Job Ref: DAL5655
Branch: The Samuel Hotel
Location: The Samuel Hotel
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 10/08/2026
Closing date: 10/09/2026
Night Manager
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off rate for your Friends Family
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
- Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service
- Deal with all Guest inquires/Complaints as they come up and find a solution there and then
- Responsible for overall health safety at night, including fire walks, security checks, and any other relevant health safety duties, e.g. first aid
- Perform front Office duties, including running the night audit report and check-in and out
- Managing the team of Night Porters and their nightly tasks
- Food Beverage service at night including at the Bar and Room service
- Lead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel HS Audits
- Ensure the Meeting rooms are cleaned and set up for the next day according to the Hotel SOP.
- Lead and develop the Night team, making sure that they become prepared for the next step in their career.
- Contribute to the strategic running of the hotel.
What You Will Need:
- 2 -3 years in a similar night or reception role
- Excellent knowledge of the hotel business
- Previous hospitality experience is essential
- Good computer skills and knowledge of Opera is
- Knowledge and experience of using the Brilliant electronic front office system
- Excellent skills in People leadership and development.
- Excellent organisational skills and the ability to oversee delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their initiative, as well as being capable of working as part of a team
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
We are situated in the heart of Dublin and conveniently served by public transport with Busáras (Central bus station), Connolly Rail Station and Dart services all only a 10-minute walk away.
Additionally, the red line Luas tram stops right outside. Dublin Airport is only 17mins or 13kms away with buses stopping nearby at Custom House Quay. And The Samuel, our hotel near 3 Arena, is less than 10 minutes from the prominent music and entertainment venue.
