Find Customer service coordinator Jobs in Dublin, D

Customer Experience Coordinator
The Fruit People —DUBLIN 11, County Dublin
- €40,000–€42,000 a year
- Full-time
- Hospitality
- Customer service
- Food service experience
Quick apply
Patient Coordinator-Adelaide Road
Eden Medical Clinic —Dublin, County Dublin
- €14.15–€16.00 an hour
- Part-time
- Customer service
- Administrative experience
- Leaving certificate
- Employee discount
Quick apply
12d
Property Coordinator - Sandyford Dublin 18
I-RES —Dublin, County Dublin
- From €38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
1d
Workplace & Client Experience Coordinator
Adare —Blackrock, County Dublin
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
1d
Project Coordinator (Procurement)
EOS —Dublin, County Dublin
- Bachelor's degree
- No degree
- Business
Quick apply
20h
Facilities Coordinator - Dublin 2
KGS —Dublin, County Dublin
- €17.10 an hour
- Full-time
- Customer service
- Communication skills
- Time management
Quick apply
Service Coordinator
Brennan & Co —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Coordinator
Synergy Security Solutions —Blanchardstown, County Dublin
- €38,004 a year
- Full-time
- Management
- Administrative experience
- No degree
- Employee assistance program
- Referral programme
1d
Talent Acquisition Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Part-time
- Recruiting
- Annual leave
- Employee assistance program
16h
Office Administrator - Tallaght Office
Connected Health —Dublin, County Dublin
- €30,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
18h
Workspace Support Coordinator
OCS Group —Dublin, County Dublin
- Remote
- No degree
- Organisational skills
- IT
- Annual leave
- Employee assistance program
Quick apply
17h
Client Services Coordinator
Spector —Dublin, County Dublin
- From €35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Service Support Coordinator
Total Materials Handling (TMH) —Santry, County Dublin
- €35,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Operational Coordinator
Specsavers —Tallaght, County Dublin
- Full-time
- Customer service
- No degree
- Communication skills
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
Driver Service Coordinator
Johnson & Perrott Fleet —Tallaght, County Dublin
- €41,000–€45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
Solar Sales Appointment Coordinator
BIPV Limited t/a Solar Systems Ireland —Dublin, County Dublin
- €32,000–€38,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
4d
Human Resource Coordinator
Enterprise Mobility —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
Global Operations Specialist
Match Group —Dublin, County Dublin
- Full-time
- Project management
- Time management
- Analytics
5d
Facilities Systems Coordinator
OCS Group —Dublin, County Dublin
- €40,000–€45,000 a year
- AutoCAD
- Windows
Quick apply
18h

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Customer Experience Coordinator

The Fruit People -
DUBLIN 11, County Dublin

Quick apply

Job details

Full-time
€40,000–€42,000 a year

Qualifications

Hospitality
Sales support
Customer service
Food service experience
Organisational skills
HubSpot
Account management
Communication skills

Full job description

Customer Experience Coordinator

About The Fruit People

The Fruit People is one of Ireland’s leading workplace food and beverage providers, delivering fresh fruit, healthy snacks, pantry supplies, coffee and catering to over 1,200 businesses across Ireland.

Our mission is to create happier, healthier workplaces through exceptional products and even better customer service. We are looking for an experienced B2B professional who genuinely enjoys building client relationships, brings a strong passion for food, catering and hospitality, and leverages CRM tools to deliver consistently proactive customer management.

About the Role

This is a high-touch, tech-enabled B2B customer relations position. As Customer Experience Coordinator, you will play a central role in managing client relationships and ensuring every account receives a seamless experience from onboarding through to daily execution.

You will manage B2B customer communications through our CRM platform, coordinate complex catering requests, resolve escalated queries, and work closely with Operations and Account Managers to maximize account retention and satisfaction.

This role is ideal for someone who is highly organized, proficient with CRM systems, calm under pressure, and motivated by maintaining high standards of service.

