Find Head of operations Jobs in Cork County Cork

Head of Operations
Bord Gáis Energy —Cork, County Cork
- Full-time
- No degree
- Employee assistance program
- Sick pay
Quick apply
13d
Scheduling and Logistics Manager
Bord Gáis Energy —Cork, County Cork
- Full-time
- Analysis skills
- No degree
- Leadership
- Employee assistance program
- Sick pay
Quick apply
9d
Operations Manager
Dalata —Cork, County Cork
- Weekend availability
- Hotel
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
5d
Operations Assistant (Full Time)
Eolas International Ltd —Little Island, County Cork
- From €32,000 a year
- Full-time
- English
- Communication skills
- Annual leave
- Sick pay
Quick apply
12d
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
Quick apply
Senior Business Partner — Operations Central Functions , Employee Experience & Relations
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- English
- Project management
- Bachelor's degree
Front of House Client Services Manager, County Cork
Village Vets —Cork, County Cork
- €35,000–€40,000 a year
- Management
- Customer service
- Supervising experience
- Gym membership
- Sick pay
8d
Supply Chain Executive
National Beauty Distribution —Blarney, County Cork
- Full-time
- Microsoft Excel
- ERP systems
- In-person
- Annual leave
Quick apply
Compliance Specialist
Eurofins Ireland PSS —Ringaskiddy, County Cork
- Full-time
- Analysis skills
- Free parking
- Annual leave
Quick apply
Head of Food Safety and Quality - Retail Manufacturing
Kepak Group —Watergrasshill, County Cork
- Full-time
- English
- Leadership
- Referral programme
Quick apply
Accounts Receivable & Credit Control Specialist
Glasslyn Vets —Bandon, County Cork
- Part-time
- Employee discount
- Sick pay
Quick apply
Hotel Reservationist
Talbot Hotel Cork —Ballincollig, County Cork
- Full-time
- Customer service
- Hotel
- No degree
- Free parking
- Employee assistance program
Quick apply
13d
Verification Officer- Cork
SGS —Cork, County Cork
- €14.30 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
2d
Commercial Support Administrator
Barry Group —Cork, County Cork
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
operations assistant / Itinerary Planner
Joe O Reilly Ireland DMC —Cork, County Cork
- From €29,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
Executive Head Chef
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Culinary experience
- Cooking
- Relocation assistance
- Referral programme
Quick apply
8d
BioAssay Analyst
Eurofins Ireland PSS —Ringaskiddy, County Cork
- Full-time
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Product Team Leader
River Island —Cork, County Cork
- Weekend availability
- No degree
- Communication skills
- Time management
- Annual leave
Quick apply
9d
Payroll Manager
Cognex Corporation —Cork, County Cork
- Full-time
- Analysis skills
- Project management
- Presentation skills
Project Manager
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing

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Head of Operations

Bord Gáis Energy -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Operations management
Forecasting

Full job description

Join Us

Bord Gáis Energy has been powering the nation’s homes and businesses for 50 years. Today we are evolving from a utility supplier to a total energy solutions provider – combining trusted gas and electricity expertise with a growing portfolio of net zero products and services. We are at the forefront of Ireland’s energy transition strengthening energy security and helping customers moves to a low carbon future. Ardrar Ltd, recently acquired by Bord Gáis Energy (part of Centrica plc), is scaling rapidly as a leading provider of solar solutions across Ireland.

This is a unique opportunity to join a high-growth business, leveraging the strength of an established and trusted brand, Bord Gáis Energy, in the Irish market, backed by an international energy group (Centrica Plc).

Your Team (Ardrar Ltd – A Bord Gáis Energy Company)

Ardrar Ltd, part of the Bord Gáis Energy family, is one of Ireland’s fastest-growing providers of smart, sustainable energy solutions. We combine the agility of a rapidly scaling, technology-led business with the strength and reach of an established brand and energy leader in the Irish market

Employment Terms

This role is employed by Ardrar Ltd, which operates under separate terms and conditions to Bord Gáis Energy. Together we’re helping homes, farms and businesses cut costs, reduce emissions, and transition to cleaner energy.

The Role

Ardrar Ltd, trading as Bord Gáis Energy, and part of the Centrica Group, is seeking a Head of Operations to own the end-to-end performance of the Operations function across Field Services, Quality Assurance, Scheduling, Customer Operations, Customer Escalations, Grants Processing and Stock & Warehousing

This is a hands-on leadership role requiring strong people management and problem-solving skills. The successful candidate will ensure operational teams work effectively together, KPIs are achieved, forecasting and resource planning are accurate and actioned, customers receive a consistent high-quality service, and Health & Safety remains central to all operational activity, working closely with our EHS team.

The Head of Operations will work closely with Sales, Project Management, Technical, Finance, Company Directors and Health and Safety to ensure projects progress efficiently and safely from sale through to completion and post installation support.

Purpose of the Role

Lead the Operations function, ensuring each operational area performs effectively in its own right while ensuring all teams work together as one coordinated Operations function.

The Head of Operations is responsible for ensuring operational KPIs are achieved, resources and capacity are effectively planned and sold projects progress efficiently from sale through to completed installation with structured ongoing customer support.

The role is accountable for people performance, installation delivery, planning and forecasting, customer experience, operational efficiency, quality and safety.

Key Responsibilities

1. Lead & Manage Operations

Lead Field Services, Quality Assurance, Scheduling, Customer Operations, Escalations, Grants and Stock & Warehousing.
Ensure each operational area performs effectively against its own objectives and KPIs.
Ensure all teams work effectively together as one Operations function.
Set clear responsibilities, expectations and accountability across the function.
Manage, coach and develop team managers.
Identify and address any areas of underperformance

2. Deliver Operational Targets & Capacity

Ensure installation and completion targets are achieved in line with set KPIS.
Forecast installation demand and ensure labour, scheduling and stock capacity are aligned with expected volumes.
Identify future capacity gaps and implement mitigation plans.
Maintain control of WIP and ensure incomplete installations are progressed quickly.

3. Own Customer Performance

Ensure customers receive timely communication and responses throughout their journey.
Ensure complaints and escalations are resolved effectively and within agreed timelines & KPI’s
Accountability for maintaining and improving customer NPS, customer reviews & customer satisfaction.
Identify recurring customer issues, understand their root causes and implement corrective actions.

4. Own KPIs & Operational Performance

Implement & maintain clear KPIs across all areas of Operations.
Monitor performance and identify issues or underperformance and implement corrective measures.
Understand root causes and implement corrective actions.
Remain hands-on and intervene directly where senior management involvement is required.
Provide clear reporting to the Director on performance, risks, forecasts and actions.

5. Quality, Health & Safety & Continuous Improvement

Ensure installations are delivered safely, correctly and to the required quality standards.
Take ownership of Health & Safety performance across Operations, working closely with the EHS Manager.
Ensure teams understand and follow required Health & Safety procedures and standards.
Identify and address safety risks, incidents and areas of non-compliance.
Ensure grants, certification and project close-out are completed efficiently.
Continuously improve operational processes, systems and ways of working.
Build a scalable Operations function capable of supporting business growth.

Experience: 10+ Years in Operations Management

Why should you apply?

This is your chance to shape Ireland’s clean energy future. You’ll work in a fast-growing business, collaborate with top talent, and accelerate your development every step of the way. This is a unique opportunity to join a high-growth business with the backing of a national energy leader with a trusted heritage brand, Bord Gáis Energy is part of Centrica plc, a leading international energy and services company. Benefit from the scale, investment, and expertise of the Bord Gáis Energy / Centrica Group.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Benefits:

Company pension
Employee assistance program
On-site parking
Sick pay

Experience:

Operations Management : 10 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in cork county cork

Head of Operations

Scheduling and Logistics Manager

Operations Manager

Operations Assistant (Full Time)

Community Liaison Officer

Senior Business Partner — Operations Central Functions , Employee Experience & Relations

Front of House Client Services Manager, County Cork

Supply Chain Executive

Compliance Specialist

Head of Food Safety and Quality - Retail Manufacturing

Accounts Receivable & Credit Control Specialist

Hotel Reservationist

Verification Officer- Cork

Commercial Support Administrator

operations assistant / Itinerary Planner

Executive Head Chef

BioAssay Analyst

Product Team Leader

Payroll Manager

Project Manager

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