Job Description:
Job Description:
Itinerary planner / Group Travel sales
Joe O’Reilly Ireland DMC (destination Management Company) is the longest established (founded in 1966) DMC, welcoming the World to Ireland for nearly 60 years, creating memorable itineraries for our partners. Our head office based in Blackpool, Cork, This is where this permanent position will be located.
We are looking for an operations assistant / Itinerary Planner to join our team, one with absolute fluency in both written and spoken English.
The candidate will be primarily responsible for ensuring all administration duties for our international groups is completed, dealing with our suppliers across the Island of Ireland. Responsible for making reservations where necessary, and assisting our account managers
The role involves:
- Completing all administration duties where necessary
- Liaising directly with our account managers.
- Correspondence with Irish Suppliers.
- The ability to multitask, successfully handling multiple files at the same time.
- Preparation of operational files as required.
- Assist in the preparation of and participate in both client and staff familiarisation trips which may involve some evening and weekend work.
- Day to day handling of group reservations and cancellations.
- Ability to work on other projects assigned from time to time by your manager.
- General office duties in order to keep a tidy and efficient office.
The ideal candidate will possess:
- Fluency in both spoken and written English
- Previous experience within the Tourism Industry is a bonus.
- Experience or knowledge of the MICE, leisure, Golf tourism of Ireland, Lux FIT advantageous.
- Ability to develop and maintain strong relationships with team members is a must
- A creative, original and imaginative approach to itineraries.
- Excellent customer service and communication skills with good telephone manner.
- A friendly, ‘can do’ attitude.
- Ability to work under pressure and to a deadline.
- Excellent organisational skills, especially prioritising a heavy workload and ability to multi-task, while delivering high quality work.
- Great attention to detail.
- Work flexibly: Ability to work in a team as well as on their own initiative
- Work effectively with all levels of staff. Some evening and weekend work may be required.
- Excellent computer skills: MS office suite including Powerpoint, Excel, Word is not negotiable
- Knowledge of Tourplan is a bonus but not essential.
- Passion for Ireland as a destination.
- Full, clean drivers licence a bonus.
Office Hours 09:00 to 17:30 Monday to Friday and outside of these times as operations require
Salary from €29,000
We offer a competitive salary, with benefits and a bonus scheme
Position Start Date Immediate
Job Types: Full-time, Permanent
Job Type: Full-time
Additional pay:
- KPI Bonus on successful completion of probationary period
Benefits:
- Additional leave
- Bike to work scheme
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday with some weekends at events if required
Application question(s):
- Where have you completed your experience in administration and office work
Give brief details.
Work Location: In person
Industry
Employment Type
Full-time
Edit job description
Job Type: Full-time
Pay: From €29,000.00 per year
Benefits:
- Additional leave
- Bike to work scheme
- Company events
- Company pension
- Employee discount
- On-site parking
Application question(s):
- Where have you completed your experience in the tourism industry?
Give brief details.
Experience:
- Tour operating: 2 years (required)
Work Location: In person
