Find Field service Jobs in Cork County Cork

Head of Operations
Bord Gáis Energy —Cork, County Cork
- Full-time
- No degree
- Employee assistance program
- Sick pay
Quick apply
12d
IT Support Specialist with Danish or Dutch or Finnish
Globe Technical Services Ltd —Cork, County Cork
- €38,560.68–€42,000.00 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Sick pay
Quick apply
5d
Field Service Engineer (Munster)
Kelsius —Cork, County Cork
- €37,500–€38,750 a year
- Overtime
- Customer service
- Microsoft Office
- Organisational skills
- Fuel card
Quick apply
Fire Alarm Service Engineer
Rosbell Safety Tech Fire —Cork, County Cork
- Full-time
- Customer service
- Maintenance
- No degree
- Annual leave
Quick apply
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
Quick apply
Field Service Engineer
DEITG —Cork, County Cork
- €33,000–€38,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
Quick apply
4d
Clerical Officer Grade III
Bon Secours Health System Ireland —Cork, County Cork
- Weekend availability
- Customer service
- English
- Microsoft Office
6d
Facilities Coordinator and Site Ambassador
McKesson —Cork, County Cork
- €54,000–€90,000 a year
- Hospitality
- Microsoft Excel
- Microsoft Outlook
8d
Office Facilities Lead
Jacobs —Cork, County Cork
- Full-time
- No degree
- Communication skills
Fitness Operations Specialist
Apple —Cork, County Cork
- Bachelor's degree
- First Aid Certification
- No degree
14d
Workplace Solutions - Multilingual, Jr. Sales Development Representative
JPMorganChase —Cork, County Cork
- Full-time
- Sales
- English
- Communication skills
14d
Branch Operations Officer - Cork
Sherry FitzGerald —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
12d
Workplace Solutions - Client Service Delivery Lead, Cork
JPMorganChase —Cork, County Cork
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Data Centre Specialist – Cork, Ireland (Backfill / On
Axiom Technologies —Cork, County Cork
- Part-time
- In-person
- Communication skills
13d
Scheduling and Logistics Manager
Bord Gáis Energy —Cork, County Cork
- Full-time
- Analysis skills
- No degree
- Leadership
- Employee assistance program
- Sick pay
Quick apply
8d
Patient Care & Sales Specialist
Air Liquide —Cork, County Cork
- Full-time
- Clinic
- IT
- Communication skills
- Fuel card
- Annual leave
3h
Document Controller
Glanua —Cork, County Cork
- Full-time
- No degree
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
Client Care Manager
Right at Home —Cork, County Cork
- From €50,000 a year
- Full-time
- Nursing
- Management
- Bachelor's degree
- Employee assistance program
- Sick pay
Quick apply
Helpdesk Analyst
SolarWinds —Cork, County Cork
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Hilti Store Lead Cork
HILTI —Cork, County Cork
- Weekend availability
- Sales
- Customer service
- Retail sales
- Annual leave
- Employee assistance program
1d

I want to receive the latest job alerts for field service in cork county cork

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field service jobs near cork county cork

Field Service Engineer jobs in Cork, County Cork

Delivery Manager jobs in Cork, County Cork

Head Of Operations jobs in Cork, County Cork

Store Manager jobs in Cork, County Cork

Fire Engineer jobs in Cork, County Cork

Document Controller jobs in Cork, County Cork

Community Liaison jobs in Dublin, County Dublin

Community Liaison jobs in County Cork

Community Employment Scheme jobs in Balbriggan, County Dublin

Mount Carmel Community Hospital jobs in Dublin, County Dublin

Community Health Worker jobs in Cork, County Cork

Relief Support Worker jobs in Dublin, County Dublin

Clerical Worker jobs in Dublin, County Dublin

Clerical Worker jobs in Drumshambo, County Leitrim

Operations Analyst jobs in Dublin, County Dublin

Sap Application Support Analyst jobs in Dublin, County Dublin

Social Care Team Leader jobs in County Meath

Facilities Manager jobs in Waterford, County Waterford

Facilities jobs in County Dublin

Team Lead jobs in Dublin, County Dublin

Head of Operations

Bord Gáis Energy -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Operations management
Forecasting

Full job description

Join Us

Bord Gáis Energy has been powering the nation’s homes and businesses for 50 years. Today we are evolving from a utility supplier to a total energy solutions provider – combining trusted gas and electricity expertise with a growing portfolio of net zero products and services. We are at the forefront of Ireland’s energy transition strengthening energy security and helping customers moves to a low carbon future. Ardrar Ltd, recently acquired by Bord Gáis Energy (part of Centrica plc), is scaling rapidly as a leading provider of solar solutions across Ireland.

This is a unique opportunity to join a high-growth business, leveraging the strength of an established and trusted brand, Bord Gáis Energy, in the Irish market, backed by an international energy group (Centrica Plc).

Your Team (Ardrar Ltd – A Bord Gáis Energy Company)

Ardrar Ltd, part of the Bord Gáis Energy family, is one of Ireland’s fastest-growing providers of smart, sustainable energy solutions. We combine the agility of a rapidly scaling, technology-led business with the strength and reach of an established brand and energy leader in the Irish market

Employment Terms

This role is employed by Ardrar Ltd, which operates under separate terms and conditions to Bord Gáis Energy. Together we’re helping homes, farms and businesses cut costs, reduce emissions, and transition to cleaner energy.

The Role

Ardrar Ltd, trading as Bord Gáis Energy, and part of the Centrica Group, is seeking a Head of Operations to own the end-to-end performance of the Operations function across Field Services, Quality Assurance, Scheduling, Customer Operations, Customer Escalations, Grants Processing and Stock & Warehousing

This is a hands-on leadership role requiring strong people management and problem-solving skills. The successful candidate will ensure operational teams work effectively together, KPIs are achieved, forecasting and resource planning are accurate and actioned, customers receive a consistent high-quality service, and Health & Safety remains central to all operational activity, working closely with our EHS team.

The Head of Operations will work closely with Sales, Project Management, Technical, Finance, Company Directors and Health and Safety to ensure projects progress efficiently and safely from sale through to completion and post installation support.

Purpose of the Role

Lead the Operations function, ensuring each operational area performs effectively in its own right while ensuring all teams work together as one coordinated Operations function.

The Head of Operations is responsible for ensuring operational KPIs are achieved, resources and capacity are effectively planned and sold projects progress efficiently from sale through to completed installation with structured ongoing customer support.

The role is accountable for people performance, installation delivery, planning and forecasting, customer experience, operational efficiency, quality and safety.

Key Responsibilities

1. Lead & Manage Operations

Lead Field Services, Quality Assurance, Scheduling, Customer Operations, Escalations, Grants and Stock & Warehousing.
Ensure each operational area performs effectively against its own objectives and KPIs.
Ensure all teams work effectively together as one Operations function.
Set clear responsibilities, expectations and accountability across the function.
Manage, coach and develop team managers.
Identify and address any areas of underperformance

2. Deliver Operational Targets & Capacity

Ensure installation and completion targets are achieved in line with set KPIS.
Forecast installation demand and ensure labour, scheduling and stock capacity are aligned with expected volumes.
Identify future capacity gaps and implement mitigation plans.
Maintain control of WIP and ensure incomplete installations are progressed quickly.

3. Own Customer Performance

Ensure customers receive timely communication and responses throughout their journey.
Ensure complaints and escalations are resolved effectively and within agreed timelines & KPI’s
Accountability for maintaining and improving customer NPS, customer reviews & customer satisfaction.
Identify recurring customer issues, understand their root causes and implement corrective actions.

4. Own KPIs & Operational Performance

Implement & maintain clear KPIs across all areas of Operations.
Monitor performance and identify issues or underperformance and implement corrective measures.
Understand root causes and implement corrective actions.
Remain hands-on and intervene directly where senior management involvement is required.
Provide clear reporting to the Director on performance, risks, forecasts and actions.

5. Quality, Health & Safety & Continuous Improvement

Ensure installations are delivered safely, correctly and to the required quality standards.
Take ownership of Health & Safety performance across Operations, working closely with the EHS Manager.
Ensure teams understand and follow required Health & Safety procedures and standards.
Identify and address safety risks, incidents and areas of non-compliance.
Ensure grants, certification and project close-out are completed efficiently.
Continuously improve operational processes, systems and ways of working.
Build a scalable Operations function capable of supporting business growth.

Experience: 10+ Years in Operations Management

Why should you apply?

This is your chance to shape Ireland’s clean energy future. You’ll work in a fast-growing business, collaborate with top talent, and accelerate your development every step of the way. This is a unique opportunity to join a high-growth business with the backing of a national energy leader with a trusted heritage brand, Bord Gáis Energy is part of Centrica plc, a leading international energy and services company. Benefit from the scale, investment, and expertise of the Bord Gáis Energy / Centrica Group.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Benefits:

Company pension
Employee assistance program
On-site parking
Sick pay

Experience:

Operations Management : 10 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

field service jobs in cork county cork

Head of Operations

IT Support Specialist with Danish or Dutch or Finnish

Field Service Engineer (Munster)

Fire Alarm Service Engineer

Community Liaison Officer

Field Service Engineer

Clerical Officer Grade III

Facilities Coordinator and Site Ambassador

Office Facilities Lead

Fitness Operations Specialist

Workplace Solutions - Multilingual, Jr. Sales Development Representative

Branch Operations Officer - Cork

Workplace Solutions - Client Service Delivery Lead, Cork

Data Centre Specialist – Cork, Ireland (Backfill / On

Scheduling and Logistics Manager

Patient Care & Sales Specialist

Document Controller

Client Care Manager

Helpdesk Analyst

Hilti Store Lead Cork

I want to receive the latest job alerts for field service in cork county cork

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected