Find Jobs in Carrigrohane, C

Tier 2 Technical Care Associate (Italian speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
Maintenance Assistant / Gardener
Haven Bay Care Centre —Kinsale, County Cork
- Part-time
- Hand tools
Quick apply
3h
Customer Experience Specialist | Mode & Lifestyle
Koramic2Engage —Tower, County Cork
- Full-time
5h
Front Office Manager
Dalata —Cork, County Cork
- Full-time
- Hotel
- No degree
- Organisational skills
- Employee assistance program
Quick apply
5h
Hotel - Duty Manager
Premier Inn —Cork, County Cork
- Up to €17.25 an hour
- Weekend availability
- Hotel
- Leadership
- Hotel experience
Quick apply
6h
Deal Strategy Manager
Forcepoint UK Limited —Cork, County Cork
- Full-time
- Sales
- Salesforce
- No degree
Quick apply
7h
Global Indirect Sourcing & Contracts Lead (PDx)
GE HEALTHCARE —Cork, County Cork
- Weekend availability
- Hybrid work
- English
- Contracts
- Construction experience
7h
Kitchen & Production Team Member
My Goodness —Cork, County Cork
- €15.00–€15.50 an hour
- Weekend availability
- English
- Communication skills
- Kitchen experience
- Annual leave
- Employee discount
Quick apply
8h
Personal Lines Account Handler
Brown & Brown Ireland —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Free parking
- Employee stock purchase plan
Quick apply
9h
Soft Wash/Window Cleaning Technician
ProWash Ltd —Cork, County Cork
- Full-time
- Cleaning
- In-person
- Outdoor work
Quick apply
9h
Laundry/Accommodation Supervisor
Talbot Hotel Cork —Ballincollig, County Cork
- Full-time
- Hotel
- No degree
- Employee assistance program
- Life insurance
Quick apply
9h
Spa Reception Team Leader
The Kingsley —Cork, County Cork
- Weekend availability
- Customer service
- Leaving certificate
- No degree
- Wellness program
Quick apply
9h
Spa Receptionist - Trainee
The Kingsley —Cork, County Cork
- No experience needed
- No degree
- Computer skills
Quick apply
9h
Spa Receptionist - Junior
The Kingsley —Cork, County Cork
- Weekend availability
- Customer service
- No experience needed
- Leaving certificate
Quick apply
9h
Clerical Officer (Grade IV) Radiology Panel
Mercy University Hospital —Cork, County Cork
- €36,470–€56,018 a year
- Part-time
- Acute care
- Rehabilitation centre
- IT
Quick apply
9h
Healthcare assistant
Care Network Ireland —Cork, County Cork
- €18.01–€50.79 an hour
- Weekend availability
- No degree
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
9h
Housing Administrator
Tuath Housing Association —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9h
Mechanical Technician
Apleona Ireland —Carrigtwohill, County Cork
- €27.28 an hour
- Overtime
- Customer service
- Administrative experience
- In-person
Quick apply
9h
Guest Service Porter Full Time
Hayfield Manor Hotel —Cork, County Cork
- From €14.30 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance program
- Employee discount
Quick apply
10h
HR Intern, Full Time, Fixed Term
Brown Thomas Arnotts —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
10h

I want to receive the latest job alerts for jobs in carrigrohane, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Jobs jobs near carrigrohane, c

Administrator jobs in Cork, County Cork

Front Office Manager jobs in Cork, County Cork

Strategy Manager jobs in Cork, County Cork

Healthcare Assistant jobs in Cork, County Cork

Receptionist jobs in Cork, County Cork

Part Time Administrator jobs in South Dublin, County Dublin

Retail Sales Associate jobs in Dublin, County Dublin

Level 1 Technical Support jobs in Dublin, County Dublin

Technical Associate jobs in Little Island, County Cork

It Technical Support Jobs jobs in Kilkenny, County Kilkenny

Mechanical Technician jobs in Dublin, County Dublin

Installation Technician jobs in Dublin, County Dublin

Pharmacy Technician jobs in Naas, County Kildare

Mechanical Technician jobs in Remote

Laboratory Technician jobs in County Dublin

Team Leader jobs in Dublin, County Dublin

Ballygarry Estate, Hotel & Spa jobs in Tralee, County Kerry

Team Lead Software Developer jobs in Dublin, County Dublin

Qa Manager jobs in Dublin, County Dublin

Maintenance Manager jobs in Dublin, County Dublin

Tier 2 Technical Care Associate (Italian speaker), Amazon Leo

Amazon Kuiper Services Europe SARL, Irish Branch -
Cork, County Cork

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
English
Technical support
Microsoft Office
SharePoint
Italian
Communication skills

Full job description

DESCRIPTION

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in Italian and English.

Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.

This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations.

Key job responsibilities

Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.
Offer detailed technical support with clear and professional communication
Collaborate with other customer support teams to resolve complex issues
Document steps and resolutions in a clear, easy-to-follow format
Identify trends in customer issues and propose improvements to support processes
Help create knowledge base articles and team documentation
Stay current on new Amazon Leo products and features

A day in the life
As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.

About the team
Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations.

BASIC QUALIFICATIONS

High school diploma, or equivalent
Experience using strong customer service, communication, and interpersonal skills
Experience communicating technical details verbally and in writing
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)
Speak, write, and read fluently in Italian
Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment
Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues
Excellent communication skills and ability to convey insights from complex analyses to internal and end customers
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed

PREFERRED QUALIFICATIONS

Experience working in a fast-paced, rapidly changing operations environment
Experience in direct to consumer or business ISP and/or Satellite technical support
Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment
Fluency in multiple languages is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

jobs in carrigrohane, c

Tier 2 Technical Care Associate (Italian speaker), Amazon Leo

Maintenance Assistant / Gardener

Customer Experience Specialist | Mode & Lifestyle

Front Office Manager

Hotel - Duty Manager

Deal Strategy Manager

Global Indirect Sourcing & Contracts Lead (PDx)

Kitchen & Production Team Member

Personal Lines Account Handler

Soft Wash/Window Cleaning Technician

Laundry/Accommodation Supervisor

Spa Reception Team Leader

Spa Receptionist - Trainee

Spa Receptionist - Junior

Clerical Officer (Grade IV) Radiology Panel

Healthcare assistant

Housing Administrator

Mechanical Technician

Guest Service Porter Full Time

HR Intern, Full Time, Fixed Term

I want to receive the latest job alerts for jobs in carrigrohane, c

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected