Find Food and beverage manager Jobs in Dublin Airport County Dublin

Customer Experience Manager
Butlers Chocolates —DUBLIN 17, County Dublin
- Full-time
- Management
- Customer service
- English
- Store discount
- Wellness program
Quick apply
11d
Food and Beverage Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- €45,000–€52,000 a year
- Full-time
- Microsoft Excel
- Management
- Hotel
- Employee assistance program
- Referral programme
Quick apply
General Manager - Food & Beverage Portmarnock Resort & Jameson Golf Links
Portmarnock Resort & Jameson Links —Dublin, County Dublin
- €80–€95 a year
- Weekend availability
- Sales
- Hotel
- In-person
Quick apply
Hotel General Manager (Full-Time)
Mer Blanc Properties Unlimited —Dublin, County Dublin
- Weekend availability
- Management
- English
- Hotel
Quick apply
Head of Food & Beverage Hotel
Castleknock Hotel —DUBLIN 15, County Dublin
- Full-time
- Hotel
- Budgeting
- Leadership
- Free parking
- Employee assistance program
Quick apply
Food and Beverage Supervisor
Ardan Collective —Sutton, County Dublin
- From €16 an hour
- Full-time
- Hotel
- Supervising experience
- Food service experience
- Employee discount
Quick apply
2d
Restaurant and Catering Establishment Manager, Glenn Anthony Hospitality Limited
Glenn Anthony Hospitality Limited —Glasthule, County Dublin
- €36,605 a year
- Full-time
- Hospitality
- Restaurant management
- Supervising experience
Quick apply
Café Manager
Golden Brown —Tallaght, County Dublin
- €16–€17 an hour
- Full-time
- Customer service
- Supervising experience
- Food service experience
Quick apply
Manager, Workplace Experience
Klaviyo —Dublin, County Dublin
- €72,000–€108,000 a year
- Hospitality
- Google Suite
- Leadership
Quick apply
Food & Beverage Manager
The Schoolhouse Hotel —Ballsbridge, County Dublin
- Bar
- Hotel
8d
Food and Beverage Supervisor
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Restaurant experience
- Free parking
- Referral programme
Bartender- Portmarnock Resort and Golf Links
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Serving
- Sales
- Hotel
- Free parking
- Referral programme
Hospitality Supervisor
OCS Group —Dublin, County Dublin
- €16 an hour
- Day shift
- Remote
- Culinary experience
Quick apply
3d
Customer Experience Coordinator
The Fruit People —DUBLIN 11, County Dublin
- €40,000–€42,000 a year
- Full-time
- Hospitality
- Customer service
- Food service experience
Quick apply
Area Manager | Suburban Pubs
Louis Fitzgerald Group —DUBLIN 20, County Dublin
- Up to €80,000 a year
- Weekend availability
- Hospitality
Quick apply
Food & Beverage Team Leader
NOW Group —Dublin, County Dublin
- €31,200 a month
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Cash handling
- Annual leave
- Employee assistance program
Quick apply
7d
Cafe Assistant
The Tram Cafe —Dublin, County Dublin
- €14.15 an hour
- Weekend availability
- Serving
- Hospitality
- Customer service
Quick apply
11d
Night Manager
Dalata —DUBLIN 1, County Dublin
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
11d
Senior National Account Manager
Kraft Heinz Company —Dublin, County Dublin
- €80,883–€89,870 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Negotiation
- Annual leave
- Gym membership
13d
Front Office Manager
Hampton by Hilton- Chancery street —DUBLIN 7, County Dublin
- Weekend availability
- Customer service
- Hotel
- No degree
Quick apply

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Customer Experience Manager

Butlers Chocolates
DUBLIN 17, County Dublin

Quick apply

Job details

Full-time
11 days ago

Benefits

Store discount
Wellness program
Bike to work scheme
On-site gym
Employee assistance program
Employee discount
Gym membership
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Project management
Bachelor's degree
Communication skills

Full job description

Job Spec

Own and champion the end-to-end customer experience strategy across all cafe locations.
Design, deliver and evaluate customer experience training programmes for cafe teams.
Lead sales training and education around the chocolate category of Ireland’s leading premium chocolate brand.
Coach and mentor team members and store leaders to raise service standards, without formal line management responsibility.
Gather, analyse and interpret customer experience data (e.g. mystery shopper results, customer feedback, sales data) to identify trends and opportunities.
Produce clear, actionable reports for the senior leadership team, translating data into recommendations.
Develop and continuously improve customer experience standards, tools and resources (e.g. training materials, service guides, onboarding content).
Work autonomously to plan, prioritise and deliver projects that enhance the customer journey.
Play an active role in the chocolate side of the business, supporting product knowledge, training and customer experience initiatives relating to chocolate as well as coffee.
Partner with the Head of Coffee and Training and other stakeholders to align customer experience initiatives with wider brand and business goals.
Keep up to date with industry trends and best practice in customer experience, coffee and chocolate, bringing fresh ideas into the business.
Support the roll-out of new products, promotions and initiatives from a customer experience and training perspective.
3–5 years' experience in a similar customer experience, training or coaching role, ideally within hospitality, cafe, food & beverage or retail.
A degree would be beneficial, though not essential — relevant experience will be considered equally.
A genuine passion for Industry, and an interest in developing knowledge across both.
Strong training and coaching skills, with the ability to inspire and influence teams without direct authority.
Confident working with data — comfortable gathering, analysing and reporting on customer experience metrics.
Excellent written and verbal communication skills, with the ability to produce clear reports for senior stakeholders.
Highly self-motivated and comfortable working autonomously, managing own workload and priorities.
Strong organisational and project management skills, with a hands-on, can-do approach and a professional approach to the role.
Willingness to travel between Multiple locations as required.

What we offer

Competitive salary
Employee discount
EAP Programme
Training and development opportunities
The opportunity to help lead one of Ireland's most established premium chocolate and coffee brands.
The chance to make a meaningful impact by developing people, driving business success and creating exceptional customer experiences every day.

Benefits:

Bike to work scheme
Employee discount
On-site gym
On-site parking
Store discount
Wellness program

Education:

Bachelor's (preferred)

Experience:

customer : 3 years (preferred)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

food and beverage manager jobs in dublin airport county dublin

Customer Experience Manager

Food and Beverage Manager

General Manager - Food & Beverage Portmarnock Resort & Jameson Golf Links

Hotel General Manager (Full-Time)

Head of Food & Beverage Hotel

Food and Beverage Supervisor

Restaurant and Catering Establishment Manager, Glenn Anthony Hospitality Limited

Café Manager

Manager, Workplace Experience

Food & Beverage Manager

Food and Beverage Supervisor

Bartender- Portmarnock Resort and Golf Links

Hospitality Supervisor

Customer Experience Coordinator

Area Manager | Suburban Pubs

Food & Beverage Team Leader

Cafe Assistant

Night Manager

Senior National Account Manager

Front Office Manager

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