Find Service administrator Jobs in Ballymount County Dublin

Service Desk Administrator
Tomorrows World —DUBLIN 12, County Dublin
- €33,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
5h
Procurement & Operations Administrator
Euroseal Trade Sales —DUBLIN 7, County Dublin
- €32,500–€37,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick apply
8d
Sales Administrator
Gowan Auto —Citywest, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Work from home
- Employee assistance program
Quick apply
(Part Time) Admin and Bookkeeping Assistant
Crean Salley Architects —DUBLIN 8, County Dublin
- From €24,000 a year
- Part-time
- Administrative experience
- No degree
- Office experience
- Annual leave
Quick apply
4d
Service Department Administrator for Leading Gym Equipment Supplier
Expert Leisure —Dublin, County Dublin
- €32,000–€42,000 a year
- Overtime
- Google Suite
- Customer service
- English
- Employee discount
- Sick pay
Quick apply
6d
Office Administrator
Control Management Services —Bray, County Wicklow
- €32,000–€34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
Quick apply
Telesales Administrator
Innovative Brands —Ashbourne, County Meath
- €32,000–€33,000 a year
- Full-time
- Food service experience
- Business
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
5d
Office Administrator
EZ Living Interiors —South Dublin, County Dublin
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
Quick apply
Administrator - Customer Support/Operations
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
11d
Senior Administrator, Investor Relations (Private Assets)
Citco —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
HR People Administrator
BESTSELLER —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
8d
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
4d
Executive Administrative Assistant (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €178–€200 a day
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
HR Administrator (part time 21 hours per week)
Irish College of GPs —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
5d
Accounts Receivable Administrator - Billings
Blackrock Health Blackrock Clinic —South Dublin, County Dublin
- Full-time
- Microsoft Excel
- Word processing
- Clinic
- Annual leave
- Employee assistance program
Quick apply
Payroll Administrator - Louis Fitzgerald Group
Louis Fitzgerald Group —DUBLIN 20, County Dublin
- €37,000–€45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- No degree
- Employee assistance program
- Employee discount
Quick apply
7d
Property Administrator-Estate Agency -Donnybrook Dublin 4
Eoin O Neill Property Advisers —DUBLIN 4, County Dublin
- €32,000–€35,000 a year
- Monday to Friday
- Microsoft Office
- No degree
- Organisational skills
Quick apply
7d
Life, Pensions & Group Schemes Administrator
Moneycube —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Sick pay
Quick apply
11d
Associate, Private Credit Fund Accounting, PFS - Dublin
BlackRock Investments —Dublin, County Dublin
- €75,000–€95,000 a year
- Finance
- Bachelor's degree
- Organisational skills
- Work from home
5d

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Service Desk Administrator

Tomorrows World -
DUBLIN 12, County Dublin

Quick apply

Job details

Part-time | Full-time
€33,000–€36,000 a year
5 hours ago

Benefits

Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT support
Organisational skills
IT
Communication skills
Time management
Help desk

Full job description

Job Overview

We are seeking a highly organised and customer-focused Service Desk Administrative Assistant to support the day-to-day operations of our IT Service Desk. Acting as the first point of contact for users, you will manage incoming support requests, coordinate with field technicians, maintain accurate service records, and ensure a high standard of customer communication throughout the support process.

This role is ideal for someone with excellent administrative skills, strong communication abilities, and experience working within an IT support environment.

Key Responsibilities

Serve as the first point of contact for IT support requests via phone, email, and Microsoft Teams.
Log, categorise, prioritise, and update support tickets using the Freshdesk ticketing system (or a similar ITSM platform).
Monitor ticket queues to ensure incidents and service requests are assigned, progressed, and resolved within agreed service levels.
Coordinate with field technicians to schedule on-site support visits and communicate updates between technical teams and end users.
Keep users informed of ticket progress, expected resolution times, and outcomes in a clear, professional, and non-technical manner where appropriate.
Maintain accurate service desk documentation, records, and administrative reports.
Assist with general service desk administration, including tracking recurring issues, updating knowledge base articles, and supporting continuous service improvement initiatives.
Escalate unresolved or high-priority issues to the appropriate technical teams while ensuring effective follow-up.

Skills & Qualifications

Previous experience in a Service Desk, IT Help Desk, or administrative support role within an IT environment.
Strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, Teams, and related Office applications.
Experience using Freshdesk or another IT Service Management (ITSM) ticketing system.
Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.
Strong verbal and written communication skills with the ability to interact confidently with both technical teams and non-technical users.
Excellent customer service skills with a professional, patient, and solutions-focused approach.
High attention to detail and the ability to maintain accurate records and documentation.
A proactive attitude with strong problem-solving and time management skills.

Salary is determined by the role's part-time or full-time hours

Pay: €33,000.00-€36,000.00 per year

Benefits:

On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in ballymount county dublin

Service Desk Administrator

Procurement & Operations Administrator

Sales Administrator

(Part Time) Admin and Bookkeeping Assistant

Service Department Administrator for Leading Gym Equipment Supplier

Office Administrator

Telesales Administrator

Office Administrator

Administrator - Customer Support/Operations

Senior Administrator, Investor Relations (Private Assets)

HR People Administrator

Senior Administrator - Northwood (Full Time)

Executive Administrative Assistant (contract)

Radiology Onboarding & Engagement Administrator

HR Administrator (part time 21 hours per week)

Accounts Receivable Administrator - Billings

Payroll Administrator - Louis Fitzgerald Group

Property Administrator-Estate Agency -Donnybrook Dublin 4

Life, Pensions & Group Schemes Administrator

Associate, Private Credit Fund Accounting, PFS - Dublin

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