Find Office & operations Jobs in Cootehill County Cavan

Customer Success Account Manager
ClubSpot —Cavan, County Cavan
- €32,000 a year
- Weekend availability
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
14d
Site Document Controller
Breffni Air Ireland Unlimited —Cavan, County Cavan
- Microsoft Excel
- IT
- Computer skills
- Employee assistance program
Quick apply
2d
Front Office Supervisor
Hotel Kilmore —Cavan, County Cavan
- Full-time
- Management
- Hotel
- Supervising experience
- Employee assistance program
Quick apply
14d
Senior Quality Assurance Administrator
Univet Limited —Cootehill, County Cavan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office & Operations Manager
Creighan Contracts Ltd —Castleblayney, County Monaghan
- €55,000–€60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
23h
Graduate Planner – Renewable Energy (Wind & Solar)
Galetech Group —Cavan, County Cavan
- Full-time
- AutoCAD
- Microsoft Office
- Communication skills
- Work from home
Quick apply
IT Operations Manager - Ireland
Manor Farm —Cavan, County Cavan
- Azure
- Computer Science
- Continuous improvement
AI Adoption Specialist
Moffett Automated Storage —Monaghan, County Monaghan
- Full-time
- Hybrid work
- English
- Warehouse experience
- Manufacturing
- Flexitime
- Employee assistance program
Quick apply
2d
Store Team Leader & Inventory Controller
Moffett Automated Storage —Monaghan, County Monaghan
- €32,000–€37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Employee assistance program
Quick apply
10d
Serviced Office Manager - Sales & Operations (Clones)
International Workplace Group plc —Monaghan, County Monaghan
- Full-time
- Sales
- English
- In-person
7d
Health and Safety Officer
Kepak Group —Ballybay, County Monaghan
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Referral programme
Quick apply
Yard Operative
Teemore Engineering Ltd —Cavan, County Cavan
- Full-time
- Customer service
- Maintenance
- Forklift
Quick apply
Receptionist/Office Administrator
Universal Graphics Limited —Monaghan, County Monaghan
- €25,500–€30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
2d
GIS/CAD Technician – Renewable Energy Project Design
Galetech Group —Cavan, County Cavan
- €30,000–€37,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Project management
Quick apply
Office Administrator
Tusker Steelworks Ltd —Broomfield, County Monaghan
- €14.15–€16.15 an hour
- Full-time
- No degree
- Organisational skills
- Construction experience
- Wellness program
- Employee assistance program
Quick apply
14h
Project Manager - LV-MV Electrical Experience
Galetech Group —Cavan, County Cavan
- €50,000–€70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Electrical experience
Quick apply
Office Administrator
Edgar Textiles —Lough Egish, County Monaghan
- From €15.50 an hour
- Part-time
- Customer service
- No degree
- Organisational skills
- Employee discount
Quick apply
Transport & Logistics Administrator
Tusker Plant Maintenance Ltd —Lough Egish, County Monaghan
- €14.15–€16.15 an hour
- Full-time
- Administrative experience
- Organisational skills
- Construction experience
- Employee assistance program
Quick apply
14h
Office Administrator
Smart Money Financial —Monaghan, County Monaghan
- From €14.15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
Quick apply
Site Engineer/Project Manager
Galetech Group —Cavan, County Cavan
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d

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Customer Success Account Manager

ClubSpot
Cavan, County Cavan

Quick apply

Job details

Full-time
€32,000 a year
14 days ago

Benefits

Annual leave
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
Bachelor's degree
Communications
HubSpot
SaaS
Business
Account management
Information Technology

Full job description

Customer Success Account Manager
Location: Cavan, Co. Cavan
Salary: €32,000
Job Type: Full-time
Schedule: Monday – Friday (9am – 5:30pm)

About ClubSpot
ClubSpot is a dynamic Software as a Service (SaaS) company that operates at the exciting intersection of sports and technology, specialising in cutting-edge solutions for club management and organisation. Our platform serves as a centralised hub for communication, event management, and member engagement, empowering clubs and communities. We are passionate about creating user-friendly experiences that revolutionise the way clubs operate and connect with their members.

Job Overview
We are seeking an enthusiastic Customer Success Account Manager to join our growing team at ClubSpot. In this role, you will own a portfolio of club accounts and act as their long-term partner — building relationships, driving adoption of the platform, and making sure every club gets full value from ClubSpot year after year.
This is a relationship-led role suited to someone who enjoys direct customer contact, takes ownership of outcomes, and gets satisfaction from solving problems properly rather than just closing tickets. It's ideal for recent graduates or individuals with some industry experience who want to make a real impact in a fast-paced, innovative environment.

Key Responsibilities
Account Ownership and Retention

Own and manage a defined book of club accounts, acting as their primary point of contact at ClubSpot.
Build strong working relationships with club committees, officers, and administrators.
Monitor account health, identify at-risk clubs early, and take proactive steps to resolve issues before they escalate.
Manage the annual renewal cycle for your accounts, including renewal conversations, contract discussions, and value reviews.
Identify opportunities for clubs to expand their use of the platform and additional ClubSpot features.

Customer and Technical Support

Master our club management software to effectively address both technical issues and customer inquiries.
Provide top-tier support through phone, email, and live chat, including real-time assistance and educational webinars.
Escalate and track product issues on behalf of your clubs, keeping them informed until resolution.

Training and Enablement

Design and deliver personalised training sessions to existing clubs, both virtually and in-person, to drive ongoing adoption and platform utility.
Run refresher sessions for clubs experiencing committee turnover or seasonal changes in personnel.
Serve as the go-to resource for all ongoing support and enablement needs across your accounts.

Knowledge Management

Create and maintain an extensive internal and external knowledge base, crafting clear FAQs and support documents that promote self-service among users.
Continuously gather user feedback and route it into our product feedback process to guide and inform enhancements to our products and services.

Administrative and Process Improvement

Maintain accurate account records, activity logs, and renewal data within our CRM.
Undertake general office administrative duties to support daily operations and team coordination.
Proactively identify opportunities for process optimisation to enhance team efficiency and effectiveness.

Required Skills and Experience

Prior experience in customer service, customer success, or account management.
Exceptional communication abilities, capable of engaging effectively with diverse stakeholders.
Confidence in owning customer relationships and holding commercial conversations, including renewals.
A proactive approach to problem-solving, focused on delivering excellent service.
Technologically adept, with a proven ability to swiftly learn new software and simplify complex technical information for non-technical users.
Flexible in working hours, including on-call weekend support when necessary.
Able to operate both independently and as part of a team, with efficient task prioritisation.
On-site role.

Desirable Skills, Experience and Competencies

A keen interest in or knowledge of amateur sports club management, particularly GAA and other Irish sporting organisations.
Bachelor's degree in Business, Communications, IT, Sports Management, or a related field.
Prior experience in customer support or success, particularly within a SaaS or tech startup environment.
Experience managing a book of accounts, retention targets, or renewal pipelines.
A passion for enhancing customer experiences through innovative software solutions.
Experience with software tools such as HubSpot and Intercom is highly advantageous.

What We Offer

A creative and dynamic work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
22 days annual leave per year.
Company events.
On-site parking.
Sick pay.

Application Process
Interested candidates should submit a CV and a cover letter outlining their qualifications and why they are a good fit for the role and ClubSpot.
Join ClubSpot today and play a pivotal role in transforming club management through technology, delivering unmatched service and support to sports communities worldwide.

Pay: €32,000.00 per year

Ability to commute/relocate:

Cavan, County Cavan: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

office & operations jobs in cootehill county cavan

Customer Success Account Manager

Site Document Controller

Front Office Supervisor

Senior Quality Assurance Administrator

Office & Operations Manager

Graduate Planner – Renewable Energy (Wind & Solar)

IT Operations Manager - Ireland

AI Adoption Specialist

Store Team Leader & Inventory Controller

Serviced Office Manager - Sales & Operations (Clones)

Health and Safety Officer

Yard Operative

Receptionist/Office Administrator

GIS/CAD Technician – Renewable Energy Project Design

Office Administrator

Project Manager - LV-MV Electrical Experience

Office Administrator

Transport & Logistics Administrator

Office Administrator

Site Engineer/Project Manager

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