
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
1d
Customer Support Associate
Indeemo —Cork, County Cork
- €30,000–€36,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Gym membership
Quick apply
Team Leader | Customer Support | Cork office
TELUS Digital —Cork, County Cork
- €36,400–€40,000 a year
- Microsoft Excel
- English
- AI
Quick apply
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
Facilities Administrator
Park Facilities Management Ltd —Cork, County Cork
- From €34,000 a year
- Full-time
- Microsoft Office
- Front desk
- Sick pay
Quick apply
9d
Operations Administrator
Eurofins Ireland Food Testing —Cork, County Cork
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Sales Operations & Business Support Executive
Boulder Formats Ltd —Cork, County Cork
- €32,000–€42,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Flexitime
- Work from home
Quick apply
2d
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Executive Assistant
Trigon Hotels —Cork Airport, County Cork
- Part-time
- Microsoft Office
- Project management
- AI
- Relocation assistance
- Referral programme
Quick apply
CLM Senior Business Analyst
Citco —Cork, County Cork
- Full-time
- SQL
- Continuous improvement
- Mentoring
14d
Training Administrator & Front of House Coordinator
EHS International founded by Chris Mee —Cork, County Cork
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Serving
- Microsoft Excel
- Employee assistance program
- Gym membership
Quick apply
3d
Biophotonics Group Administrator
Tyndall National Institute —Cork, County Cork
- €40,730–€56,224 a year
- Full-time
- Microsoft Excel
- Research
- Microsoft Office
Office Administrator
JCPS Mechanical Ltd —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Store Manager
Life Style Sports —Cork, County Cork
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
HR Operation Specialist
Catalyx —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- No degree
Quick apply
Reception Assistant Manager
Hayfield Manor Hotel —Cork, County Cork
- Full-time
- English
- Leadership
- Employee assistance program
- Employee discount
Quick apply
Assistant Manager – BPO Global Outsourcing
Grant Thornton —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Human Resources generalist
ePower —Little Island, County Cork
- €35,000–€42,000 a year
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Administrative experience
- Work from home
- Employee assistance program
Quick apply
12d
Regional Lead - Reseller Operations
Apple —Cork, County Cork
- Analysis skills
- Presentation skills
- Bachelor's degree

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Assistant Manager (Wilton)

Vodafone -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Sales

Full job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.

If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Who you are:

Your role as Assistant Manager is to create a ‘best in class’ customer experience through a highly motivated and engaged team who demonstrate the Vodafone behaviour and customer obsession.

As an Assistant Manager, your role allows you to embrace the opportunity to work with and support the Store Manager in the day to day running of the store and build a high performing team. You will be an inspiring leader and coach, motivating and energising your team to make every customer experience a truly exceptional one.

As an Assistant Manager you will be responsible for driving performance on the shop floor, coaching and developing the team to achieve and improve business KPI’s, store standards, compliance and customer experience measures.

Your next challenge:

Impact on the business:

Support the Store Manager in achieving all sales KPI’s for your store.

Ensuring stores administration and compliance is updated at all times and in line with company guidelines.

Achievement of all individual KPI’s set out by the business on a weekly, monthly and quarterly basis.

Customers, supplier and third parties

Achievement of customer experience score within your store, and ensure your store consistentlydeliver’s a ’best in class’ customer experience.

Be an escalation point for all customer complaints, ensuring these are dealt with promptly and in a positive manner to ensure that all aspects are resolved and or seen through to completion.

Be an ambassador for the Vodafone brand.

Leadership and Teamwork:

To ensure the appearance of your store, self and team is of the highest standard.

Regular coaching of team members on all aspects of shop floor performance - experience and product knowledge.

To effectively manage and develop your Retail Consultants to create a high performing team.

Management and accountability for store performance during period’s absence for the Store Manager.

Innovation and change:

Look for ways to improve the way we do things and constructively feedback your ideas to the appropriate person or area of the business.

Knowledge and Experience

Clear understanding of all Vodafone products and services, offers from the competition and ‘WhyVodafone’.

Detailed knowledge of the store operations manual to support the successful running of your Store.

Communication:

Ability to communicate effectively and positively with both customers and team.

Ensure all team members are up to date on key business updates, communications andpropositions.

Support Store Manager in delivery of daily briefings and communicating intranet and cascade messages to the team.

You will also support on:

Ensure store is adhering to key compliance requirements in relation to store standards, Health &Safety, cash management, security and stock management, and take immediate action to address shortfalls.

Monitor daily store activity targets and measure against KPI requirements.

Resolve the majority of customer complaints onsite. Escalate to appropriate level in exceptional circumstances.

Demonstrate expert knowledge of Vodafone’s products, services and customer deals e.g. Handsets,data devices, broadband, network services and tariffs.

You will be required to get to know your store’s customer base as well as a good understanding of your local market.

Connection targets

Customer experience scores (NPS)

Accessory sales

Insurance and value added services

Why Choose Us:

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

There are vast opportunities to progress from a Retail advisor to various opportunities across the business from Assistant Manager to Head office!

Some of the benefits that you will receive along the way are:

Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers!
There is also the Vodafone University where our employees can gain incredible skills!
Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products
And many more…

Apply Now

Refine Your Search

operation manage jobs in cork, c

Assistant Manager (Wilton)

Customer Success Manager (Cork, Ireland - Hybrid)

Customer Support Associate

Team Leader | Customer Support | Cork office

Sr. Site Reliability Administrator | Cork

Facilities Administrator

Operations Administrator

Sales Operations & Business Support Executive

Material Handler Coordinator / Inventory Management Specialist

Executive Assistant

CLM Senior Business Analyst

Training Administrator & Front of House Coordinator

Biophotonics Group Administrator

Office Administrator

Store Manager

HR Operation Specialist

Reception Assistant Manager

Assistant Manager – BPO Global Outsourcing

Human Resources generalist

Regional Lead - Reseller Operations

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