What You’ll Do

B2B Customer Management Experience

Proactively manage a portfolio of B2B accounts, acting as the primary point of contact for client enquiries, order amendments, and special requests
Own the end-to-end customer journey, leveraging HubSpot to track interactions, anticipate client needs, and ensure seamless service delivery
Resolve escalated client queries and complaints professionally, turning challenges into retention opportunities
Collaborate with the Operations team to ensure order accuracy, timing, and service consistency

Catering Coordination Menu Management

Manage end-to-end catering enquiries from quotation through to delivery coordination
Partner with food and beverage suppliers to ensure product quality, dietary accuracy, and on-time fulfillment
Recommend tailored menu options based on client preferences, seasonal campaigns, and dietary requirements
Support the rollout of seasonal catering offerings and workplace event packages
CRM Customer Administration

Drive HubSpot data accuracy, managing customer profiles, pipeline status, and communication logs
Support seamless new client onboarding, account setup, and recurring order workflows
Generate monthly reporting on customer feedback, check-ins, and account health metrics
Assist with administrative workflows including customer manifests and tender submission documentation

Customer Delight Retention

Coordinate targeted client appreciation initiatives, corporate gifting, and seasonal engagement campaigns
Work alongside Account Managers to conduct proactive client follow-ups and identify growth opportunities
Track and report monthly on "Delight Moments" and client satisfaction benchmarks

Commercial Awareness

Identify opportunities where clients would benefit from additional product lines or expanded services
Pass qualified upsell and expansion opportunities to Account Managers and Coffee Growth Specialists

What Success Looks Like

In this role, success means:

Establishing yourself as a trusted, highly responsive contact for corporate clients
Maintaining clean, actionable customer data and reporting within HubSpot
Driving high rates of customer retention through prompt problem-solving and proactive communication
Ensuring smooth execution across all catering and workplace food orders

Required Skills and Experience

Minimum 3+ years of experience in B2B customer service, account management, or high-volume hospitality/catering coordination
Hands-on experience using HubSpot(or a similar CRM) to manage customer communications, workflows, and reporting
Demonstrated ability to manage B2B client relationships with strong conflict-resolution skills
Excellent organizational skills with meticulous attention to detail
Strong verbal and written communication skills with a commercial mindset

Nice to Have

Direct experience in corporate event planning or large-scale catering management
Working knowledge of dietary requirements, allergen standards, and corporate food service
Experience supporting sales or account management teams in a growing business

Personal Qualities

A genuine passion for client care and exceptional service delivery
A positive, solutions-oriented approach to daily operations
The ability to stay poised and focused in a fast-paced environment
Strong collaborative skills and a dedication to team success

Working at The Fruit People What We Offer

At The Fruit People, you will join a team focused on helping workplaces across Ireland feel healthier, more welcoming and better supported. If you enjoy building corporate relationships and want to be part of a business that values quality and care, this role offers the opportunity to make a direct impact.

We Offer:

Salary:€40,000 to €42,000 DOE

Schedule:Monday to Friday

Career:Development and growth opportunities

Health:Health Insurance contribution

Future: Pension contributions

Culture: Collaborative, team-first environment

has context menu

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Refine Your Search

customer service coordinator jobs in dublin, d

Customer Experience Coordinator

Patient Coordinator-Adelaide Road

Property Coordinator - Sandyford Dublin 18

Workplace & Client Experience Coordinator

Project Coordinator (Procurement)

Facilities Coordinator - Dublin 2

Service Coordinator

Coordinator

Talent Acquisition Coordinator

Office Administrator - Tallaght Office

Workspace Support Coordinator

Client Services Coordinator

Service Support Coordinator

Operational Coordinator

Supply Chain Team Lead (Customer Service)

Driver Service Coordinator

Solar Sales Appointment Coordinator

Human Resource Coordinator

Global Operations Specialist

Facilities Systems Coordinator

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