Find Digital director Jobs in Dublin 24, D

Customer Operations Manager
Blackhawk Network —Santry, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Annual leave
- Employee assistance program
Digital Director
Think Differently —Dublin, County Dublin
- From €60,000 a year
- Full-time
- Microsoft Excel
Head of Data Intelligence, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Commercial Director
Quantum Homes Limited —Kilcock, County Kildare
- Full-time
- Analysis skills
- Team management
- No degree
Quick apply
Head of Digital Platforms and AI Marketing Transformation, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Services Financial Crimes Risk - High Risk Client Activity (Director)
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Project management
8d
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
Director of Spectrum and Market Framework
ComReg —North Wall, County Dublin
- €183,771.00–€183,771.62 a year
- Full-time
- Hybrid work
- Master's degree
- Continuous improvement
- Business
- Annual leave
- Employee assistance program
Quick apply
Technical Director - Dublin or Cork
Tractebel —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Construction Project Director - UK, Ireland & Europe
Crown Global —Roundwood, County Wicklow
- Full-time
- Remote
- English
- Microsoft Office
- Business development
- Annual leave
- Work from home
Quick apply
Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Creative Excellence Senior Director - International Beverages
PepsiCo —DUBLIN 2, County Dublin
- Remote
- Leadership
- Communication skills
Co-Creation Studio Lead (Dublin)
Version 1 —Dublin, County Dublin
- €80,000–€115,000 a year
- Full-time
- Oracle
- AWS
- AI
- Employee assistance program
- Employee discount
Quick apply
Administrative assistant
O'Flaherty Stone —Blessington, County Wicklow
- €15–€20 an hour
- Part-time
- Hybrid work
- English
- No degree
- Higher certificate
Quick apply
Payroll Director
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Hybrid work
- Oracle
- Leadership
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Background Artist
Kavaleer —DUBLIN 8, County Dublin
Business Systems Manager
SAP Landscapes —Dublin, County Dublin
- €40,000–€90,000 a year
- Part-time
- Hybrid work
- Communication skills
- Employee assistance program
ERP Digital Programme Director / Programme Manager – Germany, Netherlands, Poland, Ireland, or UK (Flexible)
Hadfield Green —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Manufacturing
- Leadership
Director, Engineering
Axway Software SA —Dublin, County Dublin
- Computer Science
- Bachelor's degree
- Mentoring
- Annual leave
7d

I want to receive the latest job alerts for digital director in dublin 24, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

digital director jobs near dublin 24, d

Head Of Data jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Delivery Manager jobs in Dublin, County Dublin

Business Manager jobs in Dublin, County Dublin

Head Of Data jobs in County Cork

Aws Data Center jobs in Dublin, County Dublin

Head Of Data jobs in County Dublin

Intern, Data Scientist jobs in Cork, County Cork

Facilities Manager jobs in County Limerick

Strategic Sourcing Manager jobs in County Dublin

Bar Manager jobs in Galway, County Galway

Retail Store Manager jobs in Dublin, County Dublin

Program Manager jobs in Naas, County Kildare

Workplace Manager jobs in Dublin, County Dublin

Program Manager jobs in County Cork

Program Manager jobs in Galway, County Galway

Accommodation Manager jobs in Dublin, County Dublin

Program Manager jobs in Dublin, County Dublin

Finance Director jobs in Dublin, County Dublin

Commercial Director jobs in Remote

Customer Operations Manager

Blackhawk Network -
Santry, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance program
Private medical insurance

Qualifications

CPC Card
Process improvement
E-commerce
Analysis skills
AI
Leadership
Communication skills

Full job description

About Blackhawk Network:

One4All (part of Blackhawk Network)

One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful. Whether it’s for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way.

Overview:

Job Title: Customer Service Operations Manager

Contract: Permanent

Workplace: Hybrid – 2 days in office per week

Hours: 37.5

Reports to: Director, Customer Service

We are looking for an experienced customer support operations leader to oversee service delivery for the One4all business. The role leads in-house and outsourced customer service teams across Ireland, El Salvador and Greece, with responsibility for performance, compliance, quality and continuous improvement.

This is a high-impact leadership role in a multi-site, regulated environment, with real scope to improve service, develop teams and shape how we support customers as the business grows.

Responsibilities:

Leading day-to-day customer support operations across in-house and outsourced teams
Delivering SLA, KPI and quality performance across all channels
Coaching and developing the Swords-based team and building a high-performance culture
Managing third-party partners to agreed service, governance and improvement standards
Ensuring compliance with relevant regulatory requirements, including CPC and GDPR
Overseeing complaints, reporting, controls, incidents and KRIs
Driving customer experience improvements, including CSAT, self-service and automation
Supporting new initiatives, forecasting, seasonal planning and wider EMEA collaboration

What success looks like

Strong operational performance across service, quality and compliance measures
An engaged, well-led team with clear accountability and development
Effective outsourced partner management
Measurable improvements in customer satisfaction, efficiency and customer effort
Practical use of automation, AI and process improvement to enhance service delivery

Qualifications:

Experience leading high-performing customer support or contact centre teams
Strong track record in multi-site, multi-country service operations
Experience managing outsourced service providers against SLAs and KPIs
Strong people leadership, coaching and team development skills
Experience running QA, KPI and performance frameworks
Comfortable working in regulated or highly controlled environments
Strong analytical, stakeholder management and communication skills
Comfortable operating across functions, countries and time zones

Preferred experience

Experience in financial services, payments, gift cards, e-commerce or another regulated environment
Exposure to complaints governance or regulated customer processes
Experience improving customer journeys, self-service or digital support models
Experience using automation or AI tools to improve service operations or customer outcomes

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits:

Work-Life Balance: 23 days annual leave, birthday time off and volunteering leave.
Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
Financial Rewards: Pension scheme, and exclusive discounts with our one4all cards.
Flexibility & Engagement: Office group activities and support for physical and mental health.
Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Hybrid Working – typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.

Candidate Journey at BHN:

Stage 1: Shortlisting of suitable candidates
Stage 2: Screening Call
Stage 3: Interview(s) with Hiring Manager(s)
Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!

Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.

Apply Now

Refine Your Search

digital director jobs in dublin 24, d

Customer Operations Manager

Digital Director

Head of Data Intelligence, Director

Commercial Director

Head of Digital Platforms and AI Marketing Transformation, Director

Services Financial Crimes Risk - High Risk Client Activity (Director)

Sr. Director & Head of Architecture

Director of Spectrum and Market Framework

Technical Director - Dublin or Cork

Construction Project Director - UK, Ireland & Europe

Lean Six Sigma Digital Transformation Leader

Creative Excellence Senior Director - International Beverages

Co-Creation Studio Lead (Dublin)

Administrative assistant

Payroll Director

Delivery Manager

Background Artist

Business Systems Manager

ERP Digital Programme Director / Programme Manager – Germany, Netherlands, Poland, Ireland, or UK (Flexible)

Director, Engineering

I want to receive the latest job alerts for digital director in dublin 24, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